Diversicare of Meridian

    4728 MS-39 North, Meridian, MS 39301
    • Assisted Living
    • Memory Care
    • Skilled Nursing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.38·(48)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.8
    • Staff

      3.0
    • Meals

      1.0
    • Amenities

      2.0
    • Value

      3.0

    Pros

    • Compassionate and attentive nursing staff
    • Supportive and effective therapy team
    • Measurable rehabilitation progress for some residents
    • Smooth admissions process and helpful admission liaison
    • Friendly, welcoming front-line staff
    • Clean and well-kept common areas
    • Comfortable living areas with a warm atmosphere
    • Engaging daily activities program
    • Positive end-of-life care
    • Proactive follow-up communications from clinical teams
    • Patient-centered approach with staff treating residents like family
    • Experienced local presence and community reputation
    • Strong marketing and admissions coordination

    Cons

    • Inconsistent staffing levels and high staff turnover
    • Slow response to call lights and assistance requests
    • Gaps in nursing oversight and clinical-incident response
    • Communication and phone-response deficiencies
    • Inconsistent meal quality, temperature, and portioning
    • Sanitation and room cleanliness concerns including odors
    • Deteriorating building maintenance and facility upkeep
    • Fragmented service delivery due to outsourced departments
    • Poor care coordination for offsite appointments and therapy transitions
    • Delays in Medicaid processing and problematic billing/collections
    • Personal property security gaps (missing clothing and jewelry)
    • Staff conduct and defensive communication tone
    • Inconsistent long-term care quality after admission
    • Concerns following a resident's death

    Summary of reviews

    Diversicare of Meridian elicits a wide range of experiences. Positive commentary centers on clinical rehabilitation and on-the-floor caregivers: many families praise therapists and nurses for attentive, patient-focused care that produced measurable improvement for some residents (for example, post-stroke progress). Admissions and marketing functions are frequently described as smooth and helpful, and several visitors noted clean common areas, comfortable living spaces, a warm atmosphere, and an engaging activities program that supports resident quality of life.

    At the same time, notable operational weaknesses recur across reviews. The most frequently cited issues involve staffing and responsiveness: reviewers describe slow response times to call lights and assistance requests, understaffing and high turnover, and inconsistent nursing oversight during clinical events. These patterns are associated with concerning outcomes in some accounts, including pressure-injury prevention and mobility-assistance failures; those reports point to gaps in transfer and repositioning practices and in clinical-incident response and family communication.

    Dining and environmental maintenance are mixed. Several families note effective therapy and attentive caregivers, while others report inconsistent meal quality, food served at inappropriate temperatures, and portioning concerns. Cleanliness and sanitation issues are described in some rooms and common areas, including odor concerns and delayed room housekeeping. Building maintenance and upkeep are also called out as needing attention, with reviewers describing visible deterioration in parts of the facility.

    Administrative practices and coordination show variability. Communication by phone and callbacks is frequently criticized, and reviewers document delays in Medicaid processing and difficult billing or collection interactions. There are also reports of missing personal items and aggressive collection letters; these raise questions about personal property security and billing practices. Therapy services are generally praised but appear at times to be delivered by outsourced vendors, which some families said produced uneven experiences.

    In sum, Diversicare of Meridian presents a mixed profile: it has clear strengths in rehabilitation services, compassionate individual caregivers, a supportive admissions process, and community-focused programming. However, families should be attentive to operational challenges—particularly around staffing consistency, responsiveness to calls for assistance, clinical oversight for mobility and wound prevention, dining consistency, facility maintenance, communication, and financial/billing processes. Prospective residents and families would be advised to ask targeted questions during tours about current staffing ratios, call-response times, care-coordination procedures (including offsite appointment protocols), property-securement practices, and how the facility addresses past sanitation and maintenance concerns.

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    Medicare Ratings

    2·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Diversicare of Meridian is located at 4728 MS-39 North, Meridian, MS, 39301.

