Park Terrace Health Campus

    9700 Stonestreet Rd, Louisville, KY, 40272
    3.3 · 69 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Warm caregivers, inconsistent and unsafe

    I placed my loved one in the memory care unit and appreciated warm, caring staff, excellent rehab/therapy, engaging activities and generally good food. Unfortunately chronic understaffing meant long call-light waits, inconsistent nursing (pain, meds, special diets), hygiene/cleanliness lapses and safety incidents that led to hospital readmission. Management response was mixed-some nurses and directors were attentive, others defensive or unavailable. I'm grateful for many compassionate caregivers, but I would be cautious about returning.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    3.33 · 69 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      3.2
    • Meals

      3.5
    • Amenities

      3.7
    • Value

      1.0

    Location

    Map showing location of Park Terrace Health Campus

    About Park Terrace Health Campus

    Park Terrace Health Campus sits over on Stonestreet Road in Louisville, and the building has a little something for about every kind of senior care you'd think of, from independent living to assisted living, over to memory care and a licensed skilled nursing facility that handles folks needing extra medical help, and you'll notice they went ahead and set up specialized units for Alzheimer's and other memory issues, so people get care suited to their needs and routines. The campus has English-speaking staff, all of them direct Trilogy employees, so they know the place and the people well, and there's no outside agency folks coming and going. Residents can choose from studio or one-bedroom apartments, and those rooms have things like private showers, their own heating and cooling, cable TV, wireless internet, and safety systems, so even if someone's got a memory problem or trouble getting around, they can feel at home and safe, and there's laundry and housekeeping available too. There's a courtyard, a resident garden, and a chapel tucked in somewhere, and plenty of handy things like transportation services, handicap parking, a hair salon, and different spaces for sitting inside or out, with a private dining room for family or events, so folks have somewhere to gather without crowding in. Over in memory care, they feed folks three or more meals a day, set daily routines, and keep caregivers trained for special needs, and there's common rooms, outdoor seating, and programs running every day. They've got care for folks on dialysis, skilled nursing help, and different health services, and it rounds out with lifestyle planning materials, tools for caregivers, and some programs to keep people engaged, whether that's life enrichment classes or just a good meal. Park Terrace puts together several choices-whether someone's living on their own, needs a little help, or needs a lot, and it tries to keep things simple and consistent, so families know the staff and what goes on inside the walls.

    People often ask...

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