Brookdale Waterview Court

    2222 E. Bert Kouns Loop, Shreveport, LA, 71105
    4.5 · 98 reviews
    • Independent living
    • Assisted living
    AnonymousCurrent/former resident
    3.0

    Friendly community but security concerns

    I had a mixed experience. The staff are consistently kind, professional and responsive, the community feels friendly, activities are plentiful, meals are generally good, and the location near hospitals, shopping and restaurants is very convenient - pricing is reasonable. However, cleanliness and maintenance are inconsistent (I noticed musty odors, dirty bathrooms, damaged/rotting boards and spotty repairs), apartments can be small, and safety concerns - including reports of theft and nighttime intrusions/master-key issues - left me uneasy. I liked the people and sense of community, but I wouldn't recommend moving in without clear assurances on security and upkeep.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.51 · 98 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.5
    • Staff

      4.4
    • Meals

      4.1
    • Amenities

      3.8
    • Value

      4.1

    Location

    Map showing location of Brookdale Waterview Court

    About Brookdale Waterview Court

    Brookdale Waterview Court sits in a peaceful spot surrounded by landscaped gardens and small water features, and you'll see lush walking paths that make it nice for a stroll when the weather's good, and sometimes there's the sound of residents out on the grounds or heading to nearby C. Bickham Dickson Park for a picnic or some fishing or maybe they just want a bit of fresh air. The building itself has a grand two-story lobby with white columns, plush couches, and soft lighting, while the living room features comfortable seats and a TV where people can sit together to relax. The apartments come in different types, with single rooms, studios, and even some two-bedroom units, and most are set up for safety and comfort, like the walk-in showers with safety bars and adjustable heads, a queen-size bed, closet with sliding doors, kitchenette with oak cabinets, and a large window with its own blinds. Rooms are usually bright and quiet, decorated simply with a little artwork and plenty of light, and many areas are cleaned regularly with help from housekeeping and linen services, and there's even laundry and drycleaning on the property for convenience.

    Dining here is pretty straightforward, with three daily meals served in a restaurant-style dining room that's set up with modern tables, blue upholstered chairs, and a chandelier, plus there are communal areas so people can sit together and talk, and there's always some warm decor around. Residents gather for things like live entertainment, movie nights in the small theater with cinema-style seats, game nights, or bridge clubs, and there's an activity room with tables, a wall-mounted TV, and big windows for light. You'll find a cozy community library full of books, a fitness center with both cardio machines and some free weights, and a business center with computers and a printer; there's free high-speed WiFi and even a Nintendo Wii bowling setup. Some residents run their own activities, sometimes there's story time or book discussions, and there's always a place for arts and crafts or even music-the gardening and cooking clubs meet regularly.

    Brookdale Waterview Court covers a wide range of care; people can choose independent living, assisted living, memory care (like Alzheimer's care), skilled nursing, or even get home health and rehab services. The place supports non-ambulatory care, and there's help for VA benefits, medication management, a 24-hour call system, and safety features in the apartments. Staff are around all day and night to offer help, and they handle activities of daily living with a focus on compassion and respect. There's an in-house salon for haircuts and barber services, and a convenience store sits on site for quick shopping. People can use the business center, attend educational programs, join gardening or cooking groups, play games, or go on offsite trips-free transportation is available if needed.

    There are a few perks, like pets being allowed in some parts, overnight guests welcomed, parking for visitors, and even in-house religious services or access to places of worship nearby. The community isn't far from a pharmacy, doctors at Pierremont Neurology Clinic, or local restaurants and cafes, and families come in through a covered driveway surrounded by nice landscaping. Brookdale Waterview Court sets its pricing to be all-inclusive, but there is an entry fee required. The staff are known for forming real bonds with residents and families, and though every place has its quirks, this one does try to help folks feel comfortable, safe, and as independent as possible as they age.

    About Brookdale

    Brookdale Waterview Court is managed by Brookdale.

    Brookdale Senior Living Inc. (NYSE: BKD) is the largest senior living operator in the United States, managing over 640 communities with capacity for approximately 59,000 residents across 41 states and employing around 36,000 associates. Founded in 1978 and publicly traded since 2005, Brookdale solidified its market leadership through major acquisitions including American Retirement Corporation (2006) and Emeritus Senior Living (2014), making it the only national full-spectrum senior living company. Headquartered in Nashville, Tennessee, Brookdale has topped the American Seniors Housing Association's ASHA 50 list and Argentum's largest providers list for multiple consecutive years.

    The company's comprehensive care continuum includes independent living, assisted living, memory care, skilled nursing, and continuing care retirement communities (CCRCs). Brookdale's signature Clare Bridge program, developed over 30 years ago by dementia-care experts, provides specialized Alzheimer's and dementia care through two distinct levels: Clare Bridge communities for comprehensive memory support and the Clare Bridge Solace program for advanced-stage dementia residents. The program is recognized by the Alzheimer's Association® for incorporating evidence-based Dementia Care Practice Recommendations and features secure environments, enclosed courtyards, Daily Path programming with six structured activities daily, and the InTouch technology platform offering personalized brain-stimulating games and therapeutic content.

    Brookdale's holistic Optimum Life® wellness approach balances six dimensions—Purposeful, Physical, Emotional, Social, Spiritual, and Intellectual—implemented through signature programs including B-Fit (eight exercise class options), Brain Fit (mental fitness workouts), My Life Story (resident storytelling), EngagementPlus (interest-based connections), Growing Together (collaborative learning), and The Ageless Spirit (kindness and gratitude practices). The Embrace Family Partnership provides caregiver education and support for families of memory care residents.

    The company's Brookdale HealthPlus® care coordination model, winner of the 2024 Argentum Best of the Best Award placing it among the top 1% of operators, is a technology-enabled healthcare service featuring dedicated RN Care Managers who proactively manage residents' health, coordinate care transitions, and help prevent avoidable hospitalizations. Communities using HealthPlus report 78% fewer urgent care visits, 36% fewer hospitalizations, and 63% more completed annual wellness visits. The Personal Solutions program delivers hygiene products, medications, and daily necessities directly to residents' doors with discreet packaging and monthly billing convenience.

    Following a strategic divestiture of its home health and hospice operations to HCA Healthcare (completed December 2023), Brookdale now focuses exclusively on senior living operations while maintaining its position as the industry's largest operator, committed to its mission of enriching lives with compassion, respect, excellence, and integrity.

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