Measurable rehabilitation progress for some residents
Smooth admissions process and helpful admission liaison
Friendly, welcoming front-line staff
Clean and well-kept common areas
Comfortable living areas with a warm atmosphere
Engaging daily activities program
Positive end-of-life care
Proactive follow-up communications from clinical teams
Patient-centered approach with staff treating residents like family
Experienced local presence and community reputation
Strong marketing and admissions coordination
Cons
Inconsistent staffing levels and high staff turnover
Slow response to call lights and assistance requests
Gaps in nursing oversight and clinical-incident response
Communication and phone-response deficiencies
Inconsistent meal quality, temperature, and portioning
Sanitation and room cleanliness concerns including odors
Deteriorating building maintenance and facility upkeep
Fragmented service delivery due to outsourced departments
Poor care coordination for offsite appointments and therapy transitions
Delays in Medicaid processing and problematic billing/collections
Personal property security gaps (missing clothing and jewelry)
Staff conduct and defensive communication tone
Inconsistent long-term care quality after admission
Concerns following a resident's death
Summary of reviews
Diversicare of Meridian elicits a wide range of experiences. Positive commentary centers on clinical rehabilitation and on-the-floor caregivers: many families praise therapists and nurses for attentive, patient-focused care that produced measurable improvement for some residents (for example, post-stroke progress). Admissions and marketing functions are frequently described as smooth and helpful, and several visitors noted clean common areas, comfortable living spaces, a warm atmosphere, and an engaging activities program that supports resident quality of life.
At the same time, notable operational weaknesses recur across reviews. The most frequently cited issues involve staffing and responsiveness: reviewers describe slow response times to call lights and assistance requests, understaffing and high turnover, and inconsistent nursing oversight during clinical events. These patterns are associated with concerning outcomes in some accounts, including pressure-injury prevention and mobility-assistance failures; those reports point to gaps in transfer and repositioning practices and in clinical-incident response and family communication.
Dining and environmental maintenance are mixed. Several families note effective therapy and attentive caregivers, while others report inconsistent meal quality, food served at inappropriate temperatures, and portioning concerns. Cleanliness and sanitation issues are described in some rooms and common areas, including odor concerns and delayed room housekeeping. Building maintenance and upkeep are also called out as needing attention, with reviewers describing visible deterioration in parts of the facility.
Administrative practices and coordination show variability. Communication by phone and callbacks is frequently criticized, and reviewers document delays in Medicaid processing and difficult billing or collection interactions. There are also reports of missing personal items and aggressive collection letters; these raise questions about personal property security and billing practices. Therapy services are generally praised but appear at times to be delivered by outsourced vendors, which some families said produced uneven experiences.
In sum, Diversicare of Meridian presents a mixed profile: it has clear strengths in rehabilitation services, compassionate individual caregivers, a supportive admissions process, and community-focused programming. However, families should be attentive to operational challenges—particularly around staffing consistency, responsiveness to calls for assistance, clinical oversight for mobility and wound prevention, dining consistency, facility maintenance, communication, and financial/billing processes. Prospective residents and families would be advised to ask targeted questions during tours about current staffing ratios, call-response times, care-coordination procedures (including offsite appointment protocols), property-securement practices, and how the facility addresses past sanitation and maintenance concerns.
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Medicare Ratings
2·/ 5
Overall
Health Inspection
Staffing
Quality Measures
Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov
Location
Diversicare of Meridian is located at 4728 MS-39 North, Meridian, MS, 39301.
About Diversicare of Meridian
Diversicare of Meridian sits as a skilled nursing facility that offers a mix of care options, so folks find skilled nursing, assisted living, memory care, short-term rehab, long-term care, complex medical care, and hospice care all under one roof, and the team there includes nurses, therapists, and doctors who give 24-hour supervision and change care as each person's needs change, and there's always a call system for help at any time, which you'll see with the staff helping with things like bathing, dressing, getting around, and managing medicine. The facility provides help with everyday living, giving support with transfers, medication management, and other needs, and that means both daily help for longer stays and more focused rehab for folks who are in and out. Folks with memory issues or conditions like Alzheimer's get special attention and benefit from programs like the Spark Lifestyle Program, and for complicated medical needs like wound or cardiac care, IV therapy, dialysis, or respiratory care, there's experience on hand and a full healthcare team ready to step in. The clinic on-site focuses on physical medicine and rehabilitation, and veterans can get short-stay skilled services based on their needs.
