'Ilima at Leihano

    739 Leihano St, Kapolei, HI 96707
    • Independent Living
    • Assisted Living
    • Memory Care

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    Reviews

    4.76·(95)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.9
    • Staff

      4.8
    • Meals

      4.3
    • Amenities

      4.3
    • Value

      3.7

    Pros

    • Newer, well-maintained facility
    • Clean and organized environment
    • Attentive, compassionate staff
    • Skilled nursing presence and 24-hour care
    • Small, intimate community atmosphere
    • Person-centered memory-care layout (ground-level)
    • Robust activities program (bingo, crafts, karaoke, bus outings)
    • Reliable transportation services
    • On-site, restaurant-style dining
    • Customizable and culturally mindful meals
    • Flexible meal delivery and snack options
    • Outdoor grounds, gardens, and gathering spaces
    • Recreational amenities (pool, salon, courtyard, private dining)
    • Spacious apartment layouts with kitchenettes
    • Personalization options for resident rooms
    • Emphasis on socialization and family-like culture
    • Strong infection-control practices
    • Responsive safety systems (call buttons, pendant devices)
    • Team-focused leadership and supportive management
    • Informative admissions tours and resident orientation

    Cons

    • Limited assisted-living bed capacity
    • Perceived high cost relative to some interior finishes
    • Remote location for some families and visitors
    • Variable dining-room environment (temperature and ambience)
    • Meal seasoning constraints due to dietary policies
    • Occasional gaps in admissions follow-up and communication
    • Modest-scale fitness and amenity spaces
    • Variable unit furnishing policies
    • Building layout can create uneven access and potential resident isolation
    • Amenity access subject to infection-control restrictions

    Summary of reviews

    Ilima at Leihano presents as a newer, well-kept senior living community with a consistent emphasis on cleanliness, infection control and a small, family-like culture. The physical plant and grounds are frequently described as modern and well-maintained; apartments are generally reported as spacious for the category and offer personalization opportunities such as display areas for photos and mementos. Outdoor gardens, a courtyard and on-site amenities including a pool and salon contribute to a residential, resort-like environment.

    Clinical care and staffing are core strengths in the reviews. The community is described as having an attentive, compassionate workforce with visible nursing presence and 24-hour care availability. Safety systems such as call buttons and pendant devices are in place, and staff are noted for knowing residents by name, assisting with meals and activities, and coordinating transportation to medical appointments. Memory-care design elements — including a ground-level layout for the dedicated memory area — and a designated memory-care manager are cited as supporting safer, more structured care for residents with cognitive impairment.

    Dining and nutrition receive mixed but largely positive commentary. The site operates restaurant-style, on-site dining with customizable and culturally mindful menu options; reviewers highlighted visually appealing and flavorful dishes as well as conveniences such as meal delivery to rooms and flexible snack options. At the same time, some accounts point to the impacts of dietary restrictions (for example reduced-sodium preparations) on perceived flavor and to variable dining-room ambience (temperature and social atmosphere) during some service periods.

    Programming and social life are prominent features. The activity calendar is described as broad and socially oriented, with recurring offerings such as bingo, crafts, music (ukulele, karaoke), exercise classes, lectures and regular bus outings or scenic rides. Reviewers attribute strong social engagement and opportunities for friendship to active, enthusiastic activity staff. A few observations indicate that the smaller scale of the community can limit the breadth of certain amenities (smaller gym, modest-scale spaces) or that activity preferences vary by resident, producing under-stimulation for some individuals.

    Operational and access considerations are recurring patterns to weigh. There is limited capacity on the assisted-living side and an active waiting list, which affects availability. Some families find the location distant for daily visitation. Admissions and sales follow-up have occasional gaps in communication, and unit-furnishing policies vary (some units are offered unfurnished). Cost perception also varies: while many families view the community as providing strong value, others consider pricing high relative to certain interior finishes. Finally, amenity access has at times been constrained by infection-control measures, which is relevant for families assessing immediate use of shared facilities.

    Overall, Ilima at Leihano is characterized by strong staffing, a clean and comfortable environment, active social programming, and restaurant-style dining with cultural considerations. Prospective residents and families will likely appreciate the small, community-oriented feel and visible caregiving presence; those prioritizing immediate assisted-living availability, proximity to frequent visitors, or larger-scale gym/amenity spaces should verify current capacity, furnishing options, and any operational restrictions during a tour and the admissions process.

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    Location

    'Ilima at Leihano is located at 739 Leihano St, Kapolei, HI, 96707.

    About 'Ilima at Leihano

    'Ilima at Leihano sits in a peaceful area in Hawaii's first pedestrian-oriented neighborhood and is part of the 40-acre Leihano mixed-use community, so residents can stroll or use public transportation to nearby shops and dining. This senior community provides independent living, assisted living, memory care, and skilled nursing all in one place, so folks have choices that match their needs, ranging from spacious studio, one-bedroom, and two-bedroom apartments with private lanais for independent residents to secure, specialized settings for people with Alzheimer's or dementia. The memory care environment uses familiar routines, secured indoor and outdoor gardens, and spaces that feel like home, plus activities that help with life skills and safety.

    The staff and caregivers go through special training and provide 24-hour supervision, medication help, and support with daily activities, and care plans involve residents, families, and healthcare partners for a personalized approach. Services cover housekeeping, laundry, dry cleaning, grocery shopping, and errands to keep life comfortable and stress-free, and there's both complimentary and pay-as-you-go transportation for appointments and outings, as well as on-site parking for those who drive.

