Seasons Gardens

    17250 SW 137th Ave, Miami, FL 33177
    • Assisted Living

    Beautiful clean facility attentive staff

    I placed my mom here and am very pleased. The facility is beautiful, spacious and impeccably clean with park-like grounds; rooms are large and bright. Residents stay active with music, dancing and many activities, meals are varied and tasty, and the staff - nurses, CNAs and administration - are warm, attentive and professional. Overall a very positive experience; I would recommend this community.

    Loved one of resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    Reviews

    4.15·(33)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.4
    • Staff

      4.2
    • Meals

      4.6
    • Amenities

      3.8
    • Value

      3.3

    Pros

    • Impeccable cleanliness and sanitation
    • Robust, diverse activities program
    • On-site kitchen with healthy, varied menus
    • Spacious private and semi-private room options
    • Large activity and communal spaces
    • Well-maintained outdoor grounds and patios
    • Salon and grooming services available on-site
    • Frequent nursing and ancillary rounds
    • Friendly, compassionate caregiving staff
    • Hands-on and involved leadership at the director level
    • Modern renovated wing and updated interiors
    • Flexible room furnishing options
    • Accessible location near family

    Cons

    • Inconsistent staff performance and professionalism
    • Unreliable family communication and phone responsiveness
    • Periodic staffing shortages affecting coverage
    • Variable dining quality and meal-service continuity
    • Delayed linen changes and personal-care servicing
    • Management instability and administrative turnover
    • Frequent annual fee increases
    • Inconsistent emergency-call systems in resident rooms
    • Language and communication barriers within staff
    • Variable room size, lighting, and renovation status
    • Front-desk and admissions responsiveness gaps
    • Regulatory and licensing concerns

    Summary of reviews

    Overall impression Seasons Gardens presents a polarized picture: many reviewers describe a clean, attractive campus with active programming and compassionate caregivers, while others point to operational weaknesses that affect consistency of care and family communication. The facility appears to combine recently renovated, modern spaces and robust outdoor areas with some older or smaller rooms and uneven infrastructure across units.

    Care quality and clinical oversight Care quality is uneven. Numerous accounts highlight frequent nursing rounds, attentive CNAs, and staff who are hands-on with medications and daily needs; several reviewers named leadership and individual caregivers as strong assets. In contrast, there are recurring concerns about delayed responses to resident needs, unanswered call buzzers, and gaps in staff follow-through. These items suggest variability in day-to-day clinical responsiveness and room-to-room consistency in care practices.

    Staff and administration Staff interactions are frequently described as warm, compassionate, and professional, with particular praise for engaged directors and some nursing personnel. At the same time, reviewers cite inconsistent staff performance, occasional rudeness, and lapses in front-desk or admissions responsiveness. Management-level instability and administrative turnover are recurring themes; this has been associated with communication breakdowns, licensing or regulatory questions, and uneven enforcement of operational standards. Families should expect variability tied to leadership changes and staffing patterns.

    Dining, activities, and resident life The dining program and activities are among the facility's strongest attributes. Multiple reviewers praise an on-site kitchen, a new/gourmet chef offering healthy options, and frequent social events — musicians, karaoke, dancing, and a large activity room are mentioned repeatedly. Activities appear designed to keep residents active and socially engaged. However, a subset of comments indicates occasional inconsistency in meal quality and service continuity, suggesting that dining experience can fluctuate.

    Facilities and amenities Physical amenities receive strong marks where updated: a modern wing, stylish finishes, wood flooring, large rooms, and park-like outdoor spaces with patios and seating. Salon services, nail care by volunteers, and on-site grooming are available. Conversely, some units are described as small, dim, or more institutional in feel; emergency-call equipment and room safety features are not uniformly present. Prospective residents should review specific room options and verify safety infrastructure.

    Notable patterns and family considerations Two consistent patterns emerge: (1) a high degree of variability between positive and negative experiences, and (2) communication lapses that affect family confidence. Cleanliness and an active program are repeatedly praised, which may make the community attractive for families prioritizing environment and social engagement. Families prioritizing consistent clinical responsiveness, stable management, and predictable communication should conduct targeted follow-up: ask about staffing ratios, emergency-call systems, linen and personal-care schedules, fee-increase policies, and any recent licensing or regulatory findings.

