Pricing ranges from
    $5,442 – 6,530/month

    Lutheran Senior Services, Inc

    1201 N Harrison St, Wilmington, DE, 19806
    3.5 · 4 reviews
    • Independent living
    • Assisted living
    AnonymousLoved one of resident
    3.0

    Pleasant staff, cramped rooms, issues

    I toured the older facility and found the staff, director and supervisor pleasant and informative - my mom liked the activities and services (beauty shop, laundromat, dining options, outings). Rooms are clean, fully furnished and compact but felt claustrophobic - furniture wouldn't fit and it wasn't suitable for me. Lobby was dirty, sign-in isn't enforced and lobby staff seemed lackadaisical; the building could use fresh paint and better food/trash/cable service. Note: age restriction 62+.

    Pricing

    $5,442+/moSemi-privateAssisted Living
    $6,530+/mo1 BedroomAssisted Living

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    3.50 · 4 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      3.3
    • Meals

      3.5
    • Amenities

      2.7
    • Value

      3.5

    Pros

    • pleasant staff
    • informative director
    • pleasant supervisor
    • activities available
    • fully furnished bedrooms
    • on-site beauty shop
    • kitchen facilities
    • on-site laundromat
    • flexible dining options (in-room or dining room)
    • shopping and outings for residents
    • food services provided
    • trash services provided
    • cable available
    • clean individual rooms
    • residents or family members report liking the facility

    Cons

    • older building
    • lobby cleanliness issues
    • sign-in not enforced
    • lobby staff appear lackadaisical
    • living areas and rooms are small/compact
    • units feel claustrophobic to some
    • furniture may not fit in rooms
    • needs fresh paint/updates
    • age restriction excludes those under 62

    Summary review

    Overall sentiment in the reviews is mixed but leans positive with respect to staff, services, and convenience, while drawing consistent criticism for the physical condition and size of living spaces. Multiple reviewers commend the people who work there — adjectives like "pleasant" are used for general staff and supervisors and the director is noted as informative. Several comments indicate family members and residents are satisfied with day-to-day care and service: food and trash services are provided reliably, cable is available, rooms are described as clean, and at least one reviewer explicitly says their mom "liked everything." These points suggest that operational services and frontline staff interactions are generally competent and appreciated.

    Amenities and programming are a clear strength. The facility offers a number of on-site conveniences (beauty shop, laundromat, kitchen facilities) and flexible dining options (ability to eat in-room or in the dining room). Activities and organized shopping/outings for residents are available, which supports social participation and outings for those who want them. The availability of fully furnished bedrooms and routine services makes the community a turnkey option for residents and families seeking convenience.

    However, the facility's physical plant and common-area management raise recurring concerns. Reviewers repeatedly describe the building as older and in need of cosmetic updates such as fresh paint. The lobby is called out specifically for not being clean, and reviewers perceived lobby staff as lackadaisical; additionally, a sign-in process is reportedly not enforced. Those comments point to lapses in attention to communal spaces and front-desk protocols, which can affect impressions of safety, maintenance, and professionalism even when in-room services are satisfactory.

    A prominent and repeated negative theme is unit size and layout. Multiple reviewers use terms such as "compact," "claustrophobic," and warn that furniture won't fit. Living areas and bedrooms are described as small; while some residents appreciate the fully furnished units and cleanliness, others find the space impractical for their needs. This is a consistent practical limitation — the facility may suit residents who prefer modest, manageable spaces but will be unsuitable for people who require larger living areas, more storage, or want to bring larger furnishings.

    Another operational detail to note is the age restriction: the community enforces a 62+ eligibility requirement. This is factual information that may be neutral for many prospective residents but is a limitation for younger seniors or those under the cutoff. Taken together, the pattern in the reviews suggests a community that performs well at providing basic services, social activity, and personal interactions, but one whose building and communal-area management could use attention. Prospective residents should weigh the strengths (helpful staff, on-site amenities, activities, clean personal rooms) against the physical limitations (small units, older building, lobby upkeep and sign-in concerns) to determine if the facility fits their priorities. For those who value convenience and social programming and accept smaller living quarters in an older building, the facility appears to be a reasonable choice; for those who require larger apartments or expect a more modern, meticulously maintained public environment, this community may not meet expectations.

    Location

    Map showing location of Lutheran Senior Services, Inc

    About Lutheran Senior Services, Inc

    Luther Towers I is dedicated to providing affordable apartment living for individuals aged 62 and older, offering both comfort and convenience in a welcoming environment. Residents have the choice between studio and one-bedroom apartments, ensuring options that cater to varying preferences and needs. Some of these apartments are ADA accessible, supporting those who require accommodations for mobility or health reasons. The rent structure is designed to be accessible, with most apartments offering subsidized rent, while a few are available without rent subsidy. All utilities, with the exception of phone and cable, are included, simplifying expenses for residents and providing peace of mind.

    The community at Luther Towers I is entirely smoke-free, promoting healthier living and enhanced air quality for all residents and guests. Recognizing the importance of independence and access, the community also provides transportation services using wheelchair-accessible minibuses. These vehicles regularly transport residents to essential destinations such as local banks and grocery stores, fostering self-reliance and connection with the wider community.

    There are no application fees associated with Luther Towers I, helping to remove barriers for potential residents seeking a new home. The application process is straightforward and accommodates individuals who value clarity and ease when searching for supportive housing. Luther Towers I focuses on creating a safe, comfortable, and accessible environment where residents can thrive.

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