Complete Care at Brackenville is a nursing home with 104 certified beds and about 95 residents each day, and the place has memory support services, transitional care units, and assisted senior living, so folks can get help with both short stays and long-term care, and the team offers skilled nursing, memory care, orthopedic rehabilitation, dialysis, ventilator care, and help for people with Alzheimer's. The community has a nurse turnover rate of 67.6% and residents receive an average of 3.87 nurse hours each day. Recent inspections have shown some resident rights issues, including not always letting residents make their own treatment decisions, self-administer drugs when they're able, or organize resident and family groups, along with two infection-related deficiencies, and on February 14, 2025, inspectors listed five total deficiencies. The facility is affiliated with Complete Care and has access to a team of expert physicians, therapists, and specialized nursing staff, and they're careful to have licensed nursing evaluations and personalized care plans for each resident, with 24-hour supervision and an emergency call system.
There's an orthopedic rehab program supported by nutritionists, therapists, and orthopedic specialists, and residents have access to dentists and audiologists on a regular basis, plus support from nurse practitioners, psychologists, and wound care specialists. The community is close to local amenities like HAC Cafe, Woodside Farm Creamery, parks, and walking paths, and it's near physicians and pharmacies including All About Women and Walgreens. Memory care and dementia programs include a dementia waiver program and secured areas with supervision and engagement, and the staff helps with dressing, bathing, transfers, medication management, and daily activities. The facility runs a respite program for short-term stays, plus hospice and palliative care for those needing extra support, with a focus on making the place feel warm, loyal, and family-like. Many people say the staff is compassionate and that the building feels home-like, and they work to foster strong relationships with both residents and staff.
Complete Care at Brackenville has specialized services like cardiac care, respiratory services, psychiatric support, colostomy care, dental and podiatry care, and regular therapy including physical, occupational, and speech sessions using new equipment. There's a commitment to providing attention from certified geriatric doctors and nurses, and the community tries to offer a safe, positive place for people with a wide range of health issues or recovery needs, and there's a focus on activities and therapies to promote social interaction and well-being. The staff uses a hands-on approach and frequent site visits from leadership, and the overall goal is to deliver as much support, respect, and care as possible while maintaining a secure and comfortable setting for all residents.
