Heartwood Cottage offers several care programs, like the Adult Day Services Program and Assisted Living Program, alongside options called Achievement House, Apple Ridge, and Friendship Cove. The community is a Level I Residential Care Facility and provides other levels of care, including Level III and IV, so older adults can choose what fits them best. The rooms are either private, semi-private, or one-bedroom layouts, which means some folks share but others have their own space, and they come furnished with basics like a telephone if needed. There's help with daily tasks-bathing, dressing, transfers, and making sure medicines are taken right. Meals are made on site, and special diets such as for diabetes or allergies are taken care of. There's emergency alert systems, regular healthcare staffing, and round-the-clock supervision, so residents can feel safe and supported day and night.
Heartwood Cottage includes memory care for those with Alzheimer's and dementia, offering a secure environment and specialized activities meant for memory support, so residents with higher needs get close attention and the steady structure they depend on. Families sometimes use respite care here when primary caregivers need a break. The community atmosphere is small and homelike, making it feel less like an institution and more like a regular house, with garden areas, walking paths, and a clubhouse serving as a dining room and social spot for movie nights or other scheduled activities. The community provides transportation for medical appointments, and the staff also help coordinate moves in so things go smooth. Housekeeping, laundry, and linen services are all included, and the facility works to maintain privacy and dignity for everyone who lives there. There's also coordination with doctors and healthcare providers for medical needs, plus opportunities for residents to stay active with social activities and peer companionship.
The mission at Heartwood Cottage focuses on compassionate care, making daily life as comfortable and safe as possible, and helping older adults maintain their independence with personalized support. The staff offer support around the clock for those with complex health or memory needs, including skilled nursing, rehabilitation, wound care, and daily essentials like meal service and housekeeping. The setting aims to provide a sense of belonging and peace of mind as needs change over time.