The place houses up to 120 people, but by June 2025 only 25 beds are certified, and it accepts Medicaid and Medicare, which makes things a little easier for many families. Residents and their families take part in councils that help guide operations, and the organization, owned by a limited liability company and managed by Frontier Management, aims to be practical and welcoming for all. Rooms come furnished, with private bathrooms, air conditioning, cable TV, Wi-Fi, and phones, and some have kitchenettes for added comfort. People find a library, fitness room, game room, arts room, movie theater, outdoor paths, and gardens, and activities can be big or small, organized by staff or led by residents themselves, so whether it's music, movies, or art, there's usually something going on most days, and you'll find housekeeping, linen service, chef-inspired meals with special diet options, and even a beauty salon.
Transportation's arranged for those who need it, there's parking, outdoor dining, and indoor community spaces for gatherings, and there's always someone nearby if something happens, since there's a 24/7 emergency response. Folks find daily activities, social and recreational programs, and support for moving in or coordinating care, and there's a wide range of medical services for the changing needs older people might have, including hospice care if needed. Most people find the environment comfortable, with plenty to do or quiet places to enjoy, and the staff works to give each person as much independence as they can while adapting to changing health conditions. The main language spoken is English, and the facility has its own focus on helping residents maintain their confidence and sense of self, and the care team keeps up with every person's situation, updating treatment and care plans as needed. All in all, Diversicare of Meridian offers a full set of services for older adults with different levels of need, providing everything from daily living help and rehab, to long-term and complex care, in a building that's part of a bigger retirement community setup, so people can get the right amount of help when they need it.
People often ask...
Diversicare of Meridian offers assisted living, memory care, and skilled nursing.
There are 2 photos of Diversicare of Meridian on Mirador.
The full address for this community is 4728 MS-39 North, Meridian, MS 39301.
No, Diversicare of Meridian does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Mississippi, the State Department of Health licenses care facilities and publishes the survey, complaint, and infection-control reports from its inspections.
License number
nh-255118
Facility type
Nursing Home
Special certification
Medicaid/Medicare – Dually certified
Inspection Reports
90
Reports
2
Type A Citations
0
Type B Citations
57
Complaints
7
Years
01 Jul 2026Complaint
01 Jul 2026Complaint
Found no deficiencies; the agency determined compliance with Medicare and Medicaid requirements following two complaint investigations.
01 Jul 2026Complaint
01 Jul 2026Complaint
Found no deficiencies after investigating two complaints.
01 May 2026Complaint
01 May 2026Complaint
Investigated a fall during a mechanical lift transfer; found the sling used was inappropriate for the resident, resulting in a subarachnoid hemorrhage. Deficiency classified as past non-compliance.
45.21.8Accidents
01 May 2026Complaint
01 May 2026Complaint
Investigated a resident fall during a lift transfer due to using an inappropriate sling that did not align with the care plan, resulting in brain injury.
§483.21(b)(3)Comprehensive Care Plans
§483.25(d)(1)(2)Accidents
01 Apr 2026Complaint
01 Apr 2026Complaint
Investigated a complaint of misappropriation of resident property and found a violation of residents' rights. The investigation found that personal belongings were removed from a deceased resident's room by staff, leading to terminations and in-service actions.
—Residents' Rights
01 Apr 2026Complaint
01 Apr 2026Complaint
Investigated a complaint of misappropriation of a resident’s personal belongings after death; multiple staff removed items from the decedent’s room, which were later returned and led to terminations.
CFR 483.12Right to be free from abuse, neglect, misappropriation of resident property, exploitation
01 Jan 2026Complaint
01 Jan 2026Complaint
Investigated three complaints and found no deficiencies.
01 Jan 2026Complaint
01 Jan 2026Complaint
Found no deficiencies cited after three complaint investigations.
01 Dec 2025Complaint
01 Dec 2025Complaint
Found no deficiencies cited after completing complaint investigations.
01 Dec 2025Complaint
01 Dec 2025Complaint
Found no deficiencies. The agency determined compliance with Medicare/Medicaid participation requirements.
01 Oct 2025Complaint
01 Oct 2025Complaint
Investigated a complaint about quality of care, accidents, and admission/discharge; found no deficiencies.
01 Oct 2025Complaint
01 Oct 2025Complaint
Investigated a complaint and found no deficiencies cited.
01 Sept 2025Complaint
01 Sept 2025Complaint
Investigated several complaints and incidents; determined no deficiencies.
