Tiber Hudson

    3120 Burgess Ml Wy, Ellicott City, MD, 21043
    4.0 · 27 reviews
    • Independent living
    • Assisted living
    AnonymousCurrent/former resident
    2.0

    Great staff, avoid management, unsafe

    I like the clean, quiet, well-kept building, friendly neighbors, caring staff, wheelchair-accessible apartments and the large activity room. But management (Humphrey Management) is closed-off and unhelpful - poor communication, missed/incorrect appointments, closed leasing office, and no wellness checks after a resident death. I'm also concerned about maintenance and safety: sealed windows, ongoing construction, parking/theft risk and drug activity nearby. Units are small and value feels poor; great staff and community, but avoid the management.

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    Amenities

    3.96 · 27 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.0
    • Staff

      3.0
    • Meals

      1.0
    • Amenities

      2.6
    • Value

      1.0

    Pros

    • Friendly, helpful and responsive staff
    • Clean and well-kept facility
    • Quiet, safe-feeling environment (reported by several reviewers)
    • Spacious community/activity room with large TV
    • Wheelchair-accessible bathroom
    • Apartments of about 575 sq ft
    • U-shaped kitchen and large living room in units
    • Staff that have provided food and other necessities
    • Some residents and visitors report excellent, outstanding people
    • Near a recreation center and in a nice neighborhood
    • Well-built and well-maintained by some owners
    • High occupancy / high demand (facility popular)
    • Loved ones reported enjoying living there
    • Nice retirement-home feel for many residents
    • Friendly, attentive notifications about openings

    Cons

    • Terrible or closed-door management / unhelpful community manager
    • Building disrepair reported by some reviewers
    • Windows with film that won't open
    • Parking problems and perceived car-theft risk
    • Drug activity reported outside the building
    • Serious safety concern: resident death left unaddressed for days
    • Lack of wellness checks for residents
    • Poor value for money reported
    • Targeting of low-income seniors mentioned
    • Miscommunication and inaccurate appointment confirmations
    • Closed or inaccessible leasing office and no apology
    • Long drives and wasted time for prospective residents
    • Small facility and extremely small rooms reported
    • Facility not bright or cheerful in some units
    • Young manager perceived as inexperienced / staff not proactive
    • No meals provided
    • Few activities despite a large activity room
    • Major construction around the building
    • Nosey/resident-to-resident privacy concerns
    • Recommendation to avoid Humphrey Management (per one review)

    Summary review

    Overall impression: The reviews for Tiber Hudson are strongly mixed, with two clear strands of experience. Many reviewers praise the staff, cleanliness, communal spaces, and certain apartment layouts, while a significant subset report serious operational, safety, and management problems. In short: the people and some physical features get high marks from multiple visitors and residents, but management, safety oversight, communication, and unit size/condition are frequent sources of concern.

    Staff and care quality: Several reviewers emphasize that staff are friendly, helpful, and in some cases went “out of their way” to provide food, notify people about openings, and meet resident needs. Multiple comments describe “outstanding people,” responsive notifications, and loved ones who “enjoy” living there. Conversely, other reviewers report staff or management being unhelpful, not proactive, or inaccessible — most centrally a “closed-door” community manager and a young/inexperienced manager. There are specific and serious allegations about lack of wellness checks (including a report of a resident death that went unaddressed for days), which point to lapses in basic resident oversight and raise concerns about clinical or onsite safety practices.

    Facilities and apartments: The community offers some appealing physical features: many units are described as roughly 575 sq ft with a U-shaped kitchen, a big living room, and wheelchair-accessible bathrooms. The facility includes a large community/activity room with a big TV; several reviewers called the building “clean,” “well-kept,” and “well-built.” However, these positives are balanced by complaints that some rooms are “extremely small,” not bright or cheerful, and that the building shows signs of disrepair in places. Other physical concerns include windows that have film applied and do not open, and ongoing major construction around the property that may impact quality of life. The mixed reports suggest variability between units and that maintenance quality may depend on who is currently managing the property.

