St. André Health Care

    407 Pool St #9716, Biddeford, ME, 04005
    3.3 · 12 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Excellent rehab but poor nursing

    I have mixed feelings. The rehab team (OT/PT/ST) and many caregivers were excellent, compassionate and helped restore independence, giving our family peace of mind. But nursing/CNA care was inconsistent, communication was poor, meals/fluids were missed and supplements delayed - staff shortages and outdated facilities contributed to weight loss, a C. diff infection and a broken-ankle transfer for my mother. Overall: not recommended.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.33 · 12 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.2
    • Staff

      3.6
    • Meals

      1.0
    • Amenities

      2.0
    • Value

      3.3

    Location

    Map showing location of St. André Health Care

    About St. André Health Care

    St. André Health Care in Biddeford, ME, serves seniors with a variety of care levels including independent living, assisted living, skilled nursing, memory care, and hospice, and the place uses special terms for its services, like Gosnell Memorial Hospice House for end-of-life care, and you'll find the staff gives personalized help, whether it's daily living needs, medication, or full medical attention. Folks who need short stays can use respite care, and the center's got programs focused on body and mind wellness, social events, and activities, while for those dealing with memory loss, there's a special set of memory care programs in secure, friendly spaces with brain health exercises and memory activities, aiming to help residents stay independent as long as possible. They also run Board and Care Homes for smaller groups and Continuing Care Retirement Communities for people who want to stay in one place while their needs change, and it's all under a care approach that values family and community support, with spaces set up to help people feel at home and stay connected. The building holds 96 beds and lets residents pick from apartment styles like studios, one-bedroom, two-bedroom, or companion suites, and each room's got room for personal photos and mementos on display for easier navigation if needed, while the larger grounds include landscaped courtyards, walking paths, gardens, outdoor seating, and secure spots to enjoy nature or spend time with neighbors and visitors, plus both indoor and outdoor spaces are built to feel homelike and safe, giving people a sense of routine and comfort as they go about daily life. Amenities cover things like housekeeping, laundry, transport, and a beauty salon, while staff help with dressing, eating, bathing, and other daily tasks as needed, and the programs on offer-physical, mental, social-help people stay engaged. The center's philosophy blends up-to-date healthcare and a warm, patient-centered manner, and the place is CARF accredited, showing it meets certain industry standards. For those wanting to honor loved ones, St. André Health Care works with Robert's Tribute Fund for donations, lets you send flowers or plant memorial trees, and even gives options for online memorials and condolences, a Family Interactive Login for families, a Veteran Memorial Wall, and guidance on grief, funeral planning, and legal matters, so people can handle all those tough moments with a bit of support and guidance. The care here is broad and means folks can move in needing a little help, or a lot, and stay as long as is needed with services changing as health needs change, all with a focus on comfort, dignity, and staying as independent as possible for as long as possible.

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