Riverview Care Center

    4820 Medical Dr, Bossier City, LA, 71112
    3.3 · 47 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Compassionate staff but alarming neglect

    I have mixed feelings. On good days the therapy, nurses and aides were compassionate, attentive and helped with recovery - housekeeping and activities were often appreciated and gave our family peace of mind. But I also saw unprofessional, rude or lazy staff, dirty/run-down areas, understaffing, poor communication and alarming neglect (missed hygiene, soiled linens, wounds/bed-sores, bad meals). Management was unresponsive; I would be very cautious about placing a loved one here.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.34 · 47 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.7
    • Staff

      3.3
    • Meals

      1.0
    • Amenities

      1.0
    • Value

      1.0

    Location

    Map showing location of Riverview Care Center

    About Riverview Care Center

    Riverview Care Center, down on Medical Drive near the banks of the Red River, sits quietly with a nice view and a bit of breeze from the water, and for more than 30 years, it's helped folks in Shreveport and Bossier City with skilled nursing, rehabilitation, and memory care for those living with Alzheimer's or other dementias, and not everybody knows it, but they do both long-term care and short stays for people recovering after surgery or hospital visits, where you might see private and companion rooms to pick from, lounge areas for visiting friends and family, and a dining room that always stays clean and comfortable, which some folks really like because it makes mealtimes feel easier. Riverview's got a whole group of nurses, therapists, dieticians, and aides, and they work together to offer 24-hour nursing, pain management, wound care, support for stroke recovery, hospice, and palliative services, plus there's help relearning the day-to-day things if needed, and you can see chaplain services and pet therapy for comfort, ways to help with both grieving and healing, and scheduled trips for residents to get out in town if they want something beyond the grounds. The staff plans activities like arts and crafts, bingo games, fitness classes, and plenty on the activity calendar to help with body and mind, so folks can keep relationships and stay engaged, along with outings for anyone wanting to go with a group. They're also serious about safety with barrier precautions, which has been important recently, and if someone needs it, there are on-site health services like dental, podiatry, and vision care, plus on-call doctors who can check in when needed. There's memory care, wound care, and a big focus on working through rehabilitation, so you'll see physical, speech, and occupational therapy happening around the center, along with support for both the residents and their families, especially with health counseling, discharge planning, and even resources and education about long-term care insurance and family caregiving, which some find helpful, and they publish a monthly newsletter so everyone can stay informed about health topics and community news. The reputation in the area is mostly built on steady, no-nonsense care, attention to privacy and dignity, and an aim for a homelike and supportive environment, though, like any place, it's not perfect-some people think there's room for improvement, as seen in its 2.0 rating, but many appreciate the chance to get personalized help from a multidisciplinary team that knows the challenges of getting older or recovering from medical problems. There's a gallery of photos and downloadable information online, and you can schedule a tour or ask for more details about what living there is like, so for somebody needing skilled support for a little while or a longer stay, it's another option to consider in the community.

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