    Bottom line Seasons Gardens offers many strengths—clean facilities, extensive activities, appealing grounds, and committed caregivers in many instances—but operational inconsistencies exist that may affect the resident experience. A focused tour that inspects the specific room, verifies safety features, and probes current staffing and administrative stability will help families judge fit based on the traits that matter most to them.

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    Location

    Map showing location of Seasons Gardens

    Seasons Gardens is located at 17250 SW 137th Ave, Miami, FL, 33177.

    About Seasons Gardens

    South Florida Senior Care is exemplified by The Palace Group of Senior Living Communities, which has established itself as a leader in providing award-winning residences and services for seniors throughout the region. With locations in Coral Gables, Weston, Kendall, and Homestead, The Palace Group offers a full spectrum of care options designed to meet the diverse needs of older adults. The communities accommodate active seniors seeking independent living with luxurious, 5-star amenities, as well as those requiring various levels of support, including assistance with daily activities, memory care for individuals with Alzheimer’s or dementia, skilled nursing, rehabilitation, and home health services. The Palace Group provides residents with the opportunity to select from independent living, catered living, assisted living, and memory care environments, all crafted to foster well-being and a vibrant lifestyle.

    Founded in 1980 by Helen and Jacob Shaham as a 21-bed Assisted Living Facility, The Palace Group has grown into a collection of nationally renowned, award-winning communities serving over 1,600 residents and employing more than 1,500 team members. Despite its impressive growth, The Palace Group remains privately owned and continues to operate as a “labor of love.” The founders and their sons, Zack and Haim, remain actively involved, living nearby and engaging frequently with residents and families. This hands-on approach ensures a personalized, attentive level of service that prioritizes the daily experiences and happiness of each resident in their care.

    The Palace Group distinguishes itself by offering a wide range of lifestyle options tailored to the changing needs of seniors. The independent and catered living residences are designed for active individuals who cherish their autonomy while enjoying social events, resort-style amenities, and maintenance-free living. For those requiring more daily assistance, the assisted living and skilled nursing facilities provide expert support with a compassionate, respectful approach. Specialized memory care communities employ state-of-the-art programming and secure environments to enhance the quality of life for residents experiencing cognitive challenges. Additionally, a Continuing Care Retirement Community is available for those seeking comprehensive, lifelong support as health needs evolve.

    Elegance, comfort, and a sense of community are hallmarks of The Palace Group. Each residence is designed with attention to detail, offering inviting common spaces, beautifully appointed apartments, and a robust calendar of recreational and cultural activities. Beyond physical care, The Palace Group actively celebrates the wisdom, humor, and rich life experiences of its residents, fostering a community where every story and contribution is valued. The organization’s commitment is further reflected in its reputation for excellence, including distinctions from respected publications such as U.S. News & World Report and recognition in the industry for outstanding workplace culture.

    The Palace Group invites seniors to fully enjoy their golden years, whether in independent living, assisted living, catered living, memory care, or rehabilitation. Its steadfast focus on compassionate care, luxurious amenities, and family involvement sets a high standard in South Florida senior care, making each community a welcoming home where seniors can thrive with dignity, engagement, and peace of mind.

    People often ask...

    Seasons Gardens offers competitive pricing, with rates starting at a cost of $3,887 per month.

    Seasons Gardens offers assisted living.

    There are 14 photos of Seasons Gardens on Mirador.

    The full address for this community is 17250 SW 137th Ave, Miami, FL 33177.

    No, Seasons Gardens does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Florida, the Agency for Health Care Administration (AHCA) licenses assisted living facilities and publishes the results of its standard, complaint, and monitoring inspections.

    License number11968608
    StatusActive
    Facility typeAssisted Living Facility
    Capacity180 residents
    View the official license record

