Complete Care at Hillside, also called Hillside Center, sits at 810 S Broom Street in Wilmington, Delaware, offering senior living with different care levels, including assisted living, independent living, nursing home care, and memory care for older adults who may need support with daily life or help with memory loss, and folks can find services that range from long-term care and rehabilitation after surgery to short-term respite stays. You'll see the place provides private and semi-private rooms, with options like studios, singles, and two-bedrooms, and each room gets regular housekeeping, laundry help, and even access to washers and dryers for those who prefer to do things themselves. The staff trains to develop personalized care plans, and for anyone needing support, personal care assistants are around to help with daily tasks, while skilled nurses and healthcare staff deliver medical services and therapies-including orthopedic rehab and subacute rehab-and there's always someone available to offer help at any hour.
Residents have access to a range of wellness and social activities, including game and activity rooms, social programs, education events, arts and crafts, and health programs made with the needs of older adults in mind, plus a robust dining service for meals, with a dining room where folks can gather, and the community also offers its own kitchens or kitchenettes in some units for a bit more independence. There's a salon and barbershop on-site, accessible Wi-Fi, cable TV for communication and entertainment, and housekeeping, maintenance, and safety features like handicap accessibility and a sprinkler system help keep things running safely and comfortably. When visitors come by, there's guest parking, and families thinking about moving someone in can take a tour and talk with staff about assessments, care plans, and billing so they know exactly what to expect.
People who need memory care find features and trained staff designed for those living with cognitive challenges, and the community's transitional care unit supports recovery after hospital stays, with services tailored to individual needs. Short or long stays are available, so the place works for folks needing rehabilitation, as well as those looking for a steady, supportive home. Residents who like to get out or need a hand getting around can use transportation services, and there's regular support from health programs and visiting medical professionals who keep up a hands-on approach.
Complete Care at Hillside keeps up a mission of improving lives with compassionate care, aiming for a homelike setting where people can build relationships with the staff, leadership, and fellow residents, and they take pride in an approachable, family-like atmosphere, although inspection reports do show some challenges from the past, including citations related to infection prevention, responding to reports of abuse or neglect, and meeting the individual needs and rights of residents, plus a nurse turnover rate that's a bit high, and documentation of 31 deficiencies, which is worth considering when making a choice. On average, about 97 residents stay here daily, out of 106 licensed beds, receiving about 3.77 hours of nurse staffing per resident each day. The center is owned through a network of companies, including indirect owners like Pc Wta Opco Holdco LLC, Peace Capital Holdings LLC (DE), and SMS 2021 Trust, and it works with Complete Care, which is a larger network of facilities, but information on the management staff and employee oversight isn't available. The staff stay focused on keeping residents comfortable, involved, and supported, and amenities, safety measures, and specialized programs aim to help seniors feel as independent and secure as possible in their daily lives.
