Heritage at Augsburg

    6825 Campfield Rd, Baltimore, MD 21207
    • Independent Living
    • Assisted Living
    • Skilled Nursing

    Grateful for excellent rehab care

    I stayed here for rehab and was very satisfied - friendly, professional administration and management; clean, well-maintained, warm atmosphere; and a truly caring, coordinated team with excellent PT/OT, nursing, and social work. Strong activities, good meals, convenient wooded location, and attentive leadership rounded out my stay; I'm grateful for the care and would recommend this community.

    Current/former resident
    Jul 2026

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.69·(51)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.6
    • Staff

      3.9
    • Meals

      2.3
    • Amenities

      3.6
    • Value

      2.8

    Pros

    • Small, community-focused setting
    • Friendly, courteous professional staff
    • Clean, well-maintained rooms and common areas
    • Variety of apartment options including studios and two-bedroom layouts
    • On-site rehabilitation and physical therapy services
    • Regular therapy sessions and doctor-referral coordination
    • Robust activities program (yoga, bingo, karaoke, arts & crafts)
    • Amenities such as beauty salon, exercise/weight room, auditorium and theater
    • Pleasant natural grounds and outdoor spaces
    • Transportation to medical appointments
    • Easy parking and convenient location
    • Meal-plan dining option available

    Cons

    • Management instability and leadership turnover
    • Staffing shortages and high staff turnover
    • Pest-control concerns in some areas
    • Sanitation and maintenance lapses in common areas
    • Financial and administrative transparency concerns
    • Inconsistent customer-service responsiveness
    • Limited privacy in certain room configurations
    • Accessibility shortcomings at primary entrance
    • High buy-in fees and elevated ongoing costs

    Summary of reviews

    Heritage at Augsburg presents as a smaller, community-oriented senior living option with a number of facility strengths alongside some notable operational concerns. Reviewers commonly cited a welcoming, courteous staff and clean, well-kept living spaces. Unit choices include studio and two-bedroom layouts, some with French doors and patios, and the grounds are described as pleasant and park-like. On-site clinical services include rehabilitation and regular physical-therapy sessions, plus coordination for doctor appointments, which many families viewed as a positive aspect of care.

    Activity and amenities appear robust: the community offers exercise and yoga classes, arts and crafts, bingo, karaoke, a beauty salon, weight room, auditorium/theater space and organized transportation to medical appointments. Dining is available via a meal plan option and the social calendar and recreational programming were described as active and varied, supporting social engagement and fitness. Several reviewers praised helpful admissions staff and an informative tour experience.

    Operational and management issues emerged repeatedly. There are reports of recent ownership and leadership change with interim directors, which reviewers linked to inconsistent management decisions and turnover. Staffing levels and staff turnover were raised as concerns affecting continuity of care and responsiveness. Reviewers also described pest-control concerns and maintenance or sanitation lapses in some common areas, alongside examples of administrative and financial management issues that led to questions about transparency and follow-through. Customer-service responsiveness was uneven in some accounts.

    Facility-layout and access limitations were also noted. Some apartment units were described as small and certain room configurations were perceived as offering limited privacy. The main entrance and approach have accessibility shortcomings that may be important for mobility-impaired visitors and residents. Cost is another important consideration: reviewers mentioned a substantial buy-in fee and ongoing monthly charges, as well as additional costs for some services.

    For prospective residents and families: the community offers strong programming, rehabilitation services, and a pleasant campus environment, but it would be prudent to confirm current management stability, staffing levels, pest-control and maintenance protocols, privacy arrangements in specific apartments, accessibility modifications, and a transparent itemization of fees before committing. An in-person tour that inspects unit sizes, accessibility features, dining areas, and common spaces — and direct conversations about staffing ratios, maintenance response times, and contractual financial terms — will help determine whether this community meets your priorities.

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    Location

    Map showing location of Heritage at Augsburg

    Heritage at Augsburg is located at 6825 Campfield Rd, Baltimore, MD, 21207.

    About Heritage at Augsburg

    Heritage at Augsburg sits on a big 52-acre campus in a quiet residential Baltimore neighborhood, and it tries to reflect that calm feeling with classic and modern buildings surrounded by trees and gardens, which you notice right away when you drive in, and there's always light coming in through the windows, making rooms feel open and welcoming, plus there's plenty of storage and choices on floor plans if someone likes a certain view, especially out over the wooded section. The community serves adults 62 and older with room for people who want to live on their own, need some help day-to-day, or require skilled nursing care around the clock, and there are also services for people with memory loss, like Alzheimer's disease, as well as short-term rehabilitation, making it possible to find care for many needs all in one place.

    You'll find a strong focus on resident support, which comes out in the way the team, led by Executive Director Candy Smith-Kimani who's worked in senior living for many years, sets up daily routines, personal care, and activities to help everyone feel connected, and besides having independent living, assisted living, memory care, and skilled nursing, Augsburg allows for adult day services, home care, home health care, and even hospice care if that's needed. It's an active place but also safe, with emergency alert systems, 24-hour security, night patrols, controlled building access, and a front doorman-plus the Maryland Department of Aging looks after operations.

    Each resident gets to pick from a range of roomy apartments with private bathrooms, kitchenettes, cable TV, telephones, air conditioning, and internet, and there's building-wide wireless service if someone likes to move around. Residents can bring a cat, but not bigger dogs, and Augsburg allows small pets so long as they don't disturb others. The Lutheran faith guides some services, and the campus includes community rooms, a business center, fitness center, game room, deck, barbecue area, gardens, gazebos, picnic areas, lawns, and outdoor walking trails that let people enjoy being outside or sitting with friends in nice weather.

    Dining gets special attention, with chef-prepared meals served restaurant-style, snacks available all day, and staff ready to handle allergies or diabetes diets, and laundry, cleaning, move-in coordination, and family support round out the practical side. There's a movie theater for regular film nights, an arts and music room, a library, lounges, a wellness center, and scheduled daily activities, so there's usually something going on if someone wants to join in. Residents can use the elevator, parking, and transportation for errands or appointments, and the whole place stays accessible, including for people with wheelchairs or mobility needs.

    Augsburg's care programs cover everything from active adult living, independent living, assisted living, and memory care, to more intensive long-term and skilled nursing support-each with its own specialized team, and people receive rehab therapies if they're recovering from illness or injury, whether for short-term recovery or longer-term help. All the buildings try to maintain a warm design and offer a worry-free, maintenance-free setting, which can make the place feel more like home and less like an institution, and if you walk by the game room or the garden gazebo, you'll see people spending time together or just relaxing, which matches the community's promise to promote personal growth and social connection. The website, www.augsburgseniorliving.org, shares more about what a day there looks like, and tours are available for a closer look at daily routines, dining, and all the choices for rooms and care.

    People often ask...

    Heritage at Augsburg offers independent living, assisted living, and skilled nursing.

    There are 44 photos of Heritage at Augsburg on Mirador.

    The full address for this community is 6825 Campfield Rd, Baltimore, MD 21207.

    No, Heritage at Augsburg does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Heritage at Augsburg. The information above has not been verified or approved by the owner or operator. For exact information, please contact Heritage at Augsburg directly. There is no cost for this service. We are compensated by the community you select.

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