Hale Ho Aloha

    2670 Pacific Heights Rd, Honolulu, HI 96813
    • Assisted Living
    • Memory Care
    • Skilled Nursing

    Professional, caring staff and amenities

    I placed my mom here and have been very pleased - the staff are professional, attentive, and genuinely care about residents. Rooms are nice with a great view, plus an accessible garden and patio and a good variety of activities (bingo, dancing, fitness, gardening); the dietitian provided consultations and personalized, tasty meals. I value them as a partner in care and would happily recommend them to families and clients.

    Loved one of resident
    Jul 2026

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    Reviews

    4.80·(5)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      4.8
    • Meals

      4.0
    • Amenities

      3.5
    • Value

      3.5

    Pros

    • High-quality, attentive medical care
    • Caring, professional staff
    • Personalized meals with dietitian consultation
    • Good food
    • Nice, comfortable rooms
    • Outdoor patio with great views
    • Garden and accessible outdoor space
    • Wide variety of activities (bingo, dancing, drawing, fitness, gardening)
    • Strong VA affiliation / VA home
    • Valued partner and recommended by families/organizations
    • Good value
    • Staff described as amazing and easy to work with

    Cons

    • Limited visitor parking
    • Few on-site amenities
    • Security described as only adequate / could be improved

    Summary of reviews

    Overall sentiment across the reviews is strongly positive, with multiple reviewers emphasizing high-quality, attentive clinical care and very compassionate staff. Several comments use superlatives—"best care," "mom cared for," and "attentive care"—indicating consistent satisfaction with the level of medical and personal support residents receive. The facility's VA affiliation is noted, which may contribute to expectations of clinical standards and specialized services for veterans.

    Care quality is a central strength in the feedback. Reviewers repeatedly cite a high level of care and personal attention; family members explicitly state that their relatives were well cared for. The combination of skilled staff and attentive caregiving appears to be a defining feature. One reviewer framed the facility as a trusted partner for client placements, suggesting reliability and consistency in clinical and operational performance.

    Staff and management receive uniformly positive remarks. Descriptions such as "staff amazing," "wonderful to work with," and "caring about residents" reflect both frontline caregiver behavior and administrative responsiveness. The facility is portrayed as collaborative with families and partner organizations, which supports seamless communication and trust. Multiple reviewers explicitly recommend Hale Ho Aloha for families and clients, reinforcing a pattern of satisfaction from both personal and professional viewpoints.

    Facilities and environment earn praise for comfort and outdoor amenities. Rooms are described as "nice," and the property features an outdoor patio with attractive views, a garden, and accessible outdoor space—elements reviewers highlight as meaningful quality-of-life contributors. The "great view" and well-maintained outdoor areas appear to be distinct selling points, offering pleasant spaces for residents and visitors.

    Activity programming is diverse and consistent across comments: bingo, dancing, drawing, fitness classes, and gardening are specifically listed. This variety suggests an active engagement program that addresses physical, social, and creative needs. Reviewers note these activities as a positive aspect of daily life and resident engagement.

    Dining is another highlighted strength. Reviewers mention good food and value the availability of dietitian consultations and personalized meals. The presence of individualized nutritional planning is a concrete service that supports resident health and preference accommodation, reinforcing perceptions of thorough, person-centered care.

    Notable concerns are limited but persistent. Multiple reviews point to limited visitor parking, which can affect family access and convenience during visits. Several reviewers also mention that on-site amenities are "few," implying that while core services and programs are strong, there may be fewer extra facilities (e.g., leisure or specialty amenities) than some families expect. "Security OK" was noted in the source summaries; reviewers did not flag major safety incidents, but the phrasing signals that security is adequate rather than exemplary and might benefit from improvement to match other high-performing areas.

    In summary, Hale Ho Aloha is presented as a compassionate, clinically solid facility with engaged staff, good dining and individualized nutrition services, pleasant rooms, and attractive outdoor spaces. The activity program is varied and supports resident engagement. The primary areas for improvement are practical: visitor parking, expansion or enhancement of on-site amenities, and attention to security standards. For families and organizations seeking a facility with strong caregiving, personalized meals, and an active program—particularly in a VA-affiliated setting—reviews indicate Hale Ho Aloha is highly recommended and provides good overall value.

