Ponchatoula Community Care Center

    1560 US-51, Ponchatoula, LA, 70454
    3.5 · 34 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Excellent therapy, but negligence present

    I had a mixed, first-hand experience. The building is beautiful, clean and home-like, and many staff - especially the PT/therapy team and some nurses/CNAs - were caring, professional and helped with recovery. But I also saw serious problems: inconsistent/neglectful care, high turnover, missing or soiled belongings, poor hygiene in some rooms, feeding and medication lapses, and unprofessional/defensive management response. In short: excellent therapy and nice facility at times, but alarming incidents mean I would only recommend with extreme caution and close oversight.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.53 · 34 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.2
    • Staff

      3.4
    • Meals

      1.9
    • Amenities

      5.0
    • Value

      3.5

    Location

    Map showing location of Ponchatoula Community Care Center

    About Ponchatoula Community Care Center

    Ponchatoula Community Care Center sits at 1560 US-51 in Ponchatoula, Louisiana, where it serves as a nonprofit clinic and nursing home dedicated to community health, long-term care, and helping folks transition back home. The place has four neighborhoods, each with about 35 large private bedrooms, all with beautifully tiled private bathrooms, and these neighborhoods gather around big open areas, ponds, and water features, so it feels kind of peaceful with trees around and that bit of nature outside the window. Each bedroom comes with its own private bath, and several smaller households open onto common rooms like kitchens, dining spots, and living spaces, which makes it feel more like a home and lets people find a quiet corner or join in when they're ready. You'll see a beauty salon, fitness center, café with coffee and soft-serve, and a library among the amenities, giving an easy way for residents to care for themselves and find a little comfort. There's help for daily life in a specially designed Activities of Daily Living area, which helps people work on skills they might need if they're hoping to head home again, and the care team, with roles like Administrator, Director of Nursing, Marketing Director, and Admissions Coordinator, provides skilled nursing, rehab, and therapy services like physical therapy, occupational therapy, and speech therapy. There are programs for folks needing independent living, assisted living, memory care, and hospice care that honors patient choice and quality of life, and there's a focus on person-centered care, so residents have a say in what their days look like. The staff runs activities, social events, community trips, and brings in families and volunteers, trying to keep folks connected, along with plenty of ongoing education so they keep improving how they honor the choices and routines of their residents. The center's received national recognition like the Bronze - Commitment to Quality Award, and people do mention the quality in their reviews, though it averages about 2.3 stars from 13 reviews, so experiences may vary. It's managed by Korey Landry, who holds the business license, and because it's classified as a clinic, it does meet licensing and professional standards to operate in Louisiana. All in all, Ponchatoula Community Care Center provides a range of healthcare and daily living help, with a strong tilt toward letting people feel at home and keeping their days their own.

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