The Willows at Fritz Farm

    2710 Man o' War Blvd, Lexington, KY, 40515
    3.5 · 26 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    3.0

    Beautiful facility, excellent therapy, inconsistent

    I found the facility beautiful, very clean, and full of activities - therapy was excellent and the staff were mostly friendly, knowledgeable, and caring. The dining room feels like a fancy bistro/country-club (chandeliers, nice ambiance) and some meals were outstanding, though food quality and consistency can be hit-or-miss. Rooms are on the small side with limited closet space and the place is expensive (around $10,000/month). Be aware there are reports of staff turnover, slow/no callbacks, medication and nursing lapses, and limited 24/7 care - great for short-term rehab, but I'd be cautious for long-term needs.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    3.54 · 26 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      3.6
    • Meals

      3.3
    • Amenities

      4.5
    • Value

      3.0

    Location

    Map showing location of The Willows at Fritz Farm

    About The Willows at Fritz Farm

    The Willows at Fritz Farm sits at 2710 Man O War Blvd in Lexington, Kentucky, where it offers many kinds of senior care. The facility provides independent living, assisted living, memory care, skilled nursing, personal care, and short-term rehabilitation, so residents can move between services if their needs change. There's both a skilled nursing unit and a personal care unit, which helps make things easier for folks who need different types of help, and staff provide 24-hour nursing care along with physical, occupational, and speech therapy right on-site. People can get care for wounds, pain management, respiratory needs, and even certain pediatric care, plus there's a focus on therapeutic recreation every day. Residents dealing with Alzheimer's disease or other types of dementia have memory care options in a safe setting, and there's personalized help for daily activities in the assisted living section.

    The facility tries to fill the day, and with more than 100 programs each month, no one has to sit idle unless they want to. Outdoor seating, walking paths, common indoor areas, a resident garden, and a private dining room give people space to relax or join group activities, while the salon, fitness center, and gym add a pinch of routine to keep folks active. Chef-prepared meals come three times daily, laundry and housekeeping are handled, and each suite has a shower and a kitchen or kitchenette, which makes things feel a bit homier. Accommodations are pet-friendly for those wanting to bring a companion, and there's wireless internet, cable TV, and all utilities included, so there's no need to fuss over separate bills. The building has handicap parking, a 24-hour emergency alert system, individually controlled air conditioning and heat, and transportation services for getting around town. If something comes up-a leaky faucet, lost linen-maintenance, housekeeping, and linen service pitch in to help out. The Willows at Fritz Farm also puts out tools, a glossary, caregiver support, planning help, resident stories, and documentaries to help seniors and families understand their choices. The facility has a 3.5-star rating from 21 reviews and is listed with Beth Blair as a contact person for anyone who wants to know more. The Willows at Fritz Farm doesn't claim to be perfect, but it gives a straightforward range of care options for seniors looking for some support or just a bit of company.

    About Trilogy Senior Living

    The Willows at Fritz Farm is managed by Trilogy Senior Living.

    Trilogy Health Services, founded in December 1997 by Randy Bufford and headquartered in Louisville, Kentucky, has grown from its first four communities to operate more than 130 senior living campuses across five Midwestern states: Ohio, Kentucky, Indiana, Michigan, and Wisconsin. Now owned by American Healthcare REIT (NYSE: AHR), Trilogy employs over 14,000 team members who provide world-class clinical support to more than 10,000 seniors. The company offers a full continuum of care including independent living, assisted living, memory care, skilled nursing, and rehabilitative services, with facilities ranging from independent living patio homes to comprehensive healthcare campuses.

    Trilogy's mission centers on exceeding customer expectations through their Service Standards, emphasizing that "the right employees make the difference" and that "a servant's heart is the key to success." The company's philosophy is rooted in the Trilogy Advantage—family values of compassion, honesty, respect, and service to others. They serve with humility, putting seniors at the forefront of everything they do. Their culture is built on the belief that employees who feel cared for will provide the best care to others, leading to innovative benefits including weekly pay, free meals, registered apprenticeship programs, paid parental leave, and support through the Trilogy Health Services Foundation for scholarships and emergency assistance.

    The company's specialized programs demonstrate their commitment to comprehensive, innovative care. Their Best Friends Approach to memory care provides residents with companions who understand their life stories while offering activities that stimulate the mind and encourage socialization. Trilogy offers state-of-the-art dialysis services using Ascent medical recliners with healing and massage options, and partners with Synchrony Health Services to deliver pharmacy and rehabilitative care directly to residents. Their unique lifestyle programs and hospitality-focused services distinguish them in the senior living industry, combining clinical excellence with compassionate, personalized attention.

    Trilogy's dedication to quality has earned significant recognition, including being named a Fortune Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. In 2023, 56 Trilogy communities received the Bronze Commitment to Quality Award from the American Health Care Association and National Center for Assisted Living (AHCA/NCAL), with 34 communities earning the Achievement In Quality Award. These accolades reflect Trilogy's unwavering commitment to their goal of becoming the best healthcare company in the Midwest, achieved through their team approach philosophy that "Together Everyone Achieves More" and meticulous attention to the details that separate winners from the rest.

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