Oak Lodge Senior Home Assisted Living

    7755 Outing Ave, Pasadena, MD, 21122
    3.7 · 13 reviews
    • Independent living
    • Assisted living
    AnonymousLoved one of resident
    3.0

    Friendly, clean, great food, understaffed

    I toured a few small, budget-friendly communities and appreciated the friendly front desk and staff, clean sunny rooms, and the food - my mother liked the meals, nightly fruit, and chef snacks. That said, staffing seemed thin (I saw staff chatting and sometimes only one caregiver), activities were limited, and parts felt a bit depressing, so it wasn't the right fit for my mother. We found a closer option that better matched her needs despite liking several positives here.

    Pricing

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    Amenities

    3.69 · 13 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      3.7
    • Meals

      5.0
    • Amenities

      4.0
    • Value

      3.0

    Pros

    • responsive staff
    • small, home-like community
    • appropriate level of care for many residents
    • positive dining—residents like the food
    • chef customizes snacks based on preferences
    • fresh fruit served nightly
    • kitchen stores outside fruit in fridge
    • helpful director (Jean) and above-and-beyond service
    • clean and well-kept facility (reported by several reviewers)
    • friendly front desk and caregiving staff
    • comfortable, cute, and sunny rooms
    • rooms with private shower bathrooms
    • budget-friendly option for some families
    • convenient proximity to prior community / closer-to-home option
    • pleasant, informative tour experiences

    Cons

    • reports of short staffing / only one caregiver on shift
    • inconsistent staff attentiveness; some uninterested employees reported
    • staff sometimes chat among themselves
    • limited activities for some residents
    • activities reported as primarily Bible study by several reviewers
    • inconsistent cleanliness—some found areas dirty or depressing
    • not a fit for every resident (several families chose other communities)
    • occasional director unavailability during decision-making
    • affordability/price concerns for some families

    Summary review

    Overall sentiment in the review summaries for Oak Lodge Senior Home Assisted Living is mixed-to-positive, with a strong pattern of appreciation for the small, home-like environment, personalized dining, and specific staff members (notably the director Jean) balanced against recurring concerns about staffing levels, activity variety, and inconsistent cleanliness. Many reviewers emphasized that Oak Lodge feels like a smaller community where residents can feel at home; reviewers repeatedly mentioned comfortable, cute, and sunny rooms with private shower bathrooms, and several families described tour experiences as pleasant and informative.

    Care quality and staffing: Multiple reviews indicate that the level of care is appropriate for many residents, and some families felt Oak Lodge met their parent's needs. However, staffing issues appear as a prominent concern. There are explicit comments about short-staffed shifts (for example, only one caregiver on duty) and instances where the director was unavailable during key decision times. Several reviewers also described staff who seemed uninterested or who chatted among themselves, contrasting with other reports that staff were friendly and responsive. This suggests variability in staff responsiveness and availability that prospective families should verify during a visit.

    Staff, management, and culture: Management presence and helpfulness are a clear strength for some reviewers—Jean the director is named specifically for above-and-beyond assistance and for creating a positive tour experience. Front desk attendants and many caregiving staff are described as friendly and welcoming. At the same time, multiple reviewers noted less favorable interactions or perceived disengagement from certain employees. These mixed impressions point to an uneven staff culture or variability by shift. A recurring comment that influenced choices was director availability (one reviewer noted the director was on vacation) and how that affected their confidence in the community.

    Facilities and cleanliness: Several summaries describe Oak Lodge as clean, well kept, and nicely maintained, with good-looking rooms, showers in private bathrooms, and sunny rooms. Contrasting reviews report dirty, depressing, or "icky" conditions, indicating inconsistent housekeeping or differing expectations among families. Overall, facility quality appears generally positive but not uniformly so across all reviewers; prospective families should inspect specific rooms and public areas and ask about housekeeping schedules.

    Dining and food service: Dining emerges as a clear strength for many reviewers. Multiple family members said their loved one liked the food, the chef customizes snacks according to preferences, and fresh fruit is available nightly. One practical detail mentioned is that the kitchen stores outside fruit in the facility fridge—an indicator of flexibility and consideration of resident preferences. These consistent positives suggest the dining program is a reliable selling point for Oak Lodge.

    Activities and programming: Reviews about activities are mixed and lean toward limited. Some reviewers reported a variety of activities and that residents felt at home, while others noted limited programming with an emphasis on Bible study. The contrast suggests the activity calendar may be modest and possibly more tailored to certain resident interests. Families should request a current activity schedule and observe activity participation during a visit if programming variety is important.

    Cost and fit: Several reviewers described Oak Lodge as budget-friendly or an affordable option close to home, which influenced their choice positively. Conversely, at least one reviewer cited affordability or price as an issue, and multiple families ultimately chose other communities they felt were a better fit. This indicates that while Oak Lodge may be competitively priced for some, cost/benefit perceptions vary by family expectations and resident needs.

    Notable patterns and recommendations: The dominant patterns are (1) a small, welcoming atmosphere with praised dining and some standout staff, and (2) variability in staffing consistency, activity breadth, and cleanliness. Families considering Oak Lodge should prioritize an in-person tour (several reviewers found tours informative and influential), confirm current staffing levels and staff-to-resident ratios for the shifts that would affect their loved one, review housekeeping protocols, ask for a detailed activities calendar, and get clear pricing and what is included. Given the mixed reports, prospective residents and families will benefit from targeted questions about consistency of care, manager availability, and observed conditions at different times of day to ensure Oak Lodge matches their specific priorities.

    Location

    Map showing location of Oak Lodge Senior Home Assisted Living

    About Oak Lodge Senior Home Assisted Living

    Oak Lodge Senior Home Assisted Living sits in Pasadena, MD, and serves as a care home for up to 15 residents with 6 assisted living units. The facility supports seniors who need help with daily tasks like bathing, dressing, grooming, medication, and moving around, and help's there all the time thanks to around-the-clock staff. Dr. Benjamin Lee leads the community, and the staff're known for being helpful and kind, making the place feel friendly and welcoming. Oak Lodge offers semi-private rooms, one-bedroom units, and studios, and each space's equipped with safety features such as in-room emergency systems. Residents get housecleaning, laundry, trash removal, routine health checks, and chef-prepared meals, and staff can help with special diets for health needs like diabetes or high blood pressure. Social and recreational activities range from movie nights, art, and music programs, to planned outings and faith-based trips, and there's animal therapy, exercise sessions, a greenhouse, fitness areas, a theatre room, a reading room, and space for evening events. The facility includes a jacuzzi, steam room, hairdresser, pharmacy, a cafe, good yard space, and on-site parking, and has walking and jogging paths outdoors. Oak Lodge helps residents get to doctor's appointments, shops, or faith events with transport service, and there's also support for memory care, respite, hospice, and rehabilitative needs along with assistance for Parkinson's and manual feeding if needed. The team helps with dining, guides residents through the building, and tailors activities for physical and mental wellness, always aiming for a comfortable, family-like setting. Oak Lodge isn't state-funded, yet it's recognized in the Pasadena and Anne Arundel County area for offering a safe environment, nutritious meals, and special programs designed for older adults who want both care and as much independence as possible, with support always on hand.

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