Excelcare at Wilmington

    2801 W 6th St, Wilmington, DE, 19805
    3.4 · 39 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Caring staff, inconsistent care quality

    I appreciate the strong medical team and caring staff-knowledgeable nurses, good rehab and meaningful activities, and Tiffany the social worker put me at ease. That said, communication and responsiveness were often terrible: nurses unavailable, call buttons ignored, meds missed, and billing was confusing or misleading. Cleanliness and food were inconsistent-recent renovations and friendly staff exist, but I saw dirty bathrooms, crowded rooms, and bland/diabetic-unfriendly meals. My experience was mixed; I wouldn't send a loved one here without multiple visits and clear assurances on staffing, hygiene, and billing.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.36 · 39 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      3.5
    • Meals

      2.2
    • Amenities

      3.3
    • Value

      3.4

    Location

    Map showing location of Excelcare at Wilmington

    About Excelcare at Wilmington

    Excelcare at Wilmington sits at 2801 W 6th Street in Wilmington, DE and is part of Excelcare Health Management, though there's not much more general information available about it. This 150-bed Skilled Nursing Facility puts a lot of attention on health care with everyday compassion, aiming to support both short term and long term needs for seniors. There are services for people needing help after a hospital stay, from post-surgical therapy to stroke recovery, with physical, occupational, and speech therapies on-site, plus things like wound care, diabetes management, IV therapy, and colostomy care. Licensed nurses and certified nursing assistants are always on duty, providing personal care, medication management, and help with all daily activities, and there's a registered dietician who watches over meal planning and nutrition-meals come restaurant-style or all day, and they're ready for special diets like diabetes or allergies, plus there's pharmacy delivery for medications.

    For older adults who have dementia or Alzheimer's disease, Excelcare at Wilmington offers a dedicated memory care unit meant to keep things safe and calm, with programs to prevent wandering and confusion, plus therapy and housing tailored for those with cognitive issues. Fall prevention is a focus too, using assessments, personal plans, and therapy to help balance and walking. There's also technology like ultrasonic stimulation for things like pain or healing after surgery. Rehabilitation after illness or surgery gets handled with skilled nursing care, and people can get support whether they're able to move on their own or need help with every step.

    Residents have the option of furnished private rooms, each with a private bathroom, TV, kitchenette, phone, air conditioning, Wi-Fi, and regular housekeeping. Community features include outdoor common areas, walking paths, a library, a movie theater room, and different rooms for arts, games, and fitness, all set up to keep people engaged and social. Activities run daily, both staff-led and resident-run, and there are programs for music, arts, movie nights, fitness, and more to keep life interesting. The place has a business room, a wellness/spa area, transportation, library, and parking, plus laundry and housekeeping. Safety gets special attention, with a 24-hour emergency alert system and move-in coordination services. Family involvement is welcomed through support programs and by helping with move-ins, so people can feel connected as they settle in.

    The medical team has deep experience, with over 20 to 30 years working in care, and the current Medical Director is Dr. Ying Zhu. Excelcare works with local hospitals-including holding Gold Status as a Preferred Provider for Christina Hospital with the CareVio ACO-and brings in area doctors to make sure each resident's care fits what they need. The staff all speak English and cover both medical and daily needs. Medicaid and Medicare are accepted, and the facility includes both skilled nursing and intermediate care for those who need a lot of help. It's not part of a CCRC and is for-profit, managed by Excelcare Health Management, which licenses the name to its independently owned centers. Right now, Excelcare at Wilmington isn't accepting new residents. The grounds are built for healing and recovery, offering peaceful outdoor space and a strong focus on the well-being and dignity of everyone living there.

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