    About Diversicare of Meridian

    Diversicare of Meridian sits as a skilled nursing facility that offers a mix of care options, so folks find skilled nursing, assisted living, memory care, short-term rehab, long-term care, complex medical care, and hospice care all under one roof, and the team there includes nurses, therapists, and doctors who give 24-hour supervision and change care as each person's needs change, and there's always a call system for help at any time, which you'll see with the staff helping with things like bathing, dressing, getting around, and managing medicine. The facility provides help with everyday living, giving support with transfers, medication management, and other needs, and that means both daily help for longer stays and more focused rehab for folks who are in and out. Folks with memory issues or conditions like Alzheimer's get special attention and benefit from programs like the Spark Lifestyle Program, and for complicated medical needs like wound or cardiac care, IV therapy, dialysis, or respiratory care, there's experience on hand and a full healthcare team ready to step in. The clinic on-site focuses on physical medicine and rehabilitation, and veterans can get short-stay skilled services based on their needs.

    The place houses up to 120 people, but by June 2025 only 25 beds are certified, and it accepts Medicaid and Medicare, which makes things a little easier for many families. Residents and their families take part in councils that help guide operations, and the organization, owned by a limited liability company and managed by Frontier Management, aims to be practical and welcoming for all. Rooms come furnished, with private bathrooms, air conditioning, cable TV, Wi-Fi, and phones, and some have kitchenettes for added comfort. People find a library, fitness room, game room, arts room, movie theater, outdoor paths, and gardens, and activities can be big or small, organized by staff or led by residents themselves, so whether it's music, movies, or art, there's usually something going on most days, and you'll find housekeeping, linen service, chef-inspired meals with special diet options, and even a beauty salon.

    Transportation's arranged for those who need it, there's parking, outdoor dining, and indoor community spaces for gatherings, and there's always someone nearby if something happens, since there's a 24/7 emergency response. Folks find daily activities, social and recreational programs, and support for moving in or coordinating care, and there's a wide range of medical services for the changing needs older people might have, including hospice care if needed. Most people find the environment comfortable, with plenty to do or quiet places to enjoy, and the staff works to give each person as much independence as they can while adapting to changing health conditions. The main language spoken is English, and the facility has its own focus on helping residents maintain their confidence and sense of self, and the care team keeps up with every person's situation, updating treatment and care plans as needed. All in all, Diversicare of Meridian offers a full set of services for older adults with different levels of need, providing everything from daily living help and rehab, to long-term and complex care, in a building that's part of a bigger retirement community setup, so people can get the right amount of help when they need it.

    People often ask...

    Diversicare of Meridian offers assisted living, memory care, and skilled nursing.

    There are 2 photos of Diversicare of Meridian on Mirador.

    The full address for this community is 4728 MS-39 North, Meridian, MS 39301.

    No, Diversicare of Meridian does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Mississippi, the State Department of Health licenses care facilities and publishes the survey, complaint, and infection-control reports from its inspections.

    License numbernh-255118
    Facility typeNursing Home
    Special certificationMedicaid/Medicare – Dually certified