    Safety and neighborhood concerns: Safety is a recurring theme with conflicting impressions. Some reviewers call the place “safe” and “quiet,” while others raise serious safety warnings: drug activity outside the building, parking issues and risk of car theft, and a grave report of a resident death not being addressed in a timely manner. These latter items suggest that prospective residents should investigate security measures, parking arrangements, neighborhood crime statistics, and the facility’s emergency/wellness check protocols before committing.

    Management, communication, and operations: Management and communications are among the most frequently cited problems. Complaints include a closed leasing office, miscommunications and inaccurate appointment confirmations, no apology when problems occur, and specific advice from at least one reviewer to “avoid Humphrey Management.” These operational failures led to wasted time and frustration for prospective residents. At the same time, some reviewers reported that the facility staff communicated openings promptly and were accommodating—again indicating inconsistent experiences that likely depend on specific personnel or shifts in management practices.

    Dining and activities: The facility appears limited in structured services: reviewers specifically noted “no meals” and “few activities” despite references to a large activity room. Some find the activity spaces attractive and note a “huge activity room,” but others indicate it is underutilized. If communal programming and dining are priorities, prospective residents should ask detailed questions about scheduled activities, availability of meals or meal services, and how frequently events actually occur.

    Value, resident mix, and reputation: Reviewers differ in their assessment of value. Some find the community desirable and report full occupancy and high demand, suggesting a positive reputation among certain demographics. Others feel the community targets low-income seniors and offers poor value for the money, which may reflect differences in expectations or variability in unit condition and management responsiveness. Social dynamics are also mixed: some say neighbors are like family, while others call residents “nosey,” pointing to a tightly knit but potentially intrusive social environment.

    What this means for prospective residents: The pattern suggests Tiber Hudson can offer a comfortable, clean, and friendly environment with well-designed small units and good communal spaces when staff and ownership are engaged. However, there are repeated and serious flags about management responsiveness, safety oversight, maintenance, and communication. These issues appear significant enough that any prospective resident or family should perform careful, specific due diligence: tour multiple unit types at different times of day, ask about incident response and wellness check protocols, request recent maintenance records, verify parking/security measures, confirm who manages the property and read recent management reviews (including mentions of Humphrey Management), and clarify dining and activity offerings in writing.

    Bottom line: Tiber Hudson presents a split profile — positive on staff and communal facilities according to many reviewers, but with substantial and potentially serious negatives around management, safety oversight, communications, and inconsistent maintenance. The experience may vary greatly depending on timing, specific staff on duty, unit chosen, and what management team is in place. Anyone considering the community should validate the specific concerns listed above and weigh the trade-offs carefully before making a decision.

    Location

    Map showing location of Tiber Hudson

    About Tiber Hudson

    Tiber Hudson provides several types of senior care in the Ellicott City area, so folks get choices that fit changing needs, and you'll find independent living, assisted living, memory care, skilled nursing, and even continuing care retirement options, which gives peace of mind if health needs grow over time. The community has programs with names like "StrfF" and "StdCF," and you even see features called "Rotate 90" and "Tabs" in how the place is set up, which makes things easier for people who use wheelchairs or need help moving around, especially since wheelchair-friendly parking and entrances are right there. Seniors living at Tiber Hudson can get help with daily activities-like bathing and dressing-plus medication management, meals prepared every day, and support for personal needs, all while having chances for privacy or joining in social things together. For residents with dementia or Alzheimer's, Tiber Hudson offers 24-hour support, special memory care programs, and activities meant to help with memory and comfort, and terms like "PageLabels" or "StructTreeRoot" show up in descriptions of their dedicated services and plans. There's a supportive caregiver community forum linked to their American Caregiver Relief Network ties, so family and caregivers get a little extra relief, and Tiber Hudson even offers respite care for short stays if a caregiver needs a break. Prices usually fall between $2,854 and $7,500 a month depending on the specific care needed, and the facility is licensed for both independent and assisted living, which lets people age in place without having to leave familiar surroundings.

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