    Inspection Reports

    110

    Reports

    0

    Type A Citations

    0

    Type B Citations

    42

    Complaints

    11

    Years

    02 Mar 2026Complaint
    Identified deficiencies in medication records and administration, including misdosage for a resident, and observed staff not washing hands during care.
    • Class 3A0054MEDICATION - RECORDS
    • A0036INFECTION CONTROL PROCEDURES
    • A0058PHARMACY & DIETARY; UNCORRECTED DEFICIENCIES
    02 Mar 2026Complaint
    Investigated a complaint and identified deficiencies at the time of the survey conducted from 2026-02-26 through 2026-03-02.
    • Class 3A0054MEDICATION - RECORDS
    02 Mar 2026Complaint
    Identified deficiencies in resident rights documentation, grievance procedures, and safety of the living environment. Missing house rules, unposted complaint numbers, and unsafe conditions were noted.
    • Class 3A0054MEDICATION - RECORDS
    • A0300FACILITY CLOSURE
    • A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
    07 Nov 2025Complaint
    Investigated deficiencies in residents' rights and daily care procedures, showing missing or incomplete documentation, posting of complaint contacts, and inadequate protections for residents' rights and safety.
    • Class 3A0036INFECTION CONTROL PROCEDURES
    • Class 3A0055MEDICATION - STORAGE AND DISPOSAL
    • Class 3A0056MEDICATION - LABELING AND ORDERS
    • Class 3A0058PHARMACY & DIETARY; UNCORRECTED DEFICIENCIES
    • Class 3A0078STAFFING STANDARDS - STAFF
    • Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
    • Class 3A0160RECORDS - FACILITY
    • Class 3ZZ813RESULTS OF SCREENING & NOTIFICATION IN FILE
    • ZZ814BACKGROUND SCREENING CLEARINGHOUSE
    • A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
    07 Nov 2025Standard
    Observed serious deficiencies in supervising residents and delivering care, with safety concerns and multiple injuries reported.
    • A0025RESIDENT CARE - SUPERVISION
    • A0079STAFFING STANDARDS - LEVELS
    • A0162RECORDS - RESIDENT
    07 Nov 2025Complaint
    Found multiple deficiencies in staffing records, employee screening and training, and in medication storage and labeling; also noted incomplete resident care documentation.
    • Class 3A0036INFECTION CONTROL PROCEDURES
    • Class 3A0055MEDICATION - STORAGE AND DISPOSAL
    • Class 3A0056MEDICATION - LABELING AND ORDERS
    • Class 3A0058PHARMACY & DIETARY; UNCORRECTED DEFICIENCIES
    • Class 3A0078STAFFING STANDARDS - STAFF
    • Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
    • Class 3A0160RECORDS - FACILITY
    • Class 3ZZ813RESULTS OF SCREENING & NOTIFICATION IN FILE
    • ZZ814BACKGROUND SCREENING CLEARINGHOUSE
    • AZ814BACKGROUND SCREENING CLEARINGHOUSE
    28 Aug 2025Standard
    Investigated multiple deficiencies involving resident care standards, staffing, and recordkeeping during the licensing review.
    • Class 1A0025RESIDENT CARE - SUPERVISION
    • Class 3A0056MEDICATION - LABELING AND ORDERS
    • Class 3A0165RISK MGMT & QA
    • A0079STAFFING STANDARDS - LEVELS
    • A0162RECORDS - RESIDENT
    28 Aug 2025Complaint
    Identified deficiencies in residents' rights practices, including lack of convenient telephone access for private communication and incomplete notices.
    • Class 1A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
    • Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
    20 Mar 2025Standard
    Identified deficiencies in health assessment accuracy and emergency management planning, with census inconsistent and resident records incomplete.
    • Class 3A0182EMERGENCY MGMT - PLAN IMPLEMENTATION
    • A0162RECORDS - RESIDENT
    02 Dec 2024Standard
    Identified deficiencies involving resident rights, medication storage, and resident records.
    • Class 3A0055MEDICATION - STORAGE AND DISPOSAL
    • A0300FACILITY CLOSURE
    • A0162RECORDS - RESIDENT
    18 Apr 2024Standard
    Identified deficiencies in resident rights and facility procedures, safety measures for elopement, staffing levels, and resident records. Findings indicate gaps in policies, staffing coverage, and documentation.
    • Class 3A0027RESIDENT CARE - ARRANGEMENT FOR HEALTH CARE
    • Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
    • Class 3A0032RESIDENT CARE - ELOPEMENT STANDARDS
    • Class 3A0077STAFFING STANDARDS - ADMINISTRATORS
    • Class 3A0079STAFFING STANDARDS - LEVELS
    • Class 3A0162RECORDS - RESIDENT
