Ardent Living Memory Care

    821 Nottingham Rd, Baltimore, MD, 21229
    4.5 · 4 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    4.0

    Helpful safe home-like limited care

    I'm impressed - staff are helpful, safety-focused and knowledgeable, the CEO clearly cares, and the home-like setting with home-cooked meals, money-saving options and solid COVID precautions gave me confidence after a thorough walk-through. It's best for fairly self-sufficient residents: there was only one older caregiver who had trouble moving my dad, diapers weren't changed promptly, and staff didn't always go the extra mile. Overall I would recommend it if heavy hands-on care isn't needed.

    Pricing

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    Amenities

    4.50 · 4 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.3
    • Staff

      4.0
    • Meals

      4.0
    • Amenities

      4.5
    • Value

      5.0

    Pros

    • safety-focused staff
    • knowledgeable staff
    • attentive caregivers
    • helpful personnel
    • feedback-driven approach
    • confidence in level of care
    • strong COVID-19 safety measures
    • caring and involved CEO/management
    • money-saving/affordable options
    • home-like setting
    • home-cooked meals
    • thorough initial walkthroughs
    • highly recommended by some reviewers

    Cons

    • not suitable for residents who need a lot of hands-on help
    • insufficient staffing levels (only one caretaker at times)
    • caregiver physical limitations (older staff unable to move residents)
    • infrequent diaper/continence care
    • staff unwillingness to go the extra mile
    • COVID-19 complicates search and access

    Summary review

    Overall sentiment across these reviews is mixed but leans toward cautious approval: reviewers consistently highlight a strong emphasis on safety, knowledgeable and attentive staff, and a home-like environment led by a highly engaged CEO. Many reviewers report feeling confident that residents would be well cared for based on thorough walk-throughs and positive interactions. Management appears proactive and caring, with some reviewers specifically praising the CEO for personally caring about residents and families and for offering money-saving options. The facility’s home setting and home-cooked meals are repeatedly noted as important positive differentiators that contribute to a comfortable atmosphere.

    Care quality is portrayed in two distinct ways. On the positive side, reviewers describe staff as safety-focused, helpful, and responsive to feedback, which fosters confidence in clinical and day-to-day care practices. COVID-19 safety measures are singled out as a positive indicator that the facility takes infection control seriously. However, a significant counterpoint appears around the facility's suitability for residents with higher physical care needs. Multiple reviews emphasize that Ardent Living Memory Care operates in a largely self-sufficient model that may not meet the needs of individuals who require frequent, intensive hands-on assistance. Specific care concerns include insufficient staffing at times (examples include only one caretaker on duty), caregivers who are physically unable to move residents, and reports of diapers not being changed often. These issues raise red flags about personal care consistency for residents with substantial mobility or continence needs.

    Staffing and responsiveness are another area with mixed feedback. When staff are present and engaged, reviewers describe them as attentive and willing to incorporate feedback, which contributes to a perception of competent, safety-minded care. Yet several comments point to limits in staff willingness to "go the extra mile," suggesting variability in caregiver engagement or capacity. The mention of only one caretaker and physical limitations of some caregivers suggests capacity and training gaps that could impact care quality during busy periods or when residents need transfers and frequent personal care.

    Facilities and amenities are generally framed positively insofar as the environment is home-like and offers home-cooked meals, which reviewers value. The thoroughness of initial tours and walkthroughs also contributes to positive first impressions and to some reviewers feeling secure about placement decisions. Management is a strong positive theme: reviewers mention a hands-on, caring CEO who communicates with families and offers financial flexibility. This leadership impression may mitigate some concerns for families who prioritize personal attention and transparent communication.

    COVID-19 appears as a double-edged theme: on one hand, the facility is credited with robust COVID-19 safety practices, which reassures families; on the other hand, the pandemic has complicated prospective families’ ability to search and evaluate the community, described as "COVID-19-related search challenges." These external constraints may affect the consistency of information available to families and their ability to validate care concerns in person.

    In summary, Ardent Living Memory Care receives praise for its safety orientation, knowledgeable and attentive staff, home-like setting, and engaged management. These strengths make it attractive for residents who are relatively self-sufficient and benefit from a small, home-style memory care environment. However, there are clear and repeated concerns about staffing levels and the facility’s capacity to meet the needs of residents who require frequent, intensive hands-on care—issues that include limited caregiver availability, physical limitations of some staff, and lapses in basic personal care such as timely diaper changes. Prospective families should weigh the facility’s home-like qualities and strong leadership against these practical caregiving limitations and should verify staffing patterns and care routines during their own visits, especially if their loved one has significant mobility or continence needs.

    Location

    Map showing location of Ardent Living Memory Care

    About Ardent Living Memory Care

    Ardent Living Memory Care sits about 2.2 miles outside Woodlawn in Catonsville, Maryland, and is a small community with just 7 beds, so you'll find folks get to know each other well and the staff keep a close eye on everyone, which can help when memory issues are a concern. The staff includes a delegating nurse, an assisted living manager trained in dementia care, medtechs, caregivers, and an activity coordinator, all around the clock. The place offers both memory care for those living with dementia or Alzheimer's and assisted living up to Level 3, taking care of daily needs like bathing, dressing, medication management, and help with getting around, plus incontinence and diabetes care, which is a real relief for families who want support.

    They've got all sorts of room options-studio apartments, single rooms, and two-bedroom assisted living set-ups, plus private and semi-private accommodations, most with walk-in showers for easier access and safety, and the place uses wood floors and bright colors to feel someone's at home. Amenities include an ice cream parlor, courtyard, gardens, outdoor pool, a library, and a fitness space, and you'll find all-day meal service with allergy-sensitive and diabetic menus, served in a cozy dining area. The "My Caring Plan" scoring system looks out for each person's specific care needs, and care plans get adjusted for those with memory issues, so no one falls through the cracks.

    Residents can take part in movie nights, arts and crafts, fitness programs, games like cards, discussion groups, and offsite activities, and an activity coordinator makes sure everyone has something to do. There's a garden, walking paths, and community gathering rooms, and you'll often see folks gathering for board games or chatting over ice cream. Basic chores like laundry, dry cleaning, housekeeping, and linens are handled for you, and home-cooked meals cater to special diets. There are enough safety features-emergency alert systems, handicap accessibility, sprinkler systems-and staff pick up prescriptions and folks to doctor visits, while transportation and move-in help are available when needed.

    The place gets a lot of praise for its warm, family-like atmosphere, all-inclusive pricing, and high staff-to-resident ratio. Residents can even keep some pets. There's all-hours security, phone and internet access in rooms, scheduled tours for families, and state licensing under number 30AL3804-A. Ardent Living Memory Care may be small, but it keeps things simple, keeps folks busy and comfortable, and offers practical, thoughtful support for seniors who need a safe place to call home.

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