    Meals cater for diverse needs, offering vegetarian, kosher, low-sodium, gluten-free, and organic options, all made by a professional chef, and residents can choose to eat in the restaurant-style dining room, a private room, order room service, or sit in the cafe or large shaded lanai. There's a full calendar of activities and outings, with wellness programs like The Art of Living Well®, devotional services offsite, arts and crafts, movies in the on-site theater, swimming, gardening in raised beds, group fitness, scheduled educational events, and social gatherings for friends to connect and share time together.

    Residents and visitors find inside and outside areas for relaxing or keeping active, including a fitness center, beauty salon and barber shop, cafe, piano, TV lounge, meeting rooms, swimming pool, gardens, and an enclosed courtyard, with Wi-Fi and cable TV included. The facility keeps an eye on health and safety, with licensed staff, skilled care always available, and thoughtful design for safety, especially in memory care. Independent living residents have most utilities, daily chef-prepared meals, housekeeping, and scheduled rides included in their monthly rent, which makes things a lot simpler. The overall feel of 'Ilima at Leihano is warm, friendly, and built around the idea of 'ohana-community and family-where folks can age with dignity among friends, enjoying the mountain views and open spaces, and knowing help's always nearby when it's needed.

    About Kisco Senior Living

    'Ilima at Leihano is managed by Kisco Senior Living.

    Kisco Senior Living, based in Carlsbad, California, specializes in developing and managing full-service senior living communities. Established over 30 years ago, Kisco operates 22 communities across six states, providing various living options, including independent living, assisted living, and memory care.

    Kisco emphasizes a philosophy known as "Kisco Confidence," which focuses on safety, security, trust, transparency, and delivering five-star service. They follow best-in-class safety protocols, including a strict adherence to CDC guidelines and comprehensive hygiene and health standards. Their communities are designed to promote an enriched lifestyle with a focus on emotional, intellectual, physical, social, spiritual, and vocational needs.

    Kisco Senior Living is known for its hospitality-driven approach and programs such as the "Healthy Strides" wellness initiative. They offer personalized care and support through custom packages tailored to individual resident needs, including skilled nursing and rehabilitation services. The company's commitment to quality and service excellence has earned them recognition, with many communities receiving prestigious industry accolades.

    Their communities, spread across states like California, North Carolina, Florida, Hawaii, and Utah, offer a variety of amenities and services designed to enhance the residents' quality of life. The "Kisco Signature" portfolio, launched in 2023, provides a five-star lifestyle with services developed in partnership with Forbes Travel Guide, including personal errand and grocery delivery services.

    Kisco's approach is deeply rooted in principles of integrity, dignity, compassion, and a commitment to enhancing each resident's lifestyle through responsive service, high-quality programs, and a strong sense of community.

    People often ask...

    'Ilima at Leihano offers independent living, assisted living, and memory care.

    There are 45 photos of 'Ilima at Leihano on Mirador.

    Yes, 'Ilima at Leihano allows residents to age in place and adjust their level of care as needed.

    The full address for this community is 739 Leihano St, Kapolei, HI 96707.

    No, 'Ilima at Leihano does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Hawaii, the Department of Health's Office of Health Care Assurance licenses care facilities and publishes the statements of deficiency from its inspections.

    License numberhi-lic-20-alf
    Facility typeAssisted Living Facility
    ExpiresAugust 31st, 2026

    Inspection Reports

    3

    Reports

    4

    Type A Citations

    1

    Type B Citations

    0

    Complaints

    3

    Years

    13 May 2025Inspection
    Identified several deficiencies related to health and safety, including hair found in a meal, missing or incomplete service plans, and lack of documented nutrition oversight and staff training.
    • §11-90-3 Licensing (o)(10)(D)Licensing
    • Type A§11-90-6 General policies, practices, and administration (a)(3)General policies, practices, and administration
    • Type A§11-90-8 Range of services (a)(2)Range of services (a)(2)
    • Type A§11-90-8 Range of services (a)(2)Range of services (a)(2)
    • Type B§11-90-8 Range of services (b)(1)(F)Range of services (b)(1)(F)
    15 May 2024Inspection
    An inspection identified multiple deficiencies in service planning, policies, and medication management, with required corrective actions and future plan noted for addressing deficiencies.
    • §11-90-8 General policies, practices, and administration. (d)General policies, practices, and administration
    • §11-90-8 Range of services. (a)(2)Range of services – Service plan
    • §11-90-8 Range of services. (b)(1)(F)Range of services – Plan of correction (Part 1/2)
    • §11-90-8 Range of services. (b)(1)(F) (2)Range of services – Plan of correction (Future Plan)
    • §11-90-8 Range of services. (b)(3)(B)(i)Policy and procedures – Medications (FINDINGS)
    • §11-90-8 Range of services. (b)(3)(B)(ii)Policy and procedures – Medications (FINDINGS)
    26 May 2023Inspection
    Identified significant gaps in service planning and records management, including missing staff first-aid certification and unavailable incident reports.
    • Type A11-90-8Range of services (a)(2) Service plan
    • 11-90-9(a)(1)Record and reports system
    • 11-90-9(a)(4)Record and reports system

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of 'Ilima at Leihano. The information above has not been verified or approved by the owner or operator. For exact information, please contact 'Ilima at Leihano directly. There is no cost for this service. We are compensated by the community you select.

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