    29 Mar 2023Complaint
    Investigated a complaint and found no deficiencies.
    04 May 2022Standard
    Found no deficiencies during a re-licensure survey conducted on 05/03/2022 and 05/04/2022.
    29 Oct 2020Monitor
    Investigated a COVID-19 infection control and generator issue; a follow-up visit found the deficiencies corrected.
    29 Oct 2020Monitor
    Concluded that deficiencies were corrected during the revisit addressing COVID-19 infection control and generator issues.
    01 Sept 2020Monitor
    Investigated deficiencies in posted resident rights and required procedures; important rights information and grievance processes were not properly posted or implemented.
    • Class 1A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
    03 Aug 2020Monitor
    Investigated deficiencies in emergency planning and found that the provider did not submit an accurate consumer-friendly summary of the emergency power plan.
    • Class 3A0200EMERGENCY ENVIRONMENTAL CONTROL
    09 Jul 2020Monitor
    Investigated a COVID-19 infection-control visit and generator survey; found no deficiencies.
    28 Apr 2020Monitor
    Found no deficiencies after a COVID-19 infection control visit conducted on 2020-04-28.
    04 Mar 2020Change of Ownership
    Investigated a change of ownership revisit; deficiencies were corrected at the time of the survey.
    16 Dec 2019Change of Ownership
    Inspectors found violations related to background checks, house rules and resident rights, and proper medication labeling and administration.
    • Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
    • Class 3A0056MEDICATION - LABELING AND ORDERS
    • Class 3AL240LMH - LICENSING
    • Class 3CZ814BACKGROUND SCREENING CLEARINGHOUSE
    • Class 4CZ824RIGHT OF INSPECTION; INSPECTION REPORTS
    16 Dec 2019Complaint
    Found deficiencies corrected at the time of the survey.
    16 Dec 2019Standard
    Concluded that deficiencies were corrected at the time of the survey.
    03 Oct 2019Monitor
    Found no deficiencies.
    03 Oct 2019Monitor
    Found no deficiencies.
    13 May 2019Standard
    Identified deficiencies in nursing care, medication handling, and compliance with inspection requirements. Also found missing health documentation for staff and inadequate corrective actions after deficiencies were noted.
    • Class 3A0029RESIDENT CARE - NURSING SERVICES
    • Class 4CZ824RIGHT OF INSPECTION; INSPECTION REPORTS
    13 May 2019Complaint
    Concluded a prior deficiency was not corrected within 30 days and two staff did not receive the required training on the facility's policies and procedures.
    • Class 4CZ824RIGHT OF INSPECTION; INSPECTION REPORTS
    13 May 2019Monitor
    Investigated a complaint and identified deficiencies during the survey conducted in May 2019.
    13 May 2019Monitor
    Identified deficiencies during a relicensure revisit survey conducted in May 2019.
    19 Dec 2018Complaint
    Identified deficiencies related to staff training documentation after a follow-up visit to a complaint investigation; three of 44 sampled staff lacked evidence of required training.
    • A0080TRAINING - CORE & COMPETENCY TEST
    19 Dec 2018Complaint
    Identified deficiencies from a complaint investigation.
    19 Dec 2018Monitor
    Identified deficiencies during a monitoring visit conducted on 12/18/18 and 12/19/18.
    19 Dec 2018Standard
    Identified deficiencies during a six-month monitoring that concluded on 2018-12-19.
    18 Dec 2018Standard
    Multiple deficiencies were found across resident care, medication administration, staffing, background screening, the living environment, emergency management, and pharmacy practices.
    • Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
    • Class 3A0180EMERGENCY MANAGEMENT
    • Class 3CZ816BACKGROUND SCREENING-COMPLIANCE ATTESTATION
    • A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
    • A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
    • A0055MEDICATION - STORAGE AND DISPOSAL
    • A0058PHARMACY & DIETARY; UNCORRECTED DEFICIENCIES
    • A0079STAFFING STANDARDS - LEVELS
    • ZZ816BACKGROUND SCREENING-COMPLIANCE ATTESTATION
    18 Dec 2018Complaint
    Investigated a complaint and identified deficiencies during a follow-up visit.
    18 Dec 2018Monitor
    Identified deficiencies in arranging health care and managing medications for a resident, with open medication access and lack of documentation, leaving the issue uncorrected.