    Inspection Reports

    90

    Reports

    2

    Type A Citations

    0

    Type B Citations

    57

    Complaints

    7

    Years

    01 Jul 2026Complaint
    Found no deficiencies; the agency determined compliance with Medicare and Medicaid requirements following two complaint investigations.
    01 Jul 2026Complaint
    Found no deficiencies after investigating two complaints.
    01 May 2026Complaint
    Investigated a fall during a mechanical lift transfer; found the sling used was inappropriate for the resident, resulting in a subarachnoid hemorrhage. Deficiency classified as past non-compliance.
    • 45.21.8Accidents
    01 May 2026Complaint
    Investigated a resident fall during a lift transfer due to using an inappropriate sling that did not align with the care plan, resulting in brain injury.
    • §483.21(b)(3)Comprehensive Care Plans
    • §483.25(d)(1)(2)Accidents
    01 Apr 2026Complaint
    Investigated a complaint of misappropriation of resident property and found a violation of residents' rights. The investigation found that personal belongings were removed from a deceased resident's room by staff, leading to terminations and in-service actions.
    • —Residents' Rights
    01 Apr 2026Complaint
    Investigated a complaint of misappropriation of a resident’s personal belongings after death; multiple staff removed items from the decedent’s room, which were later returned and led to terminations.
    • CFR 483.12Right to be free from abuse, neglect, misappropriation of resident property, exploitation
    01 Jan 2026Complaint
    Investigated three complaints and found no deficiencies.
    01 Jan 2026Complaint
    Found no deficiencies cited after three complaint investigations.
    01 Dec 2025Complaint
    Found no deficiencies cited after completing complaint investigations.
    01 Dec 2025Complaint
    Found no deficiencies. The agency determined compliance with Medicare/Medicaid participation requirements.
    01 Oct 2025Complaint
    Investigated a complaint about quality of care, accidents, and admission/discharge; found no deficiencies.
    01 Oct 2025Complaint
    Investigated a complaint and found no deficiencies cited.
    01 Sept 2025Complaint
    Investigated several complaints and incidents; determined no deficiencies.
    01 Sept 2025Complaint
    Investigated complaints and incidents and found no deficiencies.
    01 Jun 2025Revisit
    Confirmed no deficiencies were identified after the survey and desk review.
    01 Jun 2025Complaint
    Investigated a complaint about falls, neglect, and quality of care and found no deficiencies.
    01 Jun 2025Revisit
    Concluded that compliance with the minimum standards was achieved after review.
    01 Jun 2025Complaint
    Found no deficiencies.
    01 Jun 2025Revisit
    Determined the facility was in compliance with the minimum standards after a desk review and recommended placing it back in compliance.
    01 Jun 2025Revisit
    Determined the facility was placed back in compliance after a desk review.
    01 Jun 2025Revisit
    Determined back in compliance after review of corrective actions.
    01 May 2025Inspection
    Identified multiple deficiencies in resident rights, environment, care planning, assessments, staffing, food safety, and payroll reporting during a May 2025 survey and complaint investigations.
    • CFR 483.10Resident Rights: Grievances
    • CFR 483.10(i)Safe/Comfortable Environment
    • CFR 483.20Accuracy of Assessments
    • CFR 483.21Care Plan Timing and Revision
    • CFR 483.35Sufficient Nursing Staff
    • CFR 483.60Food Procurement/Storage/Service - Sanitary
    • CFR 483.70Payroll-Based Journal
    01 May 2025Inspection
    Found deficiencies related to smoke barrier doors, fire drill documentation, and generator testing documentation.
    • NFPA 101, 19.3.7.6; 19.3.7.8; 19.3.7.9Subdivision of Building Spaces - Smoke Barrier Doors
    • NFPA 101, 19.7.1.2; 19.7.1.4-19.7.1.7Fire Drills
    • NFPA 110 8.4.2; NFPA 99 6.4.4.1.1.3; NFPA 99 6.4.4.2Electrical Systems - Essential Electric System
    01 May 2025Complaint
    Investigated a complaint and completed an annual recertification survey, identifying multiple deficiencies in care and operations.
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    01 May 2025Complaint
    Observed staffing shortages affecting resident care during shift changes, unsafe food handling due to spoiled/unlabeled items, and unfinished maintenance repairs in resident rooms.
    • 45.4.1Nursing Facility Staffing
    • 45.29.1Safe Food Handling Procedures
    • 45.35.1Housekeeping Facilities and Services
    01 May 2025Inspection
    Determined noncompliance with minimum standards during the annual recertification survey.
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    01 May 2025Inspection
    Found that fire drills were not performed and documented properly per NFPA 101, with incomplete records for 2024 and the first half of 2025.
    • NFPA 101, section 19.7.1.2Date of Construction & Life Safety Code Compliance
    01 Apr 2025Complaint
    Found no deficiencies in the complaint investigations, but noted ongoing noncompliance from deficiencies cited in a prior survey.
    01 Apr 2025Complaint
    Investigated complaints; found no deficiencies in the complaint investigations but noted ongoing noncompliance due to deficiencies identified in a prior survey.
