Shearer-Richardson Memorial Nursing Home

    512 Rockwell Dr, Okolona, MS 38860
    • Assisted Living
    • Memory Care
    • Skilled Nursing

    Professional, kind staff; homelike facility

    I'm very pleased with the care here - the staff are professional, kind and supportive, CNAs are caring, and communication is excellent. The facility is nice with a new activities room, good food and lively music, I feel at home and trust the team with my care; a few small improvements would make it perfect.

    Current/former resident
    Jul 2026

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.54·(13)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.2
    • Staff

      4.2
    • Meals

      5.0
    • Amenities

      2.5
    • Value

      3.5

    Pros

    • Caring, professional nursing staff
    • Compassionate CNAs and direct caregivers
    • Clear and supportive family communication
    • High food quality
    • Pleasant, well-maintained facility spaces
    • New, updated activities room
    • Live-music and resident performance opportunities
    • Resident-centered philosophy and hospitality
    • Readily available snacks and small comforts

    Cons

    • Inconsistent cleanliness and sanitation in resident rooms and storage areas
    • Variable personal hygiene and skin-care monitoring
    • Inadequate management of resident belongings and laundry
    • Inconsistent caregiver responsiveness and direct-care quality
    • Activity programming concentrated on bingo/auction formats with limited variety
    • Gaps in meal-service handling and bedside meal cleanup practices

    Summary of reviews

    Reviews present a polarized picture of Shearer-Richardson Memorial Nursing Home, with a clear split between strong endorsements of staff and care and distinct operational concerns affecting some residents. Many families describe high levels of compassion, professionalism, and effective communication from nursing and CNA staff; those reviewers characterize care as supportive, attentive, and worthy of recommendation. At the same time, a subset of accounts raises facility-level concerns about cleanliness, personal-item handling, and consistency of direct-care practices.

    Care and staff: Positive commentary centers on nursing staff and CNAs, who are described as caring, professional, and communicative. Several reviewers noted that staff met residents’ needs, offered emotional support, and fostered attachments with families. Conversely, other accounts indicate variability in caregiver responsiveness and quality of direct care; these critiques suggest uneven performance across shifts or teams rather than a uniformly poor standard. There are also concerns about monitoring and management of skin and foot conditions, indicating a need for more consistent clinical oversight in some cases.

    Dining and housekeeping: Food quality receives favorable remarks from multiple reviewers, who describe meals as excellent. However, there are operational concerns around meal-service handling and bedside cleanup that affect the overall dining experience for some residents. Housekeeping and sanitation issues were raised regarding resident rooms, storage/drawer areas, and sinks; these comments imply inconsistent cleaning practices or supervision in certain parts of the facility.

    Activities and facility spaces: The facility has invested in an updated activities room and offers communal programming, including live music and resident performances, which some families find meaningful and engaging. At the same time, programming appears to be heavily weighted toward bingo and auction-style activities, which may not meet the preferences of all residents. The physical environment is generally described as pleasant and well-maintained, supporting social engagement when programming aligns with resident interests.

    Management and notable patterns: The pattern in the reviews is one of contrast: strong interpersonal strengths (hospitality, kindness, resident-centered philosophy) paired with operational weaknesses (cleaning consistency, belongings management, and program variety). Management may be achieving good outcomes in staff culture and communication while needing to address gaps in environmental services, inventory/laundry controls, and clinical consistency for skin and hygiene needs. Prospective residents and families should weigh the facility’s evident strengths in staff relationships and food quality against the reported variability in housekeeping and direct-care consistency, and consider asking management about current corrective actions, staffing patterns, and quality-monitoring processes before making placement decisions.

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    Medicare Ratings

    3·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of Shearer-Richardson Memorial Nursing Home

    Shearer-Richardson Memorial Nursing Home is located at 512 Rockwell Dr, Okolona, MS, 38860.

    About Shearer-Richardson Memorial Nursing Home

    Shearer-Richardson Memorial Nursing Home sits quietly at 512 Rockwell Dr in Okolona, MS, and since the 1950s it's shifted from a small 10-bed hospital to a 73-bed nursing home after the hospital closed back in 2003, and you'll see it offers a wide range of senior care services for folks in Okolona and across nearby towns like Tupelo, West Point, Amory, Houston, Saltillo, Fulton, and Pontotoc, with a strong focus on long-term care, assisted living, and memory care for people with dementia or Alzheimer's disease. Residents live in private rooms with no extra charges, and the facility's got clean spaces, good meals, and friendly staff you'll hear praised for being dedicated and open with families, plus folks say the therapists run good physical therapy sessions and there's always help for daily needs like bathing, dressing, eating, and keeping rooms clean, even when someone's got a complicated personality or tough needs.