    18 Dec 2018Monitor
    Investigated a wellness-monitoring event and identified deficiencies during the visit.
    18 Dec 2018Complaint
    Concluded that no deficiencies were identified during a follow-up complaint investigation.
    26 Oct 2018Complaint
    Identified deficiencies in resident rights and safety and in the living environment, including unprescribed bed rails and bed bugs.
    • Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
    • Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
    26 Oct 2018Monitor
    Investigated the admission moratorium and readmission restrictions after injuries occurred. Violations related to admissions controls were cited.
    • Class 4CZ828ADMINISTRATIVE FINES; VIOLATIONS
    31 Jul 2018Complaint
    Investigated a complaint and found privacy rights violations, gaps in staff training documentation, and missing health assessments and contract notices.
    • Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
    • Class 3A0056MEDICATION - LABELING AND ORDERS
    • Class 3A0081TRAINING - STAFF IN-SERVICE
    • Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
    • Class 3A0162RECORDS - RESIDENT
    25 Jun 2018Monitor
    Identified deficiencies during a wellness revisit monitoring visit.
    • Class 3A0025RESIDENT CARE - SUPERVISION
    • Class 3A0027RESIDENT CARE - ARRANGEMENT FOR HEALTH CARE
    25 Jun 2018Monitor
    Investigated follow-up with primary health care physicians and found failures to ensure it occurred for two residents.
    • Class 3A0025RESIDENT CARE - SUPERVISION
    • Class 3A0027RESIDENT CARE - ARRANGEMENT FOR HEALTH CARE
    12 Jun 2018Standard
    Identified multiple deficiencies related to medication administration, recordkeeping, storage, labeling, and staffing oversight.
    • Class 3A0053MEDICATION - ADMINISTRATION
    • A0025RESIDENT CARE - SUPERVISION
    • A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
    • A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
    • A0054MEDICATION - RECORDS
    • A0055MEDICATION - STORAGE AND DISPOSAL
    • A0056MEDICATION - LABELING AND ORDERS
    • A0058PHARMACY & DIETARY; UNCORRECTED DEFICIENCIES
    • A0081TRAINING - STAFF IN-SERVICE
    • A0078STAFFING STANDARDS - STAFF
    12 Jun 2018Monitor
    Investigated a monitoring survey conducted in early and mid June 2018 and found no deficiencies.
    08 Jun 2018Complaint
    Identified a deficient practice due to an inadequate surety bond that did not meet the required minimum coverage for residents' monthly incomes.
    • Class 3A0125FISCAL - SURETY BONDS
    04 Jun 2018Monitor
    Investigated deficiencies identified during a survey; found failures in determining readmission appropriateness after hospitalization and violations of an admission moratorium.
    • Class 2A0010ADMISSIONS - CONTINUED RESIDENCY
    • Class 4CZ828ADMINISTRATIVE FINES; VIOLATIONS
    26 Apr 2018Monitor
    Found no deficiencies.
    20 Apr 2018Standard
    Investigation identified multiple deficiencies in supervision, rights and facility procedures, medication administration, and incident reporting. Observed failures in documenting and coordinating resident care and safety.
    • Class 1A0025RESIDENT CARE - SUPERVISION
    • Class 3A0058PHARMACY & DIETARY; UNCORRECTED DEFICIENCIES
    • Class 3A0076DO NOT RESUSCITATE ORDERS (DNROS)
    • Class 3A0165RISK MGMT & QA; ADVERSE INCIDENT REPORT
    • A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
    • A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
    • A0054MEDICATION - RECORDS
    • A0078STAFFING STANDARDS - STAFF
    • A0160RECORDS - FACILITY
    25 Jan 2018Standard
    Identified deficiencies during a biennial survey conducted from 01/24/2018 to 01/25/2018.
    • Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
    • Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
    • Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
    • Class 3A0054MEDICATION - RECORDS
    • Class 3A0055MEDICATION - STORAGE AND DISPOSAL
    • Class 3A0056MEDICATION - LABELING AND ORDERS
    • Class 3A0057MEDICATION - OVER THE COUNTER (OTC) PRODUCTS
    • Class 3A0078STAFFING STANDARDS - STAFF
    • Class 3A0085TRAINING - NUTRITION & FOOD SERVICE
    • Class 3A0161RECORDS - STAFF
    • Class 3A0162RECORDS - RESIDENT
    • Class 4CZ815BACKGROUND SCREENING; PROHIBITED OFFENSES
    • Class 4CZ821REPORTING REQUIREMENTS; ELECTRONIC SUBMISSION
