Overall sentiment across the reviews is strongly positive: reviewers repeatedly describe Audubon Care Homes - Dreyfous House as a warm, home-like environment with compassionate, attentive staff and hands-on owners. The most prominent themes are personalized care and a family atmosphere — residents are frequently said to be treated like family, staff are described as caring and selfless, and owners are noted to be present, receptive, and committed. Families report peace of mind and improved resident wellbeing, and several reviewers explicitly recommend the home as a better alternative to larger medical facilities or previous placements.
Care quality and staffing are highlighted repeatedly as strengths. Many reviewers call out 24/7 care, consistent caregivers, low staff turnover, and staff who go above and beyond daily duties. The presence of owners and management on-site and their active involvement in resident care and oversight is a recurring plus. Specific staff and managers (some reviews name Scott and Michelle) receive praise for work ethic and compassion. Visiting nurses, physicians, and hospice support availability are mentioned, as are services such as prescription delivery — all indicating clinical support layered on the home's personal-care model.
The facility and living environment receive strong positive comments. Multiple accounts emphasize that the houses are spotless, beautifully maintained, and comfortable — descriptions include "light," "spacious," and "serene." Outdoor areas and landscaping are mentioned as attractive and usable, with sheltered spaces for residents. Private and semi-private room options, group dining, and a pleasant smell of freshly prepared meals contribute to the homelike feel. Memory-care spaces are praised for being well-kept, bright, and comfortable, though reviewers vary on whether the location is a separately licensed memory-care facility.
Dining and activities are repeatedly noted as high points. Reviewers praise home-cooked, thoughtfully prepared food (one reviewer singled out a shrimp creole specialty), and staff accommodating picky eaters. Activity programming is described as creative and personalized: music therapy, pet therapy, readings, outings, and specialist sessions are specifically mentioned. Reviewers emphasize that days are meaningful and well-managed, and staff make an effort to engage residents individually. A few reviewers caution that activities were limited during COVID-related restrictions, but others note that creative engagement continued despite pandemic challenges.
Cost, availability, and potential limits of a small facility are the main recurring concerns. Several reviewers find the pricing fair or affordable relative to larger facilities (one noted $150/day), while others say the price is "a bit high" or "out of our ballpark," indicating a mixed perception of affordability depending on individual budgets. Availability is an access issue for some families — reviewers reported no vacancies at times. The home's small size is a double-edged theme: it’s frequently cited as a benefit for personalized attention and close-knit community, but a few reviewers worried that smaller staff size or facility scale could limit resources or raise uncertainty about care capacity in some situations. One review explicitly said they were "uncertain about care quality," though this was an outlier amid overwhelmingly positive accounts.
Patterns and notable points: reviews consistently emphasize personalized, respectful care; hands-on owners; cleanliness; excellent meals; and a varied activity program tailored to residents. Where negative notes appear they center on cost, limited vacancies, COVID-era activity restrictions, and the practical limits that can accompany a small residential setting. Taken together, the reviews paint a picture of a highly regarded, community-focused assisted living home that prioritizes dignity, individualized attention, and family-style living, while families considering placement should evaluate cost, current availability, and whether the home's small-scale model fits their needs for specialized or high-volume services.
