West Monroe Guest House Inc

    109 McClendon Church Rd, West Monroe, LA, 71292
    3.5 · 30 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Caring staff, but safety concerns

    I had a mixed, mostly worrying experience. Some therapists and aides were caring, the food and therapy were excellent, and my mom seemed happy during a short stay - but management, staffing and communication are inconsistent. Nights often felt unsafe (nurses' station unattended, aides not trained on lifts, promised equipment not delivered), phone calls went unreturned, and maintenance/security issues (crackling intercom, loud slamming doors, burned-out lights, smelly public restrooms, few wheelchairs/commodes, sign-in lapses) were common. I can't fully trust them with family - proceed with caution.

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    Amenities

    3.47 · 30 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.4
    • Staff

      2.9
    • Meals

      3.0
    • Amenities

      3.5
    • Value

      4.0

    Location

    Map showing location of West Monroe Guest House Inc

    About West Monroe Guest House Inc

    West Monroe Guest House Inc has served the West Monroe community since 1976, offering a wide range of senior living services for people who want a home-like setting with extra care and support. The facility holds up to 182 residents and focuses on safety and comfort, making sure everyone feels secure and looked after, whether they need nursing care, rehabilitation, assisted living, or therapy. Residents can get skilled nursing, physical, occupational, and speech therapy at the onsite rehabilitation center, and there's a Nurse Practitioner who specializes in Geriatric Care to help with more complex health needs.

    The care team, which includes an administrator, social services and admissions staff, and a director of nursing, works to help each resident maintain dignity and confidence. West Monroe Guest House Inc has private rooms with telephones, cable TVs, sitting areas, and climate control, so people feel at home. Meals are both nutritious and therapeutic, matched to special diets, with housekeeping and laundry handled for everyone. There's also a beauty shop, transportation, and a doctor's office for private consultations, so residents and guests have the main comforts they're used to.

    Many planned activities fill the days, with a full activity calendar featuring games, holiday events, musical performances, and regular movie showings at the Rialto Cinema. The Community Center has music, arts and crafts, painting, bingo, and pokeno, and there are exercise classes, volleyball, bowling, and band performances as well, so residents have choices for staying active or relaxing. Family members are welcome to join in, which helps everyone feel connected. West Monroe Guest House Inc is locally owned, aiming to give quality, ethical care and support, and maintains an atmosphere of courtesy and respect for residents, staff, and guests. The facility stands by strong principles to provide safety, concern, and a satisfying living experience for everyone who calls it home.

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