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    Location

    Map showing location of Hale Ho Aloha

    Hale Ho Aloha is located at 2670 Pacific Heights Rd, Honolulu, HI, 96813.

    About Hale Ho Aloha

    Hale Ho Aloha sits up in Pacific Heights in Honolulu, right at 2670 Pacific Heights Road, where folks can look out from the lanai over Punchbowl and even see Diamond Head and Downtown Honolulu, and it's a pretty spot for those who want a home-like place with local-style cooking, sunsets, and favorite desserts. The building's a 59-bed, plantation-style care residence that's updated and feels modern but is laid out to feel just like home, with both semi-private lanai rooms and private rooms folks can choose from, including studios, single rooms, and two-bedroom options, plus the rooms have basic features like WiFi, cable TV, local telephone calls, and kitchenettes or kitchens in some. The place has protections under federal law for discrimination, and everyone's welcome, with care for folks of all identities, and the staff keeps things friendly and safe, with round-the-clock help from registered nurses, licensed practical nurses, and certified nurse aides.

    Hale Ho Aloha covers a wide range of services, so residents can get help as they need it whether they're looking for independent living, assisted living, memory care, or more hands-on nursing home support, and the team plans out care with residents, with the help of doctors, nurses, a dietary manager, a licensed social worker, and a therapy team, all checked and reviewed pretty regularly. There's always a nurse on duty to manage medicines, wound care, and support with everything from bathing and grooming to more advanced needs, plus medication delivery comes straight from a pharmacy, and extra careful help is available from certified nurse aides for those who need it. You've got daily meals planned by their Certified Dietary Manager and kitchen staff, and meals get adjusted for special diets, too, and the kitchen tries its best to support any nutritional needs, including supplements. Housekeeping, laundry, and dry cleaning come included, and towels and bedding are provided, with basic hygiene and incontinence supplies supplied as well.

    The facility doesn't skip on activities either. Residents can expect daily group and solo activities, social events (like monthly birthday celebrations, arts and crafts, and hula or guest performers), exercise therapy from restorative nursing staff, outings when they're scheduled again after COVID-19, and regular updates for families. The community's got game rooms, fitness center, WiFi, a dining hall, and even a salon or barbershop, plus there's transportation and for medical appointments or errands, including Handi-Van services. Safety is always on the mind, with features like fire sprinklers, emergency systems, accessibility details built in, and the site's got both semi-private and private living options with nurse call systems.

    Hale Ho Aloha also supports those who need long-term care, respite care so families and caregivers can take a break for at least seven days, and hospice care for comfort and support when it matters most, bringing in help from groups like Bristol Hospice, Islands Hospice, Malama Ola, Navian Hawaii, and St. Francis Hospice, with attention to pain, spiritual and emotional needs-hospice isn't limited by age, religion, race, or illness, and services stretch into other long-term care settings when needed. Residents can connect to friends and family through video calls, and there's always an easy way to schedule a tour or meeting, either online or on-site, with business hours Monday through Friday and Saturdays by appointment. Prospero "Toto" Agudo keeps maintenance and laundry in order, Christine Lin oversees the office and accounts, Justin Tio, CDM, CFPP, makes sure food and menus are managed, Doris Hahn, L.S.W., guides social services, and Administrator Bryce Sumida, DPT, OCS, NHA, supervises it all to keep quality and safety in place-so folks have a place that stays comfortable, clean, and steady. The staff's known for being kind and happy, and the community accepts long-term care insurance, shares regular updates with families, and does its best to make things easy for those who live there.

    People often ask...

    Hale Ho Aloha offers assisted living, memory care, board and care, and skilled nursing.

    There are 6 photos of Hale Ho Aloha on Mirador.

    The full address for this community is 2670 Pacific Heights Rd, Honolulu, HI 96813.

    No, Hale Ho Aloha does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Hawaii, the Department of Health's Office of Health Care Assurance licenses care facilities and publishes the statements of deficiency from its inspections.

    License numberhi-rpt-house-of-aloha-arch
    Facility typeArch

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Hale Ho Aloha. The information above has not been verified or approved by the owner or operator. For exact information, please contact Hale Ho Aloha directly. There is no cost for this service. We are compensated by the community you select.

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