Boundary Community Hospital

    6640 Kaniksu St, Bonners Ferry, ID, 83805
    4.2 · 18 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    4.0

    Excellent care, billing communication issues

    I had fast, competent emergency care and effective treatment - knowledgeable doctors, thorough nurses, a welcoming front desk (Kim) and attentive staff who got me an expedited MRI (helpful techs, eased my claustrophobia) so I avoided long waits. After a transfer I got a quick correct diagnosis when another ER had refused a test and left me in pain for days. My only big problem was billing: a paperwork mistake stopped mailed bills, then sent me to collections with rude, disrespectful communication - I want a paper bill and will pay monthly if one's sent. Overall excellent clinical care and staff; I highly recommend the center.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    4.22 · 18 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.5
    • Staff

      4.5
    • Meals

      4.2
    • Amenities

      4.2
    • Value

      4.2

    Location

    Map showing location of Boundary Community Hospital

    About Boundary Community Hospital

    Boundary Community Hospital sits right in the middle of Bonners Ferry, Idaho, surrounded by the Purcell and Selkirk Mountains, and it's been around since 1910, so it's seen a lot come and go over the years and it hangs on as a critical access hospital helping out over 10,000 people living up there in Boundary County, working as a nonprofit and keeping a staff of anywhere from 51 to 200 employees, and you'll find the main building at 6640 Kaniksu Street if you're ever nearby and looking for it. The hospital's lined up with a whole stack of services, so there's emergency care that runs 24/7 plus a full emergency department, and you also get a rural health clinic and an extended care facility where folks can get nursing home support for longer stays, which is important in a rural setting where getting to a distant bigger facility isn't always possible. The laboratory is a big part of things too, because they've got a full-service, Idaho-licensed, accredited clinical medical lab, and they don't just do regular blood draws: they handle clinical chemistry, hematology, all sorts of diagnostic testing, and if something's too complex for them, they send it out to the Mayo Clinic Reference Lab, so nobody's left waiting too long or getting sent far away. Anyone can walk in Monday through Saturday for lab work, and no appointments are needed for most of the outpatient lab testing, making it a lot easier for locals when travel is tough or the weather isn't great.

    Boundary Community Hospital also has diagnostic imaging with things like ultrasound, CT scans, MRIs by appointment, and bone density scans, plus mammography for women's health, and all the machines are newer, using digital technology so images get shared quickly across The Northwest Hospital Alliance PACS with other clinics and providers. Care at the hospital covers a good list, like acute critical care for serious illnesses, transitional care after surgery, and rehabilitation services for anyone recovering from injury, illness or stroke, and that includes physical therapy, occupational therapy, and speech therapy, since getting back up to speed after something big is a concern for lots of seniors and their families. The hospital includes specialty clinics as well, such as cardiology, orthopedic, general surgery, and women's health, with doctors like Dr. Russell R. Blakeley, Dr. Nathan Kanning, and Dr. Michael DiBenedetto listed for some of those, though you'll usually need a referral to get in to see someone in those specific clinics.

    The facility's also got a pharmacy for medication management, a medical-surgical unit for inpatient care, emergency transport with the Boundary Ambulance and Life Flight, and patient support through a care management team that helps guide you or your family through different services and treatment plans. They run community programs like educational events at the Cryer Healthcare Education Center and offer support resources, such as free rides on the SPOT Bus to help people get to the hospital or clinics without any stress. The hospital has special trauma and cardiac care designations from the state of Idaho and keeps all its licenses and accreditations current, including the DNV GL's NIAHO program and certifications from Medicare and Medicaid, so standards for patient safety and care get met or exceeded by required authorities. Patients can use an online Patient Portal to see health records or check costs, and the organization itself is part of the Northwest Hospital Alliance, which backs up smaller community hospitals so they can keep costs manageable without giving up quality. Boundary Community Hospital, with its different clinics, the separate Boundary Community Clinics division, extended care, and outpatient options, tries to make care personal without forgetting the needs of the rural folks who live around Bonners Ferry, and while it doesn't feel fancy, it stays focused on serving the community closely and reliably, even as the years go by.

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