01 Sept 2025Complaint
01 Sept 2025Complaint
Investigated complaints and incidents and found no deficiencies.
01 Jun 2025Revisit
01 Jun 2025Revisit
Confirmed no deficiencies were identified after the survey and desk review.
01 Jun 2025Complaint
01 Jun 2025Complaint
Investigated a complaint about falls, neglect, and quality of care and found no deficiencies.
01 Jun 2025Revisit
01 Jun 2025Revisit
Concluded that compliance with the minimum standards was achieved after review.
01 Jun 2025Complaint
01 Jun 2025Complaint
Found no deficiencies.
01 Jun 2025Revisit
01 Jun 2025Revisit
Determined the facility was in compliance with the minimum standards after a desk review and recommended placing it back in compliance.
01 Jun 2025Revisit
01 Jun 2025Revisit
Determined the facility was placed back in compliance after a desk review.
01 Jun 2025Revisit
01 Jun 2025Revisit
Determined back in compliance after review of corrective actions.
01 May 2025Inspection
01 May 2025Inspection
Identified multiple deficiencies in resident rights, environment, care planning, assessments, staffing, food safety, and payroll reporting during a May 2025 survey and complaint investigations.
Found deficiencies related to smoke barrier doors, fire drill documentation, and generator testing documentation.
NFPA 101, 19.3.7.6; 19.3.7.8; 19.3.7.9Subdivision of Building Spaces - Smoke Barrier Doors
NFPA 101, 19.7.1.2; 19.7.1.4-19.7.1.7Fire Drills
NFPA 110 8.4.2; NFPA 99 6.4.4.1.1.3; NFPA 99 6.4.4.2Electrical Systems - Essential Electric System
01 May 2025Complaint
01 May 2025Complaint
Investigated a complaint and completed an annual recertification survey, identifying multiple deficiencies in care and operations.
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01 May 2025Complaint
01 May 2025Complaint
Observed staffing shortages affecting resident care during shift changes, unsafe food handling due to spoiled/unlabeled items, and unfinished maintenance repairs in resident rooms.
45.4.1Nursing Facility Staffing
45.29.1Safe Food Handling Procedures
45.35.1Housekeeping Facilities and Services
01 May 2025Inspection
01 May 2025Inspection
Determined noncompliance with minimum standards during the annual recertification survey.
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01 May 2025Inspection
01 May 2025Inspection
Found that fire drills were not performed and documented properly per NFPA 101, with incomplete records for 2024 and the first half of 2025.
NFPA 101, section 19.7.1.2Date of Construction & Life Safety Code Compliance
01 Apr 2025Complaint
01 Apr 2025Complaint
Found no deficiencies in the complaint investigations, but noted ongoing noncompliance from deficiencies cited in a prior survey.
01 Apr 2025Complaint
01 Apr 2025Complaint
Investigated complaints; found no deficiencies in the complaint investigations but noted ongoing noncompliance due to deficiencies identified in a prior survey.
01 Mar 2025Complaint
01 Mar 2025Complaint
Investigated a complaint and found inadequate pain management for a resident with cancer diagnoses due to a delay in providing prescribed pain medication after admission.
CFR 483.25(k)Pain Management
01 Mar 2025Complaint
01 Mar 2025Complaint
Investigated five complaints and determined compliance with the standards; no deficiencies were cited.
01 Nov 2024Complaint
01 Nov 2024Complaint
Found no deficiencies after investigating a complaint alleging resident neglect. The investigation also addressed concerns about care/treatment notification and quality of life.
01 Nov 2024Complaint
01 Nov 2024Complaint
Verified compliance with applicable standards and found no deficiencies.
01 Nov 2024Complaint
01 Nov 2024Complaint
Investigated complaints and found no deficiencies.
01 Nov 2024Complaint
01 Nov 2024Complaint
Investigated a complaint alleging neglect and quality-of-care concerns; found no deficiencies.
01 Aug 2024Complaint
01 Aug 2024Complaint
Found no deficiencies. The investigation concluded compliance with licensure requirements.
01 Aug 2024Complaint
01 Aug 2024Complaint
Found no deficiencies related to the abuse allegation investigation. The investigation determined compliance with Medicare and Medicaid participation.
01 Jun 2024Complaint
01 Jun 2024Complaint
Found no deficiencies cited after a complaint investigation.
01 Jun 2024Complaint
01 Jun 2024Complaint
Found no deficiencies after reviewing a complaint involving care services and physician orders.
