Robinson Residential Care

    11921 Caruso Dr, Panama City, FL 32404
    • Independent Living
    • Assisted Living
    1.0·1 reviews
    For the front desk(850) 871-6555

    Schedule a Tour

    Date of Tour
    Time Window
    Tour Type

    You selected in-person tour on in the

    Reviews

    1.00·(1)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1

    • Care

      1.0

    • Staff

      1.0

    • Meals

      1.0

    • Amenities

      1.0

    • Value

      1.0

    Reviews written on Mirador

    We have no reviews to show about Robinson Residential Care.

    Help other families by writing a review about your experience with this community.

    Location

    Map showing location of Robinson Residential Care

    Robinson Residential Care is located at 11921 Caruso Dr, Panama City, FL, 32404.

    About Robinson Residential Care

    Robinson Residential Care was a senior living facility in Panama City, FL, over on Caruso Drive, and it had 34 licensed beds so it never felt too big but you still had your privacy, with care in assisted living, memory care, skilled nursing, and even independent living, and they always had staff on duty day and night, ready to help people get out of bed, give medicine, or lend a hand if you needed to move around, which was nice peace of mind for folks and their families. They offered diabetic care and were good at helping people monitor insulin and manage meals, because meal services came with the stay, and they tried to make sure every plate had good nutrition with familiar ingredients, so residents didn't have to fuss with cooking and such. Robinson Residential Care had a friendly style, where indoor common areas left space for neighbors to gather, play games, or get involved with activities-they made time for group movement and socializing, plus off-site trips and devotional services for spiritual needs, so people could keep some routine and connection, even outside the home. They were also able to provide incontinence care and non-ambulatory care, covering the kinds of daily needs that get harder as you age, and there were always amenities to make things comfortable, even for veterans in the community. Robinson Residential Care was licensed by local authorities and once had standing with the Florida Agency of Health Care Administration, so people could check reviews and know what to expect before moving in. Pricing wasn't published up front, but information was made available if you asked, and there was always a Senior Advisor willing to guide families through care advice, planning, or sorting out different care models because some folks wanted assisted living, while others needed full memory support or non-acute care for the long run. They didn't take Medicare unless certified, but they gave enough clear direction if anyone had questions about how to pay or what floor plans might fit. Everything at Robinson Residential Care was set up to help seniors live safely and with dignity, giving families fewer worries while their loved ones joined a simple, thoughtfully run, and family-friendly environment, though the facility's now closed in Panama City.

    People often ask...

    Robinson Residential Care offers independent living and assisted living.

    The full address for this community is 11921 Caruso Dr, Panama City, FL 32404.

    No, Robinson Residential Care does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Florida, the Agency for Health Care Administration (AHCA) licenses assisted living facilities and publishes the results of its standard, complaint, and monitoring inspections.

    License number11910538
    StatusClosed
    Facility typeAssisted Living Facility
    View the official license record

