Haven Hall Health Care Center

    101 Mills St, Brookhaven, MS, 39601
    3.9 · 53 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Compassionate staff but management issues

    I appreciated the outstanding nursing, superb physical therapy, and caring staff who kept residents engaged with weekday activities - some nurses and techs were truly compassionate. However, chronic understaffing and poor communication led to missed or delayed meds, inconsistent medical follow-up, and limited in-room attention. Food and dining were often terrible (cold, salty, crowded), and I noticed housekeeping and maintenance lapses (unclean floors/bathrooms, broken air/TV at times). Overall I saw excellent caregivers but systemic staffing and management problems that make me hesitant to recommend.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.87 · 53 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.2
    • Staff

      3.1
    • Meals

      1.5
    • Amenities

      3.0
    • Value

      3.9

    Location

    Map showing location of Haven Hall Health Care Center

    About Haven Hall Health Care Center

    Haven Hall Health Care Center sits at 101 Mills Street in Brookhaven, MS, and has served older adults since 1976 as a not-for-profit community focused on dignity and respect, and you'll find that they always try to keep everyone's independence in mind there, offering a full range of services from skilled nursing and assisted living to memory care, continuing care, and even home care and respite stays - folks can get short-term rehab or settle in for long-term care in either private or semiprivate rooms, and the place has both cable television and internet included, which helps folks keep up with the world and their families. They've got 81 nursing facility beds licensed for Medicare and Medicaid, and 15 assisted living beds, and they make sure there's care on hand all day and night, with registered nurses, licensed practical nurses, and certified nursing assistants always around, so residents who need help with daily tasks like dressing, bathing, eating, or taking medicine can get help right away, and it's all supervised by a physician, meeting federal standards for those government programs. There are many therapy services - physical, occupational, and speech therapy - plus a special focus on memory care for those with dementia or Alzheimer's, and a real attention to providing emotional support as much as medical help, since social services staff look out for everyone's needs, and group activities are scheduled every week, with things like arts and crafts, music, games, group meals, shopping trips, devotional meetings, and even outdoor cookouts and field trips, since family involvement and keeping connected to others matter a lot around here. The meals are planned based on each person's needs and preferences, to respect allergies, medical needs, faith rules, or just what folks like to eat, and the kitchen always aims for good nutrition and decent taste, which people appreciate. There's both indoor and outdoor common space to relax, plus chances to join fitness programs, attend religious services, or just sit quietly outdoors. For those who use medical devices or oxygen, nursing staff help with those and there's both non-ambulatory and diabetic care, as well as incontinence care, with medication kept and given safely. The overall atmosphere stays homelike, and Haven Hall's philosophy really puts family and community at the center, since neighbors can visit, families can take part, and everyone is encouraged to connect in some way - tours are always available for visitors wanting to meet staff or residents before deciding, and anyone interested can find more information on their website. Haven Hall belongs to the Mississippi Health Care Association and follows Fair Housing and Equal Opportunity guidelines, making it a steady sort of place where the aim remains helping residents keep their quality of life as high as possible, no matter what level of support they might need.

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