01 Mar 2024Revisit
01 Mar 2024Revisit
Concluded that the deficiency was addressed and compliance with Medicare/Medicaid participation requirements was restored.
01 Mar 2024Revisit
01 Mar 2024Revisit
Confirmed compliance with the minimum standards after a desk review and recommended placing back in compliance.
01 Feb 2024Complaint
01 Feb 2024Complaint
Investigated complaints and found no new deficiencies during this survey, but noted ongoing noncompliance from a prior 01/25/2024 survey.
01 Feb 2024Complaint
01 Feb 2024Complaint
Identified no deficiencies were cited in the complaint investigation visit, but noncompliance from an earlier survey persisted.
01 Jan 2024Inspection
01 Jan 2024Inspection
Identified violations involving residents' rights and activities of daily living, including staff using personal cell phones in resident rooms and inadequate shaving for a resident needing assistance.
45.17.2 Residents' RightsResidents' Rights
45.21.2 Activities of daily livingActivities of daily living
01 Jan 2024Inspection
01 Jan 2024Inspection
A survey found multiple deficiencies including residents' rights were not respected, incorrect MDS coding, incomplete care planning, insufficient ADL care, and inadequate activity participation for residents.
483.10Resident Rights/Exercise of Rights
483.20(g)Accuracy of Assessments
483.21(b)(1)(3)Develop/Implement Comprehensive Care Plan
483.24(a)(2)ADL Care Provided for Dependent Residents
483.24(c)(1)Activities Meet Interest/Needs
01 Jan 2024Inspection
01 Jan 2024Inspection
Found no Life Safety Code deficiencies during the survey. Compliance with applicable safety provisions was confirmed.
01 Jan 2024Inspection
01 Jan 2024Inspection
Found no deficiencies. Confirmed compliance with emergency preparedness requirements.
01 Jan 2024Revisit
01 Jan 2024Revisit
Concluded that corrective measures were implemented to address deficiencies and recommended returning to compliance.
01 Jan 2024Revisit
01 Jan 2024Revisit
Verified compliance after a desk review; no deficiencies were cited.
01 Nov 2023Complaint
01 Nov 2023Complaint
Investigated complaints of poor quality, cold meals and failure to honor residents' dietary requests; grievances were not promptly resolved and notable food service deficiencies were observed.
Investigated complaints about poor quality, cold meals and failure to honor resident meal preferences; found unresolved grievances and unsafe food handling practices.
Type A45.17.2Residents' Rights
Type A45.29.1Safe Food Handling Procedures
01 Oct 2023Complaint
01 Oct 2023Complaint
Investigated the complaint and found no deficiencies.
01 Oct 2023Complaint
01 Oct 2023Complaint
Found no deficiencies cited and confirmed compliance with Medicare/Medicaid participation.
01 May 2023Complaint
01 May 2023Complaint
Investigated two complaints and found no deficiencies; determined compliance with Mississippi regulations.
01 May 2023Complaint
01 May 2023Complaint
Investigated two complaints and found no deficiencies.
01 Nov 2022Complaint
01 Nov 2022Complaint
Investigated a complaint and found no deficiencies.
01 Nov 2022Complaint
01 Nov 2022Complaint
Found no deficiencies. The agency determined compliance with Medicare and Medicaid requirements.
01 May 2022Infection Control
01 May 2022Infection Control
Found no deficiencies. The review of infection control practices during a focused COVID-19-related investigation showed compliance with infection control regulations and CMS/CDC recommendations.
01 May 2022Complaint
01 May 2022Complaint
Found no deficiencies cited during a focused COVID-19 emergency preparedness review.
01 May 2022Infection Control
01 May 2022Infection Control
Investigated a complaint and found no deficiencies cited.
01 May 2022Complaint
01 May 2022Complaint
Investigated a complaint and found no deficiencies.
01 May 2022Complaint
01 May 2022Complaint
Found no deficiencies after a focused infection control review and complaint investigation.
01 May 2022Infection Control
01 May 2022Infection Control
Found no deficiencies. Confirmed compliance with emergency preparedness requirements.
01 Jan 2022Revisit
01 Jan 2022Revisit
Found no deficiencies; confirmed in compliance.
01 Jan 2022Revisit
01 Jan 2022Revisit
Found no deficiencies; the agency recommended that compliance be restored.
