Valley Convalescent & Rehab

    919 Freedom Blvd, Watsonville, CA, 95076
    3.5 · 19 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Clean facility but dangerous management

    I placed my father at Valley Convalescent in Watsonville and I regret it. The building is bright, clean, and some caregivers and therapists were kind, engaging, and provided decent activities and meals - but that didn't make up for management that lied, denied records and therapy, and contradicted themselves. Staff neglect and failed wound care put my dad at risk of toe amputation, there were HIPAA and safety concerns (urine on the floor, being left alone, forced into a wheelchair), and communication from leadership was rude and unreliable. Despite pockets of caring staff, I cannot recommend this facility.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.53 · 19 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.2
    • Staff

      3.3
    • Meals

      4.3
    • Amenities

      3.0
    • Value

      5.0

    Location

    Map showing location of Valley Convalescent & Rehab

    About Valley Convalescent & Rehab

    Valley Convalescent & Rehab has been part of the Watsonville and Santa Cruz communities for over 62 years, offering care and support since 1962, and folks around here know it for its caring approach, especially with that high staff-to-patient ratio which means people get lots of attention, with nurses always close by when anyone needs them. The place sits as a 59-bed, beautifully decorated facility where every resident has a fully furnished room with a private bathroom, kitchenette, air conditioning, cable TV, telephone, and Wi-Fi, and they take care of housekeeping and laundry too, which can be such a help. People who want some peace and fresh air can use the new outdoor patio, gardens, or walking paths, and those who'd like to join in can visit the movie theater, games room, arts and music rooms, or small library, since community activities happen just about every day and there's always something going on with the community-sponsored programs or wellness center. Staff help with daily living needs like bathing, dressing, transfers, meals, and medication, and the care team covers both skilled nursing for those who need round-the-clock or intermediate care, up to 24-hour supervision, as well as short-term rehab between hospital and home, and specialized therapies like physical, speech, and occupational therapy for folks regaining strength after surgery, fractures, or illness. If someone recovers enough to live on their own again, there's a transition program with priority placement at Valley Heights independent apartments, so folks don't have to leave the community they know. The facility accepts both Medicaid and Medicare and supports people with chronic illness, aging needs, or terminal conditions, and it makes sure people who aren't able to care for themselves still have comfort and a sense of home, since Valley Convalescent & Rehab stands out for its home-like, welcoming feel, its commitment to resident well-being, and attention to both safety and personal dignity all these years.

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