Laurelwood Healthcare Center

    100 Laurel Dr, Elkton, MD, 21921
    2.0 · 61 reviews
    • Assisted living
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Unresponsive staff, neglect, dirty, unsafe

    I had a horrendous stay. Staff were mostly unresponsive, rude, and poor communicators - phones unanswered, visits denied, and management avoided accountability. My loved one received little to no medical care (missed meds, no doctor contact, no finger-sticks), was left in soiled bedding and waste, and the room and meals were dirty and inedible. Personal items were rummaged through or went missing, quarantine and roommate mixups felt unsafe, and billing/administrative issues were mishandled. A few CNAs and aides tried their best, but overall I would not recommend this facility and have reported concerns to the Maryland Ombudsman.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    1.95 · 61 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.8
    • Staff

      2.1
    • Meals

      1.3
    • Amenities

      1.5
    • Value

      1.0

    Location

    Map showing location of Laurelwood Healthcare Center

    About Laurelwood Healthcare Center

    Laurelwood Healthcare Center sits at 100 Laurel Dr in Elkton, Maryland, and has 110 certified beds with an average of about 89 residents living there each day, and ever since Health Care Facility Management, LLC started managing it back in March 2016, the building's remained fully wheelchair accessible with parking and entrances that are easy to use for everyone, and there's no age limit on residents either. The place's owned by Omg Re Leasing Co, LLC, and it's long had an affiliation with Communicare Health, which means the programs and benefits you see-like Alterwood Advantage plans, Dual Secure, and the Medication Therapy Management Program-come with a member portal for people who want to look up their pharmacy benefits or find doctors and pharmacy resources.

    The nurse turnover rate runs about 41%, a fraction under the state's average, with nurse hours at roughly 3.53 per resident each day, which trails below the 3.9 state average, and inspections have documented a total of 90 deficiencies, including some in infection control and more serious areas, like timely reporting of suspected abuse, honoring resident dignity, and supervision to keep accident hazards down, so those are real things the staff need to keep working on. The focus at Laurelwood's still on creating a safe and supportive environment, and the staff say they involve both the resident and family in all the care planning so services stay personal and people's wishes get factored in.

    Laurelwood Healthcare Center offers skilled nursing care, long-term care, and short-term rehab services for recovery, so you'll find physical therapy, occupational therapy, speech therapy, and wound care, along with palliative, hospice, and general medical specialties available, and there's a strong effort for cultural competency training for staff as well. The center uses ADA standards for accessibility. Social activities pop up too, with things like game nights, live music, and even holiday parties such as a Mother's Day brunch to help everyone feel connected.

    The hours run from 9 a.m. to 4 p.m. on weekdays, so everything from health wellness resources, help with Medicare basics, and emotional support gets worked into the daily routine as needed, and Communicare Health's website at www.communicarehealth.com lets people access details on doctors, medications, and member rights in a straightforward way. The facility continues to say they're committed to building relationships with residents and families, even though they've had some difficult inspection findings, so people using the center might want to stay up on how care improvements go and talk with staff about any concerns.

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