Autumn Lake Healthcare at Arlington West

    3939 Penhurst Ave, Baltimore, MD 21215
    • Assisted Living
    • Memory Care
    • Skilled Nursing

    Request a Tour

    Date of Tour
    Time Window
    Tour Type

    You selected in-person tour on in the

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.39·(122)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.6
    • Staff

      4.1
    • Meals

      1.7
    • Amenities

      3.8
    • Value

      5.0

    Pros

    • Clean, well-maintained interior and exterior
    • Friendly, welcoming front-desk staff
    • Strong rehabilitation and physical therapy program
    • Knowledgeable and professional clinical staff
    • Proactive family communication and regular updates
    • Engaging activities and social programming
    • Convenient location and ample visitor parking
    • Timely issue resolution by certain staff members
    • Meals that can be tailored to dietary needs
    • Comfortable common areas and welcoming atmosphere

    Cons

    • Inconsistent staffing levels and responsiveness
    • Gaps in medication-administration controls
    • Inconsistent adherence to therapeutic diets
    • Variable housekeeping and sanitation practices
    • Inconsistent bathing and incontinence-care schedules
    • Weak complaint escalation and management follow-up
    • Safety oversight gaps for fall-risk monitoring
    • Laundry and personal-item handling inconsistencies
    • Language and communication barriers on some shifts
    • Irregular meal temperature and food-service continuity

    Summary of reviews

    Autumn Lake Healthcare at Arlington West elicits strongly polarized impressions. Many families and patients praise the facility’s physical environment — describing a clean, well-kept building with comfortable common areas, easy visitor parking, and a welcoming reception staff. The rehabilitation program and therapy team receive repeated positive mention for producing measurable progress, and several reviewers highlight knowledgeable, professional clinicians and specific staff members who provided attentive care and effective family communication.

    At the same time, a distinct pattern of operational inconsistency emerges across reviews. Staffing levels and responsiveness are frequently cited as uneven, with delays in responding to call bells, late medication administration, and variable attention across shifts. Several comments point to concerns about medication-administration processes and oxygen/medication checks; these are described as systemic weaknesses rather than isolated complaints. Families also report inconsistent adherence to prescribed therapeutic diets and diabetes monitoring, and some describe food-temperature and meal-service continuity problems.

    Housekeeping and personal-care practices show a mixed picture. Many reviewers note clean common areas and well-maintained rooms, but others describe sanitation concerns, odor issues in parts of the facility, irregular laundering and misplacement of personal clothing, and inconsistent bathing schedules. These issues are linked by reviewers to perceived gaps in routine care processes and shift-to-shift variability in practice.

    Management and communication likewise vary by case. Several reviewers commend timely updates, proactive outreach, and constructive problem resolution from certain social-work and administrative staff; others say complaints were not adequately addressed and that escalation channels were ineffective. Language and communication barriers are mentioned as contributing factors to misunderstandings on some shifts. Activities and social programming are a clear strength for many residents, who report meaningful engagement and events they look forward to.

    Overall, the facility demonstrates important strengths in rehabilitation, family communication (when present), and a generally pleasant physical environment. However, the recurring themes of inconsistent staffing, clinical-process gaps (particularly medication and diet management), variable housekeeping and personal-care practices, and uneven management follow-up are salient. Prospective residents and families should weigh the strong positives against the operational variability, ask specific questions about medication and diet protocols, bathing and laundry procedures, and inquire about staffing patterns for the intended unit and shifts before making a placement decision.

    Reviews written on Mirador

    We have no reviews to show about Autumn Lake Healthcare at Arlington West.

    Help other families by writing a review about your experience with this community.

    Medicare Ratings

    2·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Cited by CMS for abuse, or potential for abuse, on its most recent survey cycle.

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Autumn Lake Healthcare at Arlington West is located at 3939 Penhurst Ave, Baltimore, MD, 21215.

