Pleasant View Healthcare Center sits over in Mount Airy, Maryland, and offers many kinds of care for seniors and others who need help. They've got skilled nursing care, assisted living, memory care for dementia and Alzheimer's, and they do short-term rehab, long-term stays, palliative and hospice care, and respite options when someone's regular caregiver needs a break. The place is part of CommuniCare, a family-owned company, and ties in with MedStar Health too. There are 104 certified beds, but about 72 residents on average live there each day, so the facility isn't always at full capacity, and you'll find the doors open 24 hours a day, every day of the week, with ADA accessibility for folks who need it, so anybody, any age, can come in.
The nurse turnover rate is 21.2%, much lower than Maryland's average, but staffing runs about 3.39 nursing hours per resident each day, which is lower than the state's typical 3.9. They offer therapy services-physical, occupational, and speech-as well as psychotherapy, group and individual counseling, and long-term rehab programs. You'll find a cafeteria for meals, along with planned menus, nutrition counseling, and meal prep, plus there's a beauty salon and barbershop, which can be nice if you want some normalcy. Residents can enjoy simple things like bingo, board games, special holiday parties, group walks and outings to movies or shopping. Everybody gets help with things like bathing, walking, dressing, and the staff even help write letters if needed. They clean rooms and do laundry, so families won't have to worry about those chores. You'll come across various programs the facility offers, like Honor 360 and Advance 360, which focus on personalized care and attention.
The place ran into trouble in recent inspections, though, because they received citations for not ensuring privacy and good access for residents to communicate with people outside and for not keeping certain areas safe enough to prevent accidents. The inspection in May 2023 found 35 deficiencies, including one tied to infection control, and the state fined Pleasant View Healthcare Center $15,593. Inspections have run late, too; the latest standard check was over two years ago instead of the usual 9 to 15 months.
Ownership runs through OMG MSTR LSCO, LLC, managed by Health Care Facility Management, LLC since January 2022, and some indirect owners are C R Stoltz II LLC and C.R. Stoltz Family Investment Company Inc. The staff includes Bill Horgan as Admissions and Marketing Director, Cyndi Free as Human Resources Director, and Shellie Hoffman as Executive Director. The care team tries to involve both residents and families in choosing care, and you'll see a supportive environment where folks can join in daily activities or simply get the help and supervision they need. The overall setup aims for comfort, personal attention, and letting residents keep as much independence as possible, even if it's not perfect and problems have turned up in state reports. For more details or updates, check the facility's website.
