Carroll Park Healthcare in Baltimore, Maryland, sits at 3330 Wilkens Ave, right in the Saint Agnes neighborhood, and offers several kinds of care like Independent Living, Assisted Living, Memory Care, Home Care, and All Care Options, which is kind of a unique way they group services together, and you'll also find more healthcare-related services like Adult Day Services, Long-Term Care and Skilled Nursing, Medicare-Certified Home Health Care, Hospice, Dialysis, Ventilator Care, and Orthopedic Rehabilitation, so it does a bit of everything across its 140 certified beds, though the average daily number of residents is around 81. The building's got amenities shaped to fit the needs of the people living there, with accommodations that try to keep folks safe and comfortable, and it leans on experienced healthcare professionals who use some up-to-date technology for things like state-of-the-art therapy and care management, and there's a focus on treating people with dignity while trying to build good relationships with residents and their families. Carroll Park Healthcare's got some programs and resources with unique names, such as the Medicare Prescription Payment Plan (M3P) and the Medication Therapy Management Program (MTMP), and they offer services with Alterwood Advantage Select (HMO) and Alterwood Advantage Dual Secure (HMO D-SNP). The place accepts Medicaid and Medicare, and there's an online portal for members and providers, plus resources for things like member rights, pharmacy benefits, and ways to improve care. Management falls under Jake Lighten, who's been in charge since August 2023, with Jake Lighten and Jack Paneth each having a 50% indirect ownership, and it's owned directly by Gwynnfalls Md Holdco LLC.
You'll find a broad mix of care options, and while that sounds good, it's also important to mention that Carroll Park Healthcare is on the government's Special Focus Facility list because of a history of serious quality problems, including 126 total deficiencies over recent inspections, three related to infection control, and past issues involving safety, administration, and resident rights, plus it's been reported for things like not keeping areas safe from accidents, not using resources right, and not always handling transfers and discharges as well as it should. The nurse turnover rate is 58%, noticeably higher than the Maryland average of 41.5%, and staffing is a bit low, with 3.41 nurse hours per resident per day compared to the state average of 3.9, which can make a difference in the kind of care people receive or how quickly needs get met. Pricing for long-term care and skilled nursing isn't currently shared, and costs usually depend on what level of care or room type someone needs. Even with all the issues, Carroll Park Healthcare says its mission is to create a caring, supportive setting where everyone feels respected, and they do try to focus on quality of life and care, with oversight for accidents, infection, and resident rights, but families might want to look closely at inspection reports and talk directly to staff if they're considering this place.
