North Oaks

    725 Mount Wilson Lane, Pikesville, MD, 21208
    4.3 · 3 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    5.0

    Beautiful clean facility, caring staff

    I live here and the building and grounds are beautiful and clean. Staff are friendly, learn my name, and provide excellent meals and constant, high-level nursing care-my rehab has improved. Activities, trips, and social events keep me engaged and connected, though a few residents seem unhappy; overall I'm pleased.

    Pricing

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    Amenities

    4.33 · 3 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      4.7
    • Meals

      5.0
    • Amenities

      4.0
    • Value

      4.3

    Pros

    • Friendly, helpful staff who learn residents' names
    • Dedicated staff committed to residents' quality of life
    • High level of medical and personal care
    • Constant supervision by nurses
    • Apartments with full care available
    • Successful rehabilitation services and progress
    • Clean grounds and beautiful building/grounds
    • Private dining facilities
    • Excellent meals
    • Engaging activities and organized trips
    • Strong social connections and sense of community
    • Reputation as an exceptional retirement community

    Cons

    • Some reviewers describe the facility as below average
    • Reports of resident unhappiness or dissatisfaction
    • Inconsistent experiences reported across reviewers

    Summary review

    Overall sentiment in the reviews is strongly positive on multiple fronts, with repeated praise for staff, care, facilities, dining, and social life, but there are also a small number of critical comments that indicate uneven experiences for some residents. The dominant themes are high-quality care and a warm, community-oriented culture. Many reviewers emphasize that staff are friendly, helpful, and make an effort to learn residents’ names — a consistent indicator of personalized attention. Multiple comments call staff dedicated and committed to improving residents’ quality of life, and the presence of constant nursing supervision and apartments that include full care are cited as important strengths for those needing medical oversight or assisted living support.

    Care quality and clinical supports are highlighted as notable positives. Reviews specifically mention a high level of care, constant supervision by nurses, and measurable rehabilitation progress for residents — suggesting effective clinical services and reliable follow-through on therapy plans. The availability of apartments with full care combined with on-site nursing indicates a continuum of services that accommodates changing needs, and the rehabilitation successes reported point to therapeutic programs that produce tangible improvements for some residents.

    Facilities and dining are another recurring strength. The property is described as having clean, attractive grounds and a beautiful building, which contributes to a pleasant living environment. Private dining facilities and "excellent meals" are called out by reviewers, indicating that dining options and the physical dining experience are valued. These elements together support a higher-end retirement community feel, and several reviews explicitly call the community "exceptional."

    Social life and programming come across as robust. Reviewers praise engaging activities and organized trips, along with opportunities for social connections and a strong sense of community. These elements are important for residential satisfaction and mental well-being, and the positive comments suggest programming that residents find stimulating and community-building.

    Despite the many positives, there are notable negative comments that must be acknowledged. A subset of reviews describes the facility as "below average" and indicates that some residents are unhappy or dissatisfied. The content suggests that experiences are not uniform: while many residents praise staff and services, others report dissatisfaction. This inconsistency could reflect differences in expectations, variation between staff shifts or teams, differences between specific units or apartments, or isolated incidents that affected perceptions. The reviews do not provide detailed specifics on the causes of dissatisfaction, so conclusions about root causes should be tentative.

    In summary, North Oaks appears to offer a combination of strong clinical care (nursing supervision and effective rehabilitation), attentive and personable staff, attractive facilities, quality dining, and engaging social programming — all factors that contribute to an overall impression of an exceptional retirement community for many reviewers. However, the presence of some negative feedback and descriptions of below-average experience point to inconsistent resident satisfaction. Prospective residents and families should weigh the consistently reported strengths against the isolated negative reports, ask specific questions about the unit or level of care they need, request recent references, and, if possible, tour the property and meet frontline staff to assess whether the environment aligns with their expectations.

    Location

    Map showing location of North Oaks

    About North Oaks

    North Oaks has been part of the Pikesville community for over 30 years, sitting on a scenic hilltop with 8.5 acres in Northwest Baltimore County, and you can tell from the turret, the shingle siding, and those stone accents on the building that they've got their own look, so you don't mix it up with any other place, and when you step inside, you find an inviting reception area, comfortable seating, and nature-themed artwork that makes it feel a bit more like home rather than an institution. Residents have several choices when it comes to living here, like independent living for older adults who want to downsize but keep active, assisted living for those needing help with daily activities, memory care services designed for people with dementia, and a skilled nursing facility for those who need serious medical care after being in the hospital or experiencing illness or surgery, so folks don't have to move if their needs change - that's the benefit of a Continuing Care Retirement Community, because it helps people age in place.

    The facility has both private and furnished rooms, with options for walk-in closets, private bathrooms, cable TV, Wi-Fi, and all utilities are included, and there are unfurnished apartments if someone wants to bring their own things. There are housekeeping and laundry services, dry cleaning, and even move-in coordination to make things easier. Pets are allowed, so folks don't have to leave their companions behind. To stay active, people can use the fitness center, pool, tennis court, and plenty of scheduled social and recreational activities - movie nights, game room, planned outings, meditation, and worship groups - and an activities director keeps things moving with ideas for new events, and they've even got awards for their activity programs.

    There are dining rooms where meals, planned by chefs and meal planners, are served restaurant-style, with scheduled mealtimes, and special dietary needs, allergies, and restrictions are all accounted for, which takes a lot of worry off folks who have to watch what they eat, and the kitchen is well-equipped, with stainless steel appliances and granite counters, for those who like a look at where food gets made. North Oaks provides 24-hour supervision and care, with nurses always on hand, so assistance with activities of daily living - bathing, dressing, transfers - comes when someone needs it, but residents can refuse help if they want to try things on their own, and that goes for help with medication too, since medication management services are available.

    The community offers several types of therapy, like speech, occupational, and physical therapy, and there's rehabilitative care for folks who need to recover from illness or injury; the skilled nursing and rehab center provides higher levels of care, even right after a hospital stay. Safety and respect are taken seriously, including for residents' personal belongings, jewelry, and collectibles, and it's a place where wheelchair access, elevators, safe parking, air conditioning, and private restrooms are standard. North Oaks has a beauty and barber salon, a residents' lounge, a library, and even high-speed internet, so people can stay connected with family or just keep up with news. There are services like transportation, move-in help, a concierge for scheduling rides, and health services focused on wellness, nutrition, and keeping people fit, and folks can find support for spiritual needs or quiet time, since there's space for meditation and fellowship.

    Amenities are designed to let seniors live as maintenance-free as they want, with regular cleaning, prepared meals, and a wide range of activities, plus community-sponsored groups and access to cultural, social, and educational events. North Oaks connects with Meta platforms like Facebook, Instagram, and Messenger, and has a Facebook login feature, which gives families a window into community life and a way to stay in touch. All care plans are individualized, aiming to give residents just the services they need, whether it's medication help, daily care, therapy, or support with health and well-being, and residents can enjoy their privacy or join in community life as much as they like, making it possible to find the right balance, whatever stage of later life they're in.

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