01 Dec 2021Inspection
01 Dec 2021Inspection
Investigated deficiencies in residents' rights and incontinence care, noting a lack of privacy during perineal care and improper catheter insertion methods for multiple residents.
45.17.2 Residents' RightsResidents' Rights
45.21.4 Urinary incontinenceUrinary incontinence
01 Dec 2021Inspection
01 Dec 2021Inspection
Identified multiple deficiencies in resident rights, care planning, continence/catheter care, and infection control.
CFR 483.10Resident Rights
CFR 483.21(b)Comprehensive Care Plans
CFR 483.25(e)Bowel/Bladder Incontinence, Catheter, UTI
CFR 483.80Infection Prevention & Control
01 Dec 2021Inspection
01 Dec 2021Inspection
Found no deficiencies. The survey confirmed compliance with emergency preparedness requirements.
01 Dec 2021Inspection
01 Dec 2021Inspection
Found no deficiencies were cited during the survey.
01 Sept 2021Complaint
01 Sept 2021Complaint
Investigated a complaint and found no deficiencies; the entity was in compliance with applicable standards and licensure requirements.
01 Sept 2021Infection Control
01 Sept 2021Infection Control
Found infection-control practices in compliance and the quality-of-care complaint unsubstantiated.
01 Sept 2021Complaint
01 Sept 2021Complaint
Verified compliance with Covid-19 focused emergency preparedness requirements during the survey.
01 Sept 2021Infection Control
01 Sept 2021Infection Control
Confirmed compliance with emergency preparedness requirements; no deficiencies identified.
01 Sept 2021Complaint
01 Sept 2021Complaint
Concluded no infection control deficiencies; the complaint about quality of care was unfounded.
01 Sept 2021Infection Control
01 Sept 2021Infection Control
Investigated the complaint alleging quality of care issues and found no substantiation; determined compliance with minimum standards.
01 Jul 2021Revisit
01 Jul 2021Revisit
Investigated a complaint and found corrective actions were implemented to address the deficient practice and sustain compliance with federal and state participation requirements.
01 Jul 2021Revisit
01 Jul 2021Revisit
Found no deficiencies. The agency confirmed ongoing compliance with federal and state participation requirements.
01 Jun 2021Complaint
01 Jun 2021Complaint
Identified a deficiency in nursing staff competency after discovering a staff member falsely claimed to be an LPN and worked with medications before credential verification.
483.35(a)(3)(4)(c)Nursing Services
01 Jun 2021Complaint
01 Jun 2021Complaint
Investigated a staff competency issue; determined that a CNA falsely presented as an LPN and participated in medication administration due to hiring weaknesses.
45.17.2 Residents' RightsResidents' Rights
01 Sept 2020Infection Control
01 Sept 2020Infection Control
Found no deficiencies related to infection control during the COVID-19 focused review.
01 Sept 2020Infection Control
01 Sept 2020Infection Control
Found no deficiencies during a COVID-19 focused emergency preparedness review.
01 Jun 2020Infection Control
01 Jun 2020Infection Control
Found no deficiencies related to emergency preparedness during a COVID-19 focused survey.
01 Jun 2020Infection Control
01 Jun 2020Infection Control
Found no deficiencies.
01 Dec 2019Complaint
01 Dec 2019Complaint
Investigated a complaint and found no deficiencies.
01 Dec 2019Complaint
01 Dec 2019Complaint
Found no deficiencies and concluded substantial compliance with Medicaid and Medicare requirements.
01 Dec 2019Complaint
01 Dec 2019Complaint
Investigated a complaint and determined substantial compliance. No deficiencies were cited.
01 Aug 2019Complaint
01 Aug 2019Complaint
Investigated a complaint about inadequate CPR delivery and advance directives, finding deficiencies in baseline care planning, CPR responsiveness, and adherence to professional standards for care.
Investigated a complaint regarding CPR not being continued for a resident with a full code status. Found failure to provide CPR per advance directive and guidelines, resulting in death and related documentation discrepancies.
Found deficiencies in food storage and dish handling that could cause cross-contamination, including personal items stored in the kitchen prep area and wet-dish conditions.
45.32.4Food Storage
01 Mar 2019Inspection
01 Mar 2019Inspection
Identified deficiencies in notifying residents' representatives about transfers, completing discharge MDS assessments, and food safety/storage practices.
CFR 483.15(c)(3)-(6)(8)Notice Requirements Before Transfer/Discharge
CFR 483.20(h)-(j)Coordination/Certification of Assessment
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