Jefferson Healthcare

    2200 Jefferson Hwy, Jefferson, LA, 70121
    2.0 · 35 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Unsafe, unsanitary care; dishonest management

    I had a horrific experience here and would not let any family member go. My dad arrived and was hospitalized/died within days; staff were rude, neglectful and often unavailable-vitals not taken, baths refused, wet diapers left for hours, roommate left on the floor with no help. The facility was filthy (urine buckets, dirty rags, cockroaches), severely understaffed, and I experienced theft and invasion of privacy (belongings gone, walker/remote missing). Communication and management were incompetent and dishonest; complaints were ignored and the DON was non-responsive. A few people were excellent-professional CNAs, Assistant Administrator Raj went above and beyond, PT Mindi and the on-site doctor were caring-but those positives don't make up for unsafe, unsanitary, and unethical care. Do not recommend; this place needs investigation or to be shut down.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.00 · 35 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.6
    • Staff

      1.7
    • Meals

      1.0
    • Amenities

      2.0
    • Value

      1.0

    Location

    Map showing location of Jefferson Healthcare

    About Jefferson Healthcare

    Jefferson Healthcare Center is a for-profit facility with 222 certified beds and usually has about 173 residents each day, and the building belongs to Plantation Management Company; the center covers several types of care, including skilled nursing, rehabilitation, assisted living, independent living, memory care for Alzheimer's disease, and hospice, so there's a broad mix of short-term and long-term support; you'll see general and restorative care, postsurgical help, subacute and respite stays, and special services like wound care, diabetic care, stroke recovery, and even nutritional counseling offered by a team that includes registered and licensed practical nurses trained for geriatric needs, which helps residents dealing with conditions from chronic illness to depression, anxiety, schizophrenia, and alcohol or substance abuse. Residents get personalized care plans, and nurses and aides are on hand for daily needs, but the staffing level for nurse care is 2.86 hours per resident per day, and the nurse turnover rate is about 58.9%, which can mean less consistency in who provides care from day to day. The center's amenities include salon services, a photo gallery, on-site activities, and transportation, which can help people stay busy and feel comfortable, though there's a focus on creating a safe and home-like environment where people's minds, bodies, and spirits can be cared for together, and the atmosphere tends to be warm and welcoming while still being straightforward about each person's needs. There's a dedicated wound care department, help for those with colostomies, and therapy services like occupational and speech therapy, and staff work to foster a nurturing setting where physical, emotional, and spiritual well-being are all part of the daily routine. Jefferson Healthcare Center has had 47 total deficiencies from inspection reports, including three related to infection control; some issues include problems with protecting resident information and medical records, making sure nurses and aides know what they're doing, and following care orders and choices according to residents' wishes. There was also a complaint report in October 2024. The ownership structure as a limited liability company means decisions may focus on profit, and the center claims a commitment to providing quality care with integrity, compassion, and professionalism, but it's best to ask questions about the day-to-day experience if you're considering it, given the previous inspection records and turnover rates. The center does try to create a sense of family, works to keep residents healthy and engaged, and offers a lot of medical services under one roof, especially for people with Alzheimer's or those needing long-term support, so folks who need a range of medical and therapy services, or who want amenities like a salon and a busy activities calendar, could find what they're looking for here.

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