    Inspection Reports

    30

    Reports

    0

    Type A Citations

    0

    Type B Citations

    17

    Complaints

    13

    Years

    25 Jun 2018Expansion
    Found that previous deficiencies were corrected based on submitted evidence.
    16 May 2018Expansion
    Investigated deficiencies found failures to maintain a safe living environment, update the background screening roster, provide required mental health training for staff, and report a resident incident.
    • Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
    • Class 3A0165RISK MGMT & QA; ADVERSE INCIDENT REPORT
    • Class 3AL243LMH - TRAINING
    • Class 4CZ814BACKGROUND SCREENING CLEARINGHOUSE
    20 Feb 2017Standard
    Concluded that previous deficiencies were corrected after an unannounced revisit.
    27 Dec 2016Standard
    Identified deficiencies in staff records and health-provider statements, including a lack of timely, properly signed clearance for staff.
    • Class 3A0078STAFFING STANDARDS - STAFF
    • Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
    • Class 3A0161RECORDS - STAFF
    01 Nov 2016Complaint
    Conducted an unannounced complaint survey and found no deficient practices identified during the visit.
    12 Sept 2016Complaint
    Investigated an unannounced complaint survey; found no deficiencies at the time of the visit.
    08 Jul 2016Complaint
    Corrected deficiency after a desk-review revisit; corrective actions were accepted and deficiencies were resolved.
    • A0162RECORDS - RESIDENT
    10 May 2016Complaint
    Identified that a resident’s records were not retained for the required two years after discharge.
    • Class 3A0162RECORDS - RESIDENT
    15 Sept 2015Complaint
    Investigated a complaint on 2015-09-15 and found no deficient practice.
    15 Apr 2015Standard
    Found no deficiencies.
    • A0008ADMISSIONS - HEALTH ASSESSMENT
    • A0026RESIDENT CARE - SOCIAL & LEISURE ACTIVITIES
    17 Feb 2015Standard
    Identified deficiencies in health assessments for at least one resident and lack of an ongoing activities program for all residents.
    • Class 3A0008ADMISSIONS - HEALTH ASSESSMENT
    • Class 3A0026RESIDENT CARE - SOCIAL & LEISURE ACTIVITIES
    09 Dec 2014Complaint
    Found that previously identified deficiencies were corrected on the day of the revisit.
    20 Oct 2014Complaint
    Investigated two follow-up surveys; previously cited deficiencies were corrected on the day of the revisit, and no deficient practices were identified.
    • Class 3A0056MEDICATION - LABELING AND ORDERS
    • A0093FOOD SERVICE - DIETARY STANDARDS
    • A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
    20 Oct 2014Complaint
    Found no deficiencies during the revisit survey.
    • Class 3A0056MEDICATION - LABELING AND ORDERS
    • A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
    • A0078STAFFING STANDARDS - STAFF
    • A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
    20 Oct 2014Complaint
    Investigated a complaint and found deficiencies in medication labeling and orders, including failure to timely refill and missing meds for two residents.
    • Class 3A0056MEDICATION - LABELING AND ORDERS
    19 Aug 2014Complaint
    Investigated a complaint survey and found no deficiencies identified.
    19 Aug 2014Standard
    Found no deficiencies.
    14 Aug 2014Monitor
    Found no new deficiencies following a monitoring survey on 2014-08-14.
    09 Jul 2014Complaint
    Identified deficiencies in maintaining a working air conditioner and in providing adequate food supplies and dietary services for residents.
    • Class 3A0093FOOD SERVICE - DIETARY STANDARDS
    • Class 2A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
    18 Jun 2014Complaint
    Identified deficiencies in background checks, annual employee documentation, records management, and furniture condition.
    • Class 4AZ815BACKGROUND SCREENING; PROHIBITED OFFENSES
    • Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
    • Class 3A0056MEDICATION - LABELING AND ORDERS
    • Class 3A0162RECORDS - RESIDENT
    • A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
    • A0078STAFFING STANDARDS - STAFF
    • A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
    • A0160RECORDS - FACILITY
    • A0164RECORDS - INSPECTION AVAILABILITY
    18 Jun 2014Complaint
    Found deficiencies in maintaining resident contracts and in medication administration and refill processes.
    • Class 4AZ815BACKGROUND SCREENING; PROHIBITED OFFENSES
    • Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
    • Class 3A0056MEDICATION - LABELING AND ORDERS
    • Class 3A0162RECORDS - RESIDENT
    07 Apr 2014Complaint
    Identified deficiencies in the safe living environment, in staff record-keeping, and in the availability of staff records for inspection. The issues involved multiple residents and staff.
    • Class 3A0160RECORDS - FACILITY
    • Class 3A0164RECORDS - INSPECTION AVAILABILITY
    • A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
    • A0078STAFFING STANDARDS - STAFF
    • A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
    06 Mar 2014Complaint
    Identified deficiencies in staffing documentation and safety of the living environment, including issues with bed safety and maintenance.
    • Class 2A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
    • Class 3A0078STAFFING STANDARDS - STAFF
    • Class 2A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
    24 Feb 2014Monitor
    Found no deficiencies during the survey conducted on February 24, 2014.
    10 Sept 2013Monitor
    Found no deficiencies noted during the unannounced monitoring visit on September 10, 2013.
    06 Jun 2013Complaint
    Investigated a complaint; no deficiencies were identified.
    19 Apr 2013Complaint
    Investigated a complaint and found no deficiencies.
    19 Apr 2013Standard
    Found no deficiencies identified during the unannounced revisit; previously cited deficiencies were corrected and no new deficiencies were identified.
    04 Mar 2013Standard
    Regulator identified deficiencies in staff training, resident rights protections, and safety procedures, including reports of bed bugs and improper handling of incidents.
    • A0300FACILITY CLOSURE
    • A0081TRAINING - STAFF IN-SERVICE
    • A0090TRAINING - DO NOT RESUSCITATE ORDERS
    • A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
    • A0160RECORDS - FACILITY
    • A0162RECORDS - RESIDENT
    • A0165RISK MGMT & QA; ADVERSE INCIDENT REPORT
    09 Jan 2013Standard
    Inspections found deficiencies related to residents' activities/participation and posting of the activities calendar.
    • Class 3A0026RESIDENT CARE - SOCIAL & LEISURE ACTIVITIES
    • Class 2A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
    • Class 3A0032RESIDENT CARE - ELOPEMENT STANDARDS
    • Class 2A0055MEDICATION - STORAGE AND DISPOSAL
    • Class 3A0075USE OF PERSONNEL; EMERGENCY CARE (AED)
    • Class 3A0081TRAINING - STAFF IN-SERVICE
    • Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
    • Class 2A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
    • Class 3A0160RECORDS - FACILITY
    • Class 3A0162RECORDS - RESIDENT
    • Class 2A0165RISK MGMT & QA; ADVERSE INCIDENT REPORT
    • Class 3AL241LMH - RECORDS
    • Class 3AL243LMH - TRAINING

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Robinson Residential Care. The information above has not been verified or approved by the owner or operator. For exact information, please contact Robinson Residential Care directly. There is no cost for this service. We are compensated by the community you select.

    Are you an owner or operator of this community?

    Claim this listing to receive messages from prospective customers and manage your community page.

    Nearby Communities

    Assisted Living in Nearby Cities

    1. Callaway assisted living

      3.4 mi
      12 facilities

    2. Parker assisted living

      5.9 mi
      18 facilities$3,848/mo

    3. Tyndall AFB assisted living

      6.5 mi
      6 facilities

    4. Springfield assisted living

      7.3 mi
      25 facilities$3,118/mo

    5. Cedar Grove assisted living

      8.6 mi
      25 facilities$3,118/mo

    6. Lynn Haven assisted living

      11.4 mi
      24 facilities$3,118/mo

    7. Mexico Beach assisted living

      12.7 mi
      2 facilities$3,862/mo

    8. Pretty Bayou assisted living

      12.9 mi
      22 facilities$4,996/mo

    9. Upper Grand Lagoon assisted living

      14.6 mi
      22 facilities$5,058/mo

    10. Lower Grand Lagoon assisted living

      15 mi
      16 facilities$5,239/mo

    11. Port St. Joe assisted living

      23.1 mi
      2 facilities

    12. Panama City Beach assisted living

      23.9 mi
      8 facilities$3,994/mo
    Mirador

    Helping families find the perfect senior living community. Your trusted guide to quality care.

    Company

    Senior living guides

    © 2026 Mirador Living
    Terms of usePrivacy policy