    01 Mar 2025Complaint
    Investigated a complaint and found inadequate pain management for a resident with cancer diagnoses due to a delay in providing prescribed pain medication after admission.
    • CFR 483.25(k)Pain Management
    01 Mar 2025Complaint
    Investigated five complaints and determined compliance with the standards; no deficiencies were cited.
    01 Nov 2024Complaint
    Found no deficiencies after investigating a complaint alleging resident neglect. The investigation also addressed concerns about care/treatment notification and quality of life.
    01 Nov 2024Complaint
    Verified compliance with applicable standards and found no deficiencies.
    01 Nov 2024Complaint
    Investigated complaints and found no deficiencies.
    01 Nov 2024Complaint
    Investigated a complaint alleging neglect and quality-of-care concerns; found no deficiencies.
    01 Aug 2024Complaint
    Found no deficiencies. The investigation concluded compliance with licensure requirements.
    01 Aug 2024Complaint
    Found no deficiencies related to the abuse allegation investigation. The investigation determined compliance with Medicare and Medicaid participation.
    01 Jun 2024Complaint
    Found no deficiencies cited after a complaint investigation.
    01 Jun 2024Complaint
    Found no deficiencies after reviewing a complaint involving care services and physician orders.
    01 Mar 2024Revisit
    Concluded that the deficiency was addressed and compliance with Medicare/Medicaid participation requirements was restored.
    01 Mar 2024Revisit
    Confirmed compliance with the minimum standards after a desk review and recommended placing back in compliance.
    01 Feb 2024Complaint
    Investigated complaints and found no new deficiencies during this survey, but noted ongoing noncompliance from a prior 01/25/2024 survey.
    01 Feb 2024Complaint
    Identified no deficiencies were cited in the complaint investigation visit, but noncompliance from an earlier survey persisted.
    01 Jan 2024Inspection
    Identified violations involving residents' rights and activities of daily living, including staff using personal cell phones in resident rooms and inadequate shaving for a resident needing assistance.
    • 45.17.2 Residents' RightsResidents' Rights
    • 45.21.2 Activities of daily livingActivities of daily living
    01 Jan 2024Inspection
    A survey found multiple deficiencies including residents' rights were not respected, incorrect MDS coding, incomplete care planning, insufficient ADL care, and inadequate activity participation for residents.
    • 483.10Resident Rights/Exercise of Rights
    • 483.20(g)Accuracy of Assessments
    • 483.21(b)(1)(3)Develop/Implement Comprehensive Care Plan
    • 483.24(a)(2)ADL Care Provided for Dependent Residents
    • 483.24(c)(1)Activities Meet Interest/Needs
    01 Jan 2024Inspection
    Found no Life Safety Code deficiencies during the survey. Compliance with applicable safety provisions was confirmed.
    01 Jan 2024Inspection
    Found no deficiencies. Confirmed compliance with emergency preparedness requirements.
    01 Jan 2024Revisit
    Concluded that corrective measures were implemented to address deficiencies and recommended returning to compliance.
    01 Jan 2024Revisit
    Verified compliance after a desk review; no deficiencies were cited.
    01 Nov 2023Complaint
    Investigated complaints of poor quality, cold meals and failure to honor residents' dietary requests; grievances were not promptly resolved and notable food service deficiencies were observed.
    • 42 CFR 483.10(j)Grievances
    • 42 CFR 483.60(i)Food Procurement,Store/Prepare/Serve-Sanitary
    01 Nov 2023Complaint
    Investigated complaints about poor quality, cold meals and failure to honor resident meal preferences; found unresolved grievances and unsafe food handling practices.
    • Type A45.17.2Residents' Rights
    • Type A45.29.1Safe Food Handling Procedures
    01 Oct 2023Complaint
    Investigated the complaint and found no deficiencies.
    01 Oct 2023Complaint
    Found no deficiencies cited and confirmed compliance with Medicare/Medicaid participation.
    01 May 2023Complaint
    Investigated two complaints and found no deficiencies; determined compliance with Mississippi regulations.
    01 May 2023Complaint
    Investigated two complaints and found no deficiencies.
    01 Nov 2022Complaint
    Investigated a complaint and found no deficiencies.
    01 Nov 2022Complaint
    Found no deficiencies. The agency determined compliance with Medicare and Medicaid requirements.
    01 May 2022Infection Control
    Found no deficiencies. The review of infection control practices during a focused COVID-19-related investigation showed compliance with infection control regulations and CMS/CDC recommendations.
    01 May 2022Complaint
    Found no deficiencies cited during a focused COVID-19 emergency preparedness review.
    01 May 2022Infection Control
    Investigated a complaint and found no deficiencies cited.
    01 May 2022Complaint
    Investigated a complaint and found no deficiencies.
    01 May 2022Complaint
    Found no deficiencies after a focused infection control review and complaint investigation.
    01 May 2022Infection Control
