Providence Pointe Healthcare sits at 100 Marshall Court in Paducah, Kentucky, and it covers a lot of ground when it comes to senior care because you'll find skilled nursing, assisted living, memory care, respite care, short-term rehab, and long-term care all under one roof, and the community itself carries a 7.8 out of 10 score, making it the ninth highest-rated senior community in Paducah, although you'll want to know the nursing home part has a 2-star CMS rating and inspection reports note some issues like infection-related deficiencies and areas needing improvement in physician oversight and behavioral health care. The place is big, with 108 licensed beds and an average of 83 residents each day, and nurses spend a little over four hours per resident every day, though the nurse turnover rate sits a bit high at nearly 60 percent, so you might meet new faces from time to time. Providence Pointe belongs to the Providence Health Group, and they seem to take pride in their awards, including the Tier One National Quality Award from the American Healthcare Association for cutting down hospital readmissions, and they say they've got a reputation based on family values and a solid history, which some residents and families mention in their stories and testimonials.
Rooms come in all sorts, like private studios, semi-private rooms, and shared or companion options, and each has little comforts-large windows, sitting rooms, temperature controls, and hookups for phones and TVs-so folks can pick what fits them best. The facility's known for its memory care geared toward Alzheimer's and dementia, focusing on safety and personal support, and care teams look after people every hour of the day. Physical, occupational, and speech therapies are available, and rehabilitation stands out as a strong service, too. Providence Pointe puts effort into making people feel comfortable, with touches like dining and living areas, a beauty salon, barbershop, and outdoor patios, and the staff runs a full calendar of activities to keep everyone engaged.
Tour services are offered for those thinking about moving in, and people can get a peek through virtual tours and photos online. The community keeps a "Hall Of Fame" featuring stories of residents, and the FAQ section answers common questions. Emergency care is provided around the clock, which can give peace of mind to families. There's a focus on long-term care and solutions for caregivers, with guidance and resources in place, and the community supports families exploring long-term care insurance. Providence Pointe keeps its doors open both for people needing a short stay and those looking for a permanent home. The review score sits at 3.0 out of 23 reviews, showing mixed views from families and residents. While staff work hard to meet different care needs and the building has many useful features, recent inspection reports and the star rating show there's room to make things better.
