The Glen Retirement System

    403 E Flournoy Lucas Rd, Shreveport, LA, 71115
    3.5 · 24 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Lovely facility; inconsistent care, costly

    I placed a loved one here and had mixed results. The building is lovely, clean and secure, with kind rehab, activities, office and many personable staff who made life better. Care is inconsistent - some floor staff were indifferent or neglectful, with missed meds/labs, lost items and signs of understaffing. My biggest problems were the high cost and billing/administrative issues (automatic withdrawals after death, refund delays, poor communication); overall it can be great, but go in eyes open and monitor care and billing closely.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.54 · 24 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.7
    • Staff

      3.6
    • Meals

      4.0
    • Amenities

      4.5
    • Value

      1.0

    Location

    Map showing location of The Glen Retirement System

    About The Glen Retirement System

    The Glen Retirement System sits on a 53-acre campus at 403 E. Flournoy Lucas Rd. in Shreveport and gives older adults a choice of living options including independent living in Redbrook at The Glen and Stiles Apartments, assisted living, skilled nursing, and memory care, and the whole place is open all day and night so there's staff around at all times if anybody needs help. Folks have access to private rooms with kitchenettes, washer and dryer, cable TV, wireless internet, and the housekeeping and maintenance crews keep everything working and clean, while dining rooms, kitchens, and daily meals, plus dry cleaning services, make daily living easier.

    The Glen offers a gym, beauty salon and barbershop, chapel, activities and game rooms, a cinema, and guest parking, and the grounds and buildings use safety and security features like handicap access, sprinkler systems, and extra precautions in case of emergency. Residents join in social activities, Brunch & Bingo events, arts and crafts, wellness programs, and education groups, with special programs for those who want more caregiver support, personal care assistants, and transportation to appointments or errands.

    For those who need extra help, personalized care comes through Gamble Guest Care Management, and there's a full 24-hour nursing staff, plus skilled nursing and rehabilitation programs at Cypress Point Nursing & Rehabilitation Center. There are community calendars and a photo gallery so people can keep track of what's going on. The Glen takes part in the wider community through outreach programs, Senior Centers & Congregate Meal Sites, Meals on Wheels, and legal and ombudsman services to help protect residents' rights.

    Living options range from studios and single rooms to two-bedroom units, with rates from $2,010 up to $5,625 a month. The Glen offers both independence and support, so elders can age in place while choosing just how much help they need, and the place is designed to keep life as simple and worry-free as possible, with plenty of company and ways to stay busy for those who want to take part. There are virtual tours of Redbrook at The Glen, Stiles Apartments, and assisted living options online, and more info is on their official site at theglen.org or at http://www.theglensystem.org for those who want to look up extra details.

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