Overall sentiment across the reviews of Sunrise of Huntington Common is strongly positive, with the dominant themes being high-quality, compassionate care and a welcoming, well-maintained community. Numerous reviewers praised the staff consistently — nurses, administrators, dining and cleaning teams, therapists, and named staff members were described as attentive, kind, and proactive. Several reports highlight exceptional hospice and end-of-life coordination, including loving care for residents and ongoing support for families. Families commonly felt relief and peace of mind knowing their loved ones were monitored closely (including medication oversight) and that staff communicated frequently with progress updates. The facility’s proactive pandemic response and reports of no COVID-19 cases at times further reassured many families.
Facilities and housing options receive frequent praise. Reviewers like the variety of living choices (traditional apartments, cottages with garages, and memory care), ample natural light, roomy layouts in cottages, and well-kept grounds suitable for walking. The community is described as clean with no strange odors; housekeeping is noted as reliable. The campus is pet-friendly and secure, with an outdoor memory-care area that families appreciated. Many reviewers emphasized a warm, family-like atmosphere where staff know residents by name and foster engagement.
Activities and lifestyle offerings are another consistent strength. The community hosts a wide array of programs — arts and crafts, painting, embroidery, music, plant care, and frequent events and projects — and many family members value this activity-rich environment. Some reviewers said activities are well geared toward involvement and that the community provides an active social life. In addition, practical services such as laundry, hair care, transportation, and short-term/month-to-month stays (helpful for transition periods) were viewed positively by multiple families. The onboarding process, including virtual tours, was described as flexible and informative by several reviewers.
Dining and food quality are more mixed and represent a recurring area of concern. While many reviewers complimented the dining experience — multiple meal options, soup/salad/three entree choices, dessert options, and overall good restaurant-style service — a substantial number of reviews reported inconsistent meal quality. Complaints include bland or poorly flavored food, meals served cold, and occasional halting of dining services during staffing shortages. These inconsistencies have led to frustration among some residents and families and are cited as an area needing attention.
Staffing and operational issues appear in a minority but important set of reviews. Several reviewers mentioned staffing shortages causing slow service, temporary suspension of dining, or reduced availability of certain amenities while monthly fees continued to be charged. Transportation also surfaced as a specific logistical problem for some — for example, an advertised church shuttle that proved too small and often full. Some reviewers also described parts of the facility and common-area furniture as dated and noted narrow hallways that can be hard to navigate. A few families felt the rental model or the lack of buy-in caused hesitation, and one review noted the community may not offer long-term care options suitable for every situation.
In sum, Sunrise of Huntington Common is repeatedly characterized as a caring, clean, and activity-rich senior community with strong clinical and hospice coordination, many housing options, and a warm culture. The facility earns high marks for staff quality, communication, and resident engagement. The most significant and recurring caveats involve cost (many find it expensive), intermittent staffing-related service shortfalls (primarily affecting dining and some amenities), and occasional limitations in transportation and building updates. Families considering Huntington Common should weigh the strong caregiving and community environment against these operational and dining considerations and, if possible, ask about recent staffing stability, dining practices, transportation capacity, and any capital improvements planned for common areas and hallways.