    25 Jan 2018Standard
    Found multiple deficiencies in background screening, medications, staff and resident records, bedrail consent, staff training, and regulatory reporting.
    • Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
    • Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
    • Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
    • Class 3A0054MEDICATION - RECORDS
    • Class 3A0055MEDICATION - STORAGE AND DISPOSAL
    • Class 3A0056MEDICATION - LABELING AND ORDERS
    • Class 3A0057MEDICATION - OVER THE COUNTER (OTC) PRODUCTS
    • Class 3A0078STAFFING STANDARDS - STAFF
    • Class 3A0085TRAINING - NUTRITION & FOOD SERVICE
    • Class 3A0161RECORDS - STAFF
    • Class 3A0162RECORDS - RESIDENT
    • Class 4CZ815BACKGROUND SCREENING; PROHIBITED OFFENSES
    • Class 4CZ821REPORTING REQUIREMENTS; ELECTRONIC SUBMISSION
    • AZ815BACKGROUND SCREENING; PROHIBITED OFFENSES
    25 Jan 2018Complaint
    Investigated a complaint survey and cited deficiencies under the Biennial Survey.
    25 Jan 2018Monitor
    Identified deficiencies during a survey conducted January 24-25, 2018.
    24 Jan 2018Monitor
    Identified deficiencies during a biennial survey conducted January 24, 2018.
    16 Aug 2017Monitor
    Found no deficiencies identified during the August 15, 2017 monitoring survey.
    16 Aug 2017Monitor
    Investigated a wellness monitoring survey conducted in mid-August 2017 at a licensed senior care setting. No deficiencies were cited.
    01 Aug 2017Monitor
    Investigated a Wellness Monitoring Revisit Survey conducted on 2017-08-01; found no deficiencies.
    01 Aug 2017Complaint
    Concluded no deficiencies were found during a complaint survey conducted on 08/01/2017.
    26 Jul 2017Monitor
    Found that the provider failed to submit the required adverse incident report within the mandated timeframes after an incident requiring transport to a higher level of care.
    • Class 3A0165RISK MGMT & QA; ADVERSE INCIDENT REPORT
    17 Jul 2017Monitor
    Investigated a deficiency in supervision and resident care, including delayed emergency evaluation and insufficient monitoring of residents' needs.
    • Class 2A0025RESIDENT CARE - SUPERVISION
    30 Jun 2017Standard
    Found no deficiencies identified during the survey.
    30 Jun 2017Monitor
    Found no deficiencies during the 06/30/2017 wellness revisit.
    08 Jun 2017Monitor
    Identified no deficiencies.
    30 Apr 2017Monitor
    Found deficiencies in resident rights and facility procedures related to restraint use; observed a resident restrained by a recliner chair and bed rail that she could not remove.
    • Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
    27 Apr 2017Complaint
    Found no deficiencies.
    27 Apr 2017Monitor
    Found no deficiencies.
    27 Apr 2017Complaint
    Concluded no deficiencies were found on the revisit survey.
    26 Apr 2017Standard
    Identified deficiencies in staffing standards and dietary standards, including missing annual staff examinations and expired food.
    • Class 3A0078STAFFING STANDARDS - STAFF
    • Class 3A0093FOOD SERVICE - DIETARY STANDARDS
    31 Mar 2017Monitor
    Found no deficiencies.
    28 Feb 2017Monitor
    Identified deficiencies after a resident status monitoring survey conducted February 1–28, 2017.
    23 Feb 2017Complaint
    Found no deficiencies identified after the complaint second-revisit survey conducted on 2017-02-22 and 2017-02-23.
    23 Feb 2017Monitor
    Found no deficiencies identified during the survey.
    22 Feb 2017Complaint
    Investigated a complaint and found no deficiencies.
    13 Feb 2017Complaint
    Investigated a complaint alleging failure to provide proper residency termination notice and bed hold compliance. Found a deficiency in resident care rights and facility procedures.
    • Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
    13 Feb 2017Complaint
    Found a deficiency for failing to provide the 45-day notice of residency termination and for not following its bed hold policy during hospitalization.
    • Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
    08 Feb 2017Complaint
    Investigated a complaint about a moratorium and found a violation for admitting residents during the moratorium.
    • Class 4CZ829MORATORIUM; EMERGENCY SUSPENSION
    08 Feb 2017Complaint
    Found a deficiency for admitting residents during a moratorium, violating an Emergency Suspension in place.
