Metcalfe Health Care Center sits as a non-profit facility for seniors who need nursing home care, and it offers both short-term rehab and long-term care. Staff provide 12 to 16 hours of direct nursing care each day along with a 24-hour call system and supervision, which means people can get help if they need it during the day or night. Residents get help with daily needs like bathing, dressing, transferring, and medication, so those who can't walk or need specialized non-ambulatory care don't go without. It accepts Medicare and Medicaid, and registered staff give skilled nursing to people recovering from surgery or illness or dealing with serious medical needs. As of June 2025, the center has 15 open beds out of 71 certified beds, and it maintains nurse staffing hours higher than the state average, but still has a nurse turnover rate a little lower than other places.
Residents and families get a say in care through a resident council. The building has studio rooms and a setting that aims to be home-like and supportive. People can use inpatient and outpatient therapy like speech, physical, and occupational therapy, and caregivers all speak English. The state gave the center a 2-star rating, and inspection reports show a total of 16 deficiencies, mainly in areas like infection control and timely reporting of suspected abuse or neglect, which led to a fine and a pause on Medicare payments for a time. The center hasn't had a state inspection for over two years, even though that's supposed to happen more often. Cody Brooks has been the main manager since February 2022, and the place is still rated highest in its city, averaging 8 out of 10 in community reviews. Metcalfe Health Care Center mostly focuses on comfort, safety, and meeting everyday needs for older adults who need skilled medical or daily living help.