River Pointe Health Campus

    3001 Galaxy Dr, Evansville, IN, 47715
    4.2 · 62 reviews
    • Assisted living
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Clean homelike but staffing concerns

    I have mixed feelings. The building is clean and homelike, the food and activities are excellent, and many staff (Angie and Sally included) are caring - rehab/therapy is often good. However I also witnessed serious problems: understaffing, poor night responsiveness, rough handling, unsafe hygiene (exposed diaper), medication/COVID mishandling and spotty communication. Visit several times and verify staffing and policies before placing a loved one.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.23 · 62 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      4.0
    • Meals

      4.2
    • Amenities

      4.4
    • Value

      1.8

    Location

    Map showing location of River Pointe Health Campus

    About River Pointe Health Campus

    River Pointe Health Campus sits on a pretty campus where you'll find walking paths, a courtyard, a resident garden, and a private dining room with a water view, and folks can often be seen enjoying the grounds, which is nice for people who like spending time outside or just want somewhere peaceful to visit with family. The campus serves seniors over 55 and offers different kinds of care, so whether someone's looking for independent living, needs help with daily activities in assisted living, or requires memory care for dementia or Alzheimer's, the facility aims to provide the right support-there's also a skilled nursing house for those who need more in-depth medical help, rehab, or short-term care after hospital stays, with physical, occupational, and speech therapy services available right there on-site thanks to licensed nurses and specialists around the clock.

    Residents can choose from studio or one-bedroom apartments and cozy assisted living suites, and they'll have access to amenities like onsite laundry, Wi-Fi, high-speed internet, and pet-friendly policies, as well as nutritious meals that might include prime rib, fresh salmon, or homemade fried chicken, which lots of people seem to appreciate. River Pointe Health Campus tries to keep folks connected through purpose-driven programs, whether through physical fitness, religious or meditation services, or their signature cognitive engagement activities-there are always daily events and enrichment programs to help foster happiness and a sense of belonging. The campus also offers adult day services and a full range of care planning, caregiver support resources, social services, dining options, and even pharmacy and laboratory work through Synchrony Pharmacy, so residents and families don't need to go far to meet most needs. As part of Trilogy Health Services, River Pointe keeps licensed nurses available 24/7 for residents, works to support changing needs with its continuum of care, and invites residents to participate in campus life and community outreach, ensuring there's always a way for people to connect, even as their care needs may change over time.

    About Trilogy Senior Living

    Trilogy Health Services, founded in December 1997 by Randy Bufford and headquartered in Louisville, Kentucky, has grown from its first four communities to operate more than 130 senior living campuses across five Midwestern states: Ohio, Kentucky, Indiana, Michigan, and Wisconsin. Now owned by American Healthcare REIT (NYSE: AHR), Trilogy employs over 14,000 team members who provide world-class clinical support to more than 10,000 seniors. The company offers a full continuum of care including independent living, assisted living, memory care, skilled nursing, and rehabilitative services, with facilities ranging from independent living patio homes to comprehensive healthcare campuses. Trilogy's mission centers on exceeding customer expectations through their Service Standards, emphasizing that "the right employees make the difference" and that "a servant's heart is the key to success." The company's philosophy is rooted in the Trilogy Advantage—family values of compassion, honesty, respect, and service to others. They serve with humility, putting seniors at the forefront of everything they do. Their culture is built on the belief that employees who feel cared for will provide the best care to others, leading to innovative benefits including weekly pay, free meals, registered apprenticeship programs, paid parental leave, and support through the Trilogy Health Services Foundation for scholarships and emergency assistance. The company's specialized programs demonstrate their commitment to comprehensive, innovative care. Their Best Friends Approach to memory care provides residents with companions who understand their life stories while offering activities that stimulate the mind and encourage socialization. Trilogy offers state-of-the-art dialysis services using Ascent medical recliners with healing and massage options, and partners with Synchrony Health Services to deliver pharmacy and rehabilitative care directly to residents. Their unique lifestyle programs and hospitality-focused services distinguish them in the senior living industry, combining clinical excellence with compassionate, personalized attention. Trilogy's dedication to quality has earned significant recognition, including being named a Fortune Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. In 2023, 56 Trilogy communities received the Bronze Commitment to Quality Award from the American Health Care Association and National Center for Assisted Living (AHCA/NCAL), with 34 communities earning the Achievement In Quality Award. These accolades reflect Trilogy's unwavering commitment to their goal of becoming the best healthcare company in the Midwest, achieved through their team approach philosophy that "Together Everyone Achieves More" and meticulous attention to the details that separate winners from the rest.

    People often ask...

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