    • Class 4CZ829MORATORIUM; EMERGENCY SUSPENSION
    31 Jan 2017Monitor
    Found no deficiencies identified during the monitoring survey conducted January 10-24, 2017.
    30 Jan 2017Monitor
    Identified multiple deficiencies including failure to register staff in the background screening system, noncompliance with a moratorium on admissions, improper incident reporting, improper medication administration, and inadequate resident supervision.
    • Class 2A0025RESIDENT CARE - SUPERVISION
    • Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
    • Class 2A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
    • Class 3A0165RISK MGMT & QA; ADVERSE INCIDENT REPORT
    • Class 4CZ814BACKGROUND SCREENING CLEARINGHOUSE
    • Class 4CZ829MORATORIUM; EMERGENCY SUSPENSION
    • AZ814BACKGROUND SCREENING CLEARINGHOUSE
    • AZ829MORATORIUM; EMERGENCY SUSPENSION
    01 Dec 2016Complaint
    Found multiple deficiencies in health assessments, supervision, resident rights and procedures, staffing, records, and safety. The findings indicate noncompliance with several state and facility rules.
    • Class 3A0055MEDICATION - STORAGE AND DISPOSAL
    • Class 3A0056MEDICATION - LABELING AND ORDERS
    • Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
    • Class 4AZ814BACKGROUND SCREENING CLEARINGHOUSE
    • Class 4AZ815BACKGROUND SCREENING; PROHIBITED OFFENSES
    • A0001DEFINITIONS
    • A0078STAFFING STANDARDS - STAFF
    • A0025RESIDENT CARE - SUPERVISION
    • A0165RISK MGMT & QA; ADVERSE INCIDENT REPORT
    • A0162RECORDS - RESIDENT
    • A0054MEDICATION - RECORDS
    • A0091TRAINING - DOCUMENTATION & MONITORING
    • A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
    • A0079STAFFING STANDARDS - LEVELS
    • A0160RECORDS - FACILITY
    • A0081TRAINING - STAFF IN-SERVICE
    • A0093FOOD SERVICE - DIETARY STANDARDS
    • A0092FOOD SERVICE - GENERAL RESPONSIBILITIES
    • A0058PHARMACY & DIETARY; UNCORRECTED DEFICIENCIES
    • A0090TRAINING - DO NOT RESUSCITATE ORDERS
    • A0036INFECTION CONTROL PROCEDURES
    • A0074STAFFING STANDARDS - PERSONNEL FILE (BGS)
    • A0080TRAINING - CORE & COMPETENCY TEST
    • A0082TRAINING - HIV/AIDS
    • A0083TRAINING - FIRST AID AND CPR
    28 Nov 2016Complaint
    Investigated a revisit following a complaint and found an uncorrected deficiency due to missing documentation of a health care surrogate/POA for a resident.
    • A0162RECORDS - RESIDENT
    22 Nov 2016Complaint
    Found deficiencies during a complaint survey conducted in November 2016. Cited under a revisit survey.
    01 Nov 2016Complaint
    Investigated the complaint and found no deficient practice.
    12 Oct 2016Monitor
    Investigated a financial monitoring survey conducted on October 12, 2016; no deficiencies identified.
    04 Oct 2016Complaint
    Investigated a complaint and identified multiple deficiencies in supervision, admissions decisions, staffing, and daily care.
    • Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
    • Class 2A0025RESIDENT CARE - SUPERVISION
    • Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
    • Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
    • Class 2A0079STAFFING STANDARDS - LEVELS
    • Class 3A0081TRAINING - STAFF IN-SERVICE
    • Class 3A0093FOOD SERVICE - DIETARY STANDARDS
    • Class 3A0162RECORDS - RESIDENT
    • Class 3A0165RISK MGMT & QA; ADVERSE INCIDENT REPORT
    • A0009ADMISSIONS - ADMISSION PACKAGE
    • A0050MEDICATION - SELF ADMINISTERED MEDICATIONS
    04 Oct 2016Monitor
    Identified deficiencies during financial monitoring and complaint investigation conducted from 09/27/2016 to 10/04/2016.
    12 Sept 2016Monitor
    Investigated a financial monitoring survey conducted on 2016-09-12 at a licensed provider with extended congregate care and limited mental health components.
    08 Sept 2016Monitor
    Found no deficiencies. A financial monitoring survey occurred on 09-08-2016.
    29 Aug 2016Complaint
    Identified deficiencies in medication administration and resident record-keeping, including failure to assist a resident with self-administered medications and missing resident contract and surrogate documentation.
    • Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
    • Class 3A0078STAFFING STANDARDS - STAFF
    • Class 3A0084TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
    • Class 3A0162RECORDS - RESIDENT
    29 Aug 2016Monitor
