Riverview Nursing & Rehab Center

    1600 W Claiborne Ave, Greenwood, MS, 38930
    4.3 · 9 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    4.0

    Friendly staff but some neglect

    I had mixed feelings - I regretted placing my aunt there after some signs of neglect and poor care, but the friendly, attentive staff provide constant, around-the-clock help, the facility is clean with good snacks/drinks and a strong activities program (homemade dolls, quilts), and I would recommend it.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.33 · 9 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      3.8
    • Meals

      4.0
    • Amenities

      4.3
    • Value

      4.3

    Pros

    • Around-the-clock supervision
    • Responsive, helpful staff
    • Friendly staff
    • Clean facility
    • Active activities department
    • Homemade dolls and quilts in activities
    • Spiritual/blessing activities
    • Good snack and drink machine selections
    • Residents reported feeling well-treated
    • Some reviewers highly recommend the facility

    Cons

    • Neglect of residents reported
    • Horrible care reported by at least one reviewer
    • Family regret about placing a relative there
    • Inconsistent quality of care across experiences

    Summary review

    The reviews present a mixed but largely positive picture with a few serious negative reports. Several reviewers emphasize strong, attentive care: phrases like "well-treated," "constant help," and "around-the-clock supervision" indicate that many residents or family members feel the facility provides reliable monitoring and assistance. Multiple comments highlight friendly and responsive staff, with specific praise for both general caregiving staff and the activities department. Cleanliness is mentioned positively, and at least one reviewer calls out good snack and drink machine options, suggesting some attention to resident comfort and convenience.

    Activity programming appears to be a notable strength for some reviewers. The activities department is singled out as doing meaningful, hands-on projects such as making homemade dolls and quilts, and there are mentions of blessings or spiritual activities. This suggests residents have access to social, creative, and possibly faith-based programming that some families find valuable and comforting.

    Despite these positive points, there is a very concerning negative theme present in the set of summaries. One or more reviewers report neglect and describe "horrible care" and express regret about placing a family member at the facility. These complaints are serious and stand in stark contrast to the praise for attentive staff and supervision. Because both strong positive and strong negative experiences are represented, an important pattern is variability: experiences appear inconsistent, with some families encountering attentive, friendly care and others reporting significant lapses.

    Management and oversight cannot be thoroughly evaluated from these brief summaries alone, but the coexistence of strong praise and severe criticism suggests potential issues with consistency of care, staffing levels, training, or communication in specific shifts or units. The presence of around-the-clock supervision noted by positive reviewers is encouraging, but the reports of neglect indicate that supervision alone may not be sufficient in every case or that particular incidents occurred.

    In summary, the dominant themes are a generally positive view of staff friendliness, cleanliness, engaging activities (including craft and spiritual programs), and amenities like snack/drink machines, balanced against at least one strong complaint alleging neglect and poor care. Prospective residents and families should weigh the positive indicators of a caring activities program and friendly staff against the serious negative report; when possible, they should seek more detailed, up-to-date information, ask about staffing and incident handling, and tour the facility to assess consistency in care and management practices.

    Location

    Map showing location of Riverview Nursing & Rehab Center

    About Riverview Nursing & Rehab Center

    Riverview Nursing & Rehab Center sits on 1600 W Claiborne Ave in Greenwood, MS, and has served seniors since 1969, offering care to those who need support with health and daily life in a homelike setting, and you'll find staff who try to treat everyone with dignity, kindness, and respect every day, which you can tell if you spend any time around the place. The center is a not-for-profit facility and is licensed for Medicare and Medicaid, with reported bed counts at 60, 80, and a 120-bed capacity, so you'll see a good number of people living and working here, each with their own routines. Residents can get skilled nursing care and rehabilitation services like physical, occupational, and speech therapy, whether they're recovering from surgery or dealing with long-term health issues, and memory care is offered for people living with dementia symptoms in a dedicated area. The staff covers both medical and personal care, medications, and daily tasks, and the team includes registered nurses, dieticians, and activity professionals who try to meet residents' physical and emotional needs. Rooms come in private or semi-private options, and efforts are made to provide personalized comfort, with windows and access to fresh air, which is pleasant especially in spring or fall. Family involvement is a big part of the care philosophy, so families are encouraged to stay engaged and connected. Residents have transportation for outings, and planned social activities include music, fitness, religious gatherings, games, entertainment, cookouts, field trips, shopping trips, arts and crafts, and excursions, which gives people plenty of ways to pass the time and stay active in their own way. The center offers several levels of living-from assisted and independent living to memory and dementia care-with different support for different needs, and holds many get-togethers and group activities to keep community spirit up for those who want to join in. State-of-the-art therapy equipment is used in recovery programs, and outpatient therapy is available too. People at Riverview get medical care along with a homelike feel, and the center tries to blend professional care with a sense of home. The facility is recognized locally for community involvement and care centered on each person, focusing on helping residents keep as much independence and comfort as possible. License and credentials are on file and it's best to verify them directly if that's important to you, since information can change. Overall, Riverview Nursing & Rehab Center aims to provide straightforward nursing care, rehabilitation, and daily living support for seniors in the Greenwood area, set up to help people through whatever stage of care they need.

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