    About Autumn Lake Healthcare at Arlington West

    Autumn Lake Healthcare at Arlington West sits at 3939 Penhurst Ave in Lochearn, Baltimore, Maryland, right in a quiet neighborhood with lots of trees, and you'll notice it offers both short-term rehab and long-term nursing care for seniors and others who need support, so folks moving in might see private rooms and newly renovated spaces in the subacute wing, which has its own bathrooms and an exclusive dining area, plus there's a therapy gym where therapy is available seven days a week and staff say they use proven techniques to help people get stronger and recover from things like surgeries or illnesses, and you'll also find an energetic atmosphere with lots of daily activities, indoor and outdoor social space, and a general focus on health and wellness for everyone living there.

    The place holds 82 certified beds and reports an average of 3.84 nurse hours per resident every day, which means nurses and aides are active on the floors; it features both skilled nursing and a team of doctors, nurses, and therapists that handle care for all sorts of complex medical conditions, and they've got special advanced programs for folks who require even more complicated care, while long-term residents benefit from a warm, inviting setting where the staff-said to be a "multidisciplinary team"-aim to help people feel at home while addressing medical needs round-the-clock, and there are engaging activities, caregiving resources, and living arrangements meant to feel spacious and comfortable.

    The Autumn Lake Healthcare network, which manages this site and facilities in several states like Connecticut, New Jersey, Wisconsin, and West Virginia, covers a variety of locations and focuses on both nursing and rehab care, with this place operating as an independent, for-profit limited liability company that accepts Medicare, Medicaid, private insurance, and private pay, so it serves both short-term rehab stays and longer-term residents according to whatever's needed for the individual, including personalized recovery plans, sub-acute rehabilitation, and consistent medical supervision overseen by in-house, board-certified specialists.

    Inspection records show this facility is not without problems, because in recent years there's been 44 total deficiencies marked during inspections-including five directly related to infection control-and there were delays between inspection visits, with the most recent checkup happening more than two years ago, so family members always want to weigh that information along with the care options on offer, since the facility is regulated under Medicare and Medicaid and must follow those specific standards, yet there have been some documented lapses all the same.

    Amenities listed include all the dining and social activity basics you'd expect, and the building itself gives off a state-of-the-art vibe due to its renovations and setting, yet at the same time, it's not immune to the typical concerns you find in senior care, and online reviews show an average rating of about 3.4 out of 16 reviews, so experiences seem mixed just like many other places. Autumn Lake Healthcare at Arlington West stands as the official skilled nursing facility partner of the Baltimore Ravens and holds a license under Arlington West Care Center, which goes along with their branding, but on the ground, you'll mostly notice the daily rhythm of staff offering skilled care, rehabilitation sessions, group activities, and support for both new admissions and long-time residents, all bundled under a routine that emphasizes recovery, comfort, and access to medical help at any hour.

    People often ask...

    Autumn Lake Healthcare at Arlington West offers assisted living, memory care, and skilled nursing.

    There are 13 photos of Autumn Lake Healthcare at Arlington West on Mirador.

    The full address for this community is 3939 Penhurst Ave, Baltimore, MD 21215.

    No, Autumn Lake Healthcare at Arlington West does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Autumn Lake Healthcare at Arlington West. The information above has not been verified or approved by the owner or operator. For exact information, please contact Autumn Lake Healthcare at Arlington West directly. There is no cost for this service. We are compensated by the community you select.

    Are you an owner or operator of Autumn Lake Healthcare at Arlington West?

    Claim this listing to receive messages from prospective customers and manage your community page.

    Nearby Communities

    Assisted Living in Nearby Cities

    1. 601 facilities$4,393/mo
    2. 498 facilities$4,380/mo
    3. 480 facilities$4,408/mo
    4. 438 facilities$4,456/mo
    5. 493 facilities$4,448/mo
    6. 416 facilities$4,328/mo
    7. 478 facilities$4,449/mo
    8. 510 facilities$4,516/mo
    9. 548 facilities$4,462/mo
    10. 255 facilities$4,483/mo
    11. 364 facilities$4,596/mo
    12. 284 facilities$4,476/mo
    © 2026 Mirador Living