    Found no deficiencies. Confirmed compliance with emergency preparedness requirements.
    01 Jan 2022Revisit
    Found no deficiencies; confirmed in compliance.
    01 Jan 2022Revisit
    Found no deficiencies; the agency recommended that compliance be restored.
    01 Dec 2021Inspection
    Investigated deficiencies in residents' rights and incontinence care, noting a lack of privacy during perineal care and improper catheter insertion methods for multiple residents.
    • 45.17.2 Residents' RightsResidents' Rights
    • 45.21.4 Urinary incontinenceUrinary incontinence
    01 Dec 2021Inspection
    Identified multiple deficiencies in resident rights, care planning, continence/catheter care, and infection control.
    • CFR 483.10Resident Rights
    • CFR 483.21(b)Comprehensive Care Plans
    • CFR 483.25(e)Bowel/Bladder Incontinence, Catheter, UTI
    • CFR 483.80Infection Prevention & Control
    01 Dec 2021Inspection
    Found no deficiencies. The survey confirmed compliance with emergency preparedness requirements.
    01 Dec 2021Inspection
    Found no deficiencies were cited during the survey.
    01 Sept 2021Complaint
    Investigated a complaint and found no deficiencies; the entity was in compliance with applicable standards and licensure requirements.
    01 Sept 2021Infection Control
    Found infection-control practices in compliance and the quality-of-care complaint unsubstantiated.
    01 Sept 2021Complaint
    Verified compliance with Covid-19 focused emergency preparedness requirements during the survey.
    01 Sept 2021Infection Control
    Confirmed compliance with emergency preparedness requirements; no deficiencies identified.
    01 Sept 2021Complaint
    Concluded no infection control deficiencies; the complaint about quality of care was unfounded.
    01 Sept 2021Infection Control
    Investigated the complaint alleging quality of care issues and found no substantiation; determined compliance with minimum standards.
    01 Jul 2021Revisit
    Investigated a complaint and found corrective actions were implemented to address the deficient practice and sustain compliance with federal and state participation requirements.
    01 Jul 2021Revisit
    Found no deficiencies. The agency confirmed ongoing compliance with federal and state participation requirements.
    01 Jun 2021Complaint
    Identified a deficiency in nursing staff competency after discovering a staff member falsely claimed to be an LPN and worked with medications before credential verification.
    • 483.35(a)(3)(4)(c)Nursing Services
    01 Jun 2021Complaint
    Investigated a staff competency issue; determined that a CNA falsely presented as an LPN and participated in medication administration due to hiring weaknesses.
    • 45.17.2 Residents' RightsResidents' Rights
    01 Sept 2020Infection Control
    Found no deficiencies related to infection control during the COVID-19 focused review.
    01 Sept 2020Infection Control
    Found no deficiencies during a COVID-19 focused emergency preparedness review.
    01 Jun 2020Infection Control
    Found no deficiencies related to emergency preparedness during a COVID-19 focused survey.
    01 Jun 2020Infection Control
    Found no deficiencies.
    01 Dec 2019Complaint
    Investigated a complaint and found no deficiencies.
    01 Dec 2019Complaint
    Found no deficiencies and concluded substantial compliance with Medicaid and Medicare requirements.
    01 Dec 2019Complaint
    Investigated a complaint and determined substantial compliance. No deficiencies were cited.
    01 Aug 2019Complaint
    Investigated a complaint about inadequate CPR delivery and advance directives, finding deficiencies in baseline care planning, CPR responsiveness, and adherence to professional standards for care.
    • 42 CFR 483.21(a)(1)-(3)Baseline Care Plan
    • 42 CFR 483.21(b)(3)(i)Comprehensive Care Plans
    • 42 CFR 483.24(a)(3)Cardio-Pulmonary Resuscitation (CPR)
    01 Aug 2019Complaint
    Investigated a complaint regarding CPR not being continued for a resident with a full code status. Found failure to provide CPR per advance directive and guidelines, resulting in death and related documentation discrepancies.
    • 42 CFR 483.24(a)(3)Cardio-Pulmonary Resuscitation (CPR)
    01 Mar 2019Inspection
    Found deficiencies in food storage and dish handling that could cause cross-contamination, including personal items stored in the kitchen prep area and wet-dish conditions.
    • 45.32.4Food Storage
    01 Mar 2019Inspection
    Identified deficiencies in notifying residents' representatives about transfers, completing discharge MDS assessments, and food safety/storage practices.
    • CFR 483.15(c)(3)-(6)(8)Notice Requirements Before Transfer/Discharge
    • CFR 483.20(h)-(j)Coordination/Certification of Assessment
    • CFR 483.60(i)(1)-(2)Food Procurement, Store/Prepare/Serve-Sanitary

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    Mirador Living is not affiliated with the owner or operator(s) of Diversicare of Meridian. The information above has not been verified or approved by the owner or operator. For exact information, please contact Diversicare of Meridian directly. There is no cost for this service. We are compensated by the community you select.

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