    Investigated a financial monitoring conducted on 2016-08-29 at the provider with extended congregate care and limited mental health components.
    16 Aug 2016Monitor
    Investigated financial monitoring and found no deficiencies.
    11 Aug 2016Monitor
    Found no deficiencies after the financial monitoring survey. The survey occurred on 2016-08-11.
    22 Jul 2016Monitor
    Found no deficiencies. A financial monitoring occurred on 07/22/2016.
    13 Jul 2016Complaint
    Concluded that previously cited deficiencies were corrected during the revisit.
    • A0054MEDICATION - RECORDS
    • A0160RECORDS - FACILITY
    22 May 2016Complaint
    Determined that previously cited deficiencies were corrected on the day of the revisit, with no new deficiencies identified.
    • Class 3A0054MEDICATION - RECORDS
    • Class 3A0160RECORDS - FACILITY
    22 May 2016Standard
    Concluded that previously cited deficiencies were corrected during the revisit.
    • A0010ADMISSIONS - CONTINUED RESIDENCY
    • A0025RESIDENT CARE - SUPERVISION
    • A0029RESIDENT CARE - NURSING SERVICES
    • A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
    • A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
    • A0056MEDICATION - LABELING AND ORDERS
    • A0058PHARMACY & DIETARY; UNCORRECTED DEFICIENCIES
    • A0078STAFFING STANDARDS - STAFF
    • A0162RECORDS - RESIDENT
    • A0165RISK MGMT & QA; ADVERSE INCIDENT REPORT
    • A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
    22 May 2016Complaint
    Investigated a complaint and identified a deficiency in medication records where updates were not made immediately after medications were offered or administered for several residents.
    • Class 3A0054MEDICATION - RECORDS
    • Class 3A0160RECORDS - FACILITY
    01 Apr 2016Standard
    Found multiple deficiencies: a resident remained eligible for residency despite not meeting criteria and health assessments were not updated; medication orders and labeling were not properly maintained; dietary orders were not consistently followed; and several safety, record-keeping, and incident-reporting practices were deficient.
    • Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
    • Class 3A0025RESIDENT CARE - SUPERVISION
    • Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
    • Class 3A0056MEDICATION - LABELING AND ORDERS
    • Class 3A0093FOOD SERVICE - DIETARY STANDARDS
    • Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
    • Class 3A0162RECORDS - RESIDENT
    • Class 3A0165RISK MGMT & QA; ADVERSE INCIDENT REPORT
    • A0167RESIDENT CONTRACTS
    15 Mar 2016Complaint
    Identified deficiencies after a complaint survey conducted in March 2016. The deficiencies were cited under the biennial survey.
    • Class 3AZ815BACKGROUND SCREENING; PROHIBITED OFFENSES
    15 Mar 2016Complaint
    Found a deficiency related to a staff member's background screening; an updated Level II check was not on file.
    • Class 3AZ815BACKGROUND SCREENING; PROHIBITED OFFENSES
    15 Mar 2016Monitor
    Identified deficiencies during a biennial survey conducted in March 2016.
    • D0001GENERAL LICENSURE STANDARD
    03 Nov 2015Monitor
    Determined no deficiencies identified during the extended congregate care monitoring survey. No violations were found.
    22 Sept 2015Complaint
    Investigated a complaint survey and found no deficiencies.
    02 Sept 2015Complaint
    Concluded that no deficiencies were found during the complaint survey.
    01 Jun 2015Complaint
    Found no deficiencies during the survey.
    27 May 2015Complaint
    Concluded that previously cited deficiencies were corrected on the day of the revisit.
    • A0008ADMISSIONS - HEALTH ASSESSMENT
    • A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
    27 May 2015Monitor
    Found no deficiencies during the May 27, 2015 Extended Congregate Care Monitoring Survey.
    24 Mar 2015Complaint
    Investigated a complaint and found deficiencies in health assessment documentation and in procedures for residents' self-administered medications.
    • Class 3A0008ADMISSIONS - HEALTH ASSESSMENT
    • Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
    23 Mar 2015Monitor
    Found no deficiencies. The survey conducted on 2015-03-23 found compliance.
    • A0162RECORDS - RESIDENT
    23 Mar 2015Monitor
    Found no deficiencies during the monitoring visit.

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