    The setting's calm, with a walking track outside for exercise and beautifully cared-for grounds that help people feel connected, and inside you'll find three meals a day with snacks and meals tailored by a dietician, including therapeutic diets when needed. Nurses and nurse practitioners keep an eye on things around the clock, supervised by a physician, so someone's always there to help with medications, health issues, or emergencies, and there's a director of nursing and a medical director running things alongside an administrator who keeps the place running. Folks with memory challenges get extra safety thanks to an alerting wandering system and a security setup that only lets people in with a passcode, and families can rest a little easier because of these steps.

    Shearer-Richardson Memorial Nursing Home gets its share of positive comments about the supportive and respectful environment, the friendly meals, the activities, and how the staff often becomes like a second family for many residents, and there's a Resident Council Group so people have a voice about what goes on. It provides 24-hour skilled nursing care, help with personal care, rehab services like speech, occupational, and physical therapy, palliative and hospice care, plus social and recreational activities to keep people busy and connected. Outpatient rehab is available for both residents and community members, but only some insurances or Medicare help cover it, and Medicaid-only folks in long-term care aren't billed for this rehab. The place takes several ways to pay and has different floor plans but you'll need to reach out for details since there's not a lot online, and the staff makes time for in-person tours for anyone who'll set something up. It's got up-to-date COVID-19 protocols, follows all the federal rules for Medicare and Medicaid, and passes its safety and health checks, with enough caregivers on hand for safe care. You'll see a gentle routine, a secure and calm setting, and plenty of chances for family visits and community involvement, which has meant a lot to people calling this place home for both the short and long haul.

    People often ask...

    Shearer-Richardson Memorial Nursing Home offers assisted living, memory care, and skilled nursing.

    The full address for this community is 512 Rockwell Dr, Okolona, MS 38860.

    No, Shearer-Richardson Memorial Nursing Home does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Mississippi, the State Department of Health licenses care facilities and publishes the survey, complaint, and infection-control reports from its inspections.

    License numbernh-25A162
    Facility typeNursing Home
    Special certificationMedicaid certified only

    Inspection Reports

    73

    Reports

    2

    Type A Citations

    0

    Type B Citations

    24

    Complaints

    7

    Years

    01 Nov 2025Revisit
    Verified corrective actions were implemented and recommended reinstatement of compliance.
    01 Nov 2025Revisit
    Determined no deficiencies were found and compliance was confirmed; recommended the provider be placed back in compliance.
    01 Oct 2025Inspection
    Identified multiple deficiencies related to safe environment, PASARR coordination, nursing staff competency, laboratory services, and resident call systems.
    • §483.10(i)Safe Environment
    • §483.20(e)Coordination of PASARR and Assessments
    • §483.35Competent Nursing Staff
    • §483.50(a)Laboratory Services
    • §483.90(g)Resident Call System
    01 Oct 2025Inspection
    Identified multiple deficiencies regarding safe environment, PASARR coordination, staff competency, laboratory services, and resident call systems.
    • CFR 483.10(i)(1)-(7)Safe Environment
    • CFR 483.20(e)(1)-(2)Coordination of PASARR and Assessments
    • CFR 483.35(a)(3)-(4) and (d)Nursing Services - Competent Staff
    • CFR 483.50(a)(1)Laboratory Services
    • CFR 483.90(g)(1)-(2)Resident Call System
    01 Oct 2025Inspection
    Found safety and accessibility deficiencies in a resident room, including a broken towel rack and broken wall tile, and a nonfunctional bathroom call light.
    • 45.40.7Walls and Ceilings
    • 45.40.11Call System
    01 Oct 2025Inspection
    Found no deficiencies identified during the survey.
    01 Mar 2025Complaint
    Determined no deficiencies were cited after a complaint investigation.
    01 Mar 2025Complaint
    Investigated a complaint and found no deficiencies; compliance with minimal standards was noted.
    01 Dec 2024Revisit
    Determined that the provider remained out of compliance with Medicare/Medicaid participation due to deficiencies cited in prior investigations and a Life Safety Code survey.
    01 Dec 2024Revisit
    Confirmed that progress was made in addressing previously reported problems, but deficiencies from prior investigations remained out of compliance.
    01 Dec 2024Revisit
    Found ongoing noncompliance due to previously cited deficiencies. Follow-up review confirmed issues remained unresolved.
    01 Dec 2024Revisit
    Verified compliance with the Life Safety Code after a revisit. No deficiencies were cited.
    01 Dec 2024Revisit
    Found no deficiencies related to emergency preparedness during the survey.
    01 Dec 2