Overall sentiment across the reviews is strongly positive about the personal, home-like character of The Homeplace at Midway and the compassionate bedside care provided by many staff members. Repeated themes celebrate the cottage-style, neighborhood layout, attractive and well-maintained grounds, and private, spacious rooms that families can personalize. Numerous reviewers highlighted the emotional support, dignity, and individualized attention their loved ones received; many specifically named staff (for example, Sarah and Pam) as going above and beyond. The facility’s small size is frequently framed as an advantage: it supports intimate, family-style dining, a non-institutional atmosphere, and the ability for staff to learn residents’ routines and preferences. Activities and social programming are also often praised — an activities director, regular events (music, trips, creative projects, birthday celebrations), and community gatherings contribute to residents’ engagement and families’ peace of mind. Overall cleanliness, pleasant smells, and good housekeeping were commonly noted, reinforcing the impression of a well-kept, welcoming community.
Facilities and setting are consistently described as strengths. Reviewers emphasize spacious units with private bathrooms, optional walk-in tubs, kitchenettes, large windows, closets, and cozy common areas. Outdoor amenities such as enclosed courtyards, raised garden beds, benches, and rural views (including horses) contribute to a tranquil environment. The campus design — multiple small buildings or pods — supports different levels of care and fosters a neighborhood feel. Families praised the ability in many cases to keep couples together and cited the facility’s approach as intentional and accommodating rather than clinical. For many visitors and residents, The Homeplace does not feel like a nursing home but a true home, which is a recurring and powerful theme in the positive reviews.
Dining and activities receive mixed-but-often favorable remarks. Several families noted good, home-cooked meals, family-style service, and a pleasant dining area; others pointed to a good variety of activities and special programming. However, menu-related issues appear as a notable concern: some reviewers reported repetitive meals, lack of substitutions, and dissatisfaction with food choices. While many reviewers complimented staff knowledge about food and dining preferences, a subset felt dietary accommodations were denied. Activities are described as lively and well-run by an activities director in many accounts, but a smaller number of reviewers felt some residents were not sufficiently engaged or stimulated.
Despite the many positives, a cluster of serious and recurring concerns must be acknowledged. Multiple reviews allege inconsistent or poor medical care in specific cases — including claims that requested diagnostics (for example, MRIs) were refused, medical charts were not made accessible to families, and pain or injuries were not adequately resolved. There are also troubling allegations by some families of retaliatory behavior by administration, supervised visitation, and even eviction notices. These reports coincide with complaints about unresponsive management, social workers, or directors of nursing who did not return calls. Although these negative accounts are fewer than the positive ones, they are severe in nature and concern transparency, resident safety, and residents’ rights.
Capacity and access are practical limitations highlighted across reviews. The Homeplace’s small size and limited bed counts (including a ten-person Alzheimer's/dementia unit mentioned) mean availability is often constrained; several families were turned away or told no rooms were available, and some noted the facility could not accommodate both spouses. The rural location provides a peaceful setting but may be inconvenient for families hoping for proximity to shops or frequent off-site outings; reviewers suggested more organized transportation or weekly outings would be helpful.
In summary, the bulk of reviews portray The Homeplace at Midway as a beautiful, homey, and well-staffed community where residents receive compassionate, individualized care and families find peace of mind. Its strengths are the small, neighborhood-style design, attentive caregiving staff, strong activities programming, and attractive grounds and rooms. However, contrasting reports raise important red flags about administrative communication, medical-record transparency, the handling of certain medical requests, and alleged retaliatory behavior. These concerns — combined with limited capacity and some diet/menu issues — suggest prospective families should strongly consider in-person tours, ask specific questions about clinical escalation policies, documentation and access to medical records, dietary accommodations, staffing levels, eviction/transfer policies, and availability before making a placement decision.
