Oakview Nursing & Rehabilitation

    1320 W 9th St, Mount Carmel, IL 62863
    • Assisted Living
    • Memory Care
    • Skilled Nursing
    4.2ยท12 reviews

    Clean facility, compassionate staff, recommended

    I stayed at Oakview for rehab and was very satisfied. The staff were kind, compassionate, and responsive; the facility and rooms were very clean with nice windows, the food had good variety, and twice-daily PT/OT plus engaging activities made it a pleasant place to heal-I would happily recommend it to family.

    Current/former resident
    Jul 2026

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.17ยท(12)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.2
    • Staff

      4.2
    • Meals

      3.0
    • Amenities

      4.0
    • Value

      4.2

    Pros

    • Clean, well-maintained resident rooms
    • Spacious rooms with large windows and natural light
    • Compassionate and attentive nursing and caregiving staff
    • Rehab-focused therapy program with twice-daily PT/OT
    • Varied, appealing meal options
    • Engaging activity programming (live music, faith groups, games)
    • Supportive post-acute rehabilitation environment
    • Timely call-light responsiveness on some shifts

    Cons

    • Inconsistent staff professionalism and conduct
    • High staff turnover affecting continuity of care
    • Variability in responsiveness to call lights and phone access
    • Gaps in personal-property controls and tracking
    • Sanitation and food-handling lapses
    • Inadequate management follow-through and family communication
    • Admission limitations for patients receiving chemotherapy
    • Restrictive visitation practices during infection-control events

    Summary of reviews

    Overview: Oakview Nursing & Rehabilitation is consistently described as a rehab-oriented facility with clean, bright, and spacious rooms and a therapy program oriented toward recovery. Multiple comments emphasize twice-daily physical and occupational therapy, a variety of activities (live music, church groups, bingo, and other engagement opportunities), and generally positive experiences with food variety. These factors make the facility appealing for short-term, goal-directed post-acute rehabilitation stays.

    Care and staff: Many families and residents characterize direct caregivers and several nurses as compassionate, attentive, and helpful, and note timely responses to call lights on certain shifts. However, there is notable variability in staff conduct and performance. Reviewers describe both respectful, prompt caregiving and instances of unprofessional behavior. High staff turnover is frequently cited, which appears to contribute to inconsistent care continuity and variable experiences across different shifts and teams.

    Dining and sanitation: The facility receives positive comments for menu variety and meal quality from multiple sources. At the same time, some accounts raise concerns about food-handling practices and broader sanitation issues. These comments indicate uneven implementation of housekeeping and kitchen procedures rather than uniformly poor dining services; families considering Oakview should ask about current food-safety and environmental-cleaning protocols.

    Activities and facilities: Activity programming is a consistent strength: live music, visiting faith groups, and organized games are described as engaging and beneficial to resident morale. Physical spaces are described as neat and well-maintained, with rooms that receive natural light. That said, there are operational gaps reported around personal-property management and phone/access systems, which can affect daily convenience and family communication.

    Management and policies: Several reviewers expressed concerns about management follow-through, including unmet promises and communication lapses with families. There is also a stated admission policy excluding patients actively receiving chemotherapy, which is an important limitation for residents with concurrent oncology needs. Infection-control practices (including restricted visitation during outbreak periods) were cited as restrictive by some families; this is not uncommon but can be disruptive to family access when applied.

    Notable patterns and considerations: Oakview demonstrates clear strengths for short-term rehabilitation: focused therapy, active programming, and generally clean, pleasant rooms. Counterbalancing that are operational weaknesses that affect reliability โ€” inconsistent staff professionalism, turnover, variability in response times and phone/call systems, occasional sanitation and property-control lapses, and uneven management communication. Prospective residents and families should weigh the facilityโ€™s rehab resources and environment against these operational risks, and ask targeted questions about current staffing stability, property-management procedures, infection-control visitation policies, and how management addresses family concerns.

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    Medicare Ratings

    3ยท/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of Oakview Nursing & Rehabilitation

    Oakview Nursing & Rehabilitation is located at 1320 W 9th St, Mount Carmel, IL, 62863.

    About Oakview Nursing & Rehabilitation

    Oakview Nursing & Rehabilitation, found at 1320 W 9th St in Mount Carmel, Illinois, is a nursing home and assisted living facility that provides care around the clock, every day of the week, so residents always have support whenever they need it, and folks say the atmosphere is warm, inviting, and kept clean, with staff who are known for being compassionate and taking the time to make sure everyone feels comfortable and cared for, which makes a big difference to a lot of residents. The facility offers both long-term care and short-term rehab, including a special "Rebound to Home Rehab & Therapy Program" for those working on getting better after being in the hospital, and their on-site care team includes Registered Nurses, Licensed Practical Nurses, and Certified Nursing Assistants, all of whom put in plenty of hours to handle everything from managing medication to help with bathing, dressing, and other daily needs. Oakview has special services for memory care, including a certified Memory Care Unit, with care for folks living with Alzheimer's or dementia-here, staff focus on dignity, privacy, and letting residents take part in decisions about their care, and they tailor activities and therapy to fit each person since people's needs can be so different. Respite care and hospice services are available for both short and longer stays, which really helps families who need a break or support at the end of life, and a big dining hall, private rooms, a beautiful sun-room, fun activities every day, and monthly outings keep things interesting so nobody feels cooped up or left out. They also offer things like physical therapy, occupational therapy, speech therapy, pharmacy, nutritional care, social services, housekeeping, laundry, maintenance, and help with meals. Oakview is Medicare and Medicaid certified, accepts both for payment, and has mostly good inspection grades, with a strong history of A's, A+'s, and B's, and any past deficiencies weren't severe according to reports; it has an average review rating of 3.6 out of 13 reviews, which means people have had a range of experiences, some good and some less so, but Oakview keeps trying to live up to its goal of offering high-quality, personalized care in a homelike setting, with plenty of focus on wellness, comfort, and giving residents a sense of purpose and belonging in their day-to-day life. Local management from WLC Management Firm runs Oakview, which is one of 11 facilities in southern Illinois, so there's a stable structure behind how things work, and with all the options for both long-term living and rehabilitation, folks looking for reliable nursing care have a place here where they'll get watched over and kept as active and independent as possible for as long as they can.

    People often ask...

    Oakview Nursing & Rehabilitation offers assisted living, memory care, and skilled nursing.

    The full address for this community is 1320 W 9th St, Mount Carmel, IL 62863.

    No, Oakview Nursing & Rehabilitation does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Oakview Nursing & Rehabilitation. The information above has not been verified or approved by the owner or operator. For exact information, please contact Oakview Nursing & Rehabilitation directly. There is no cost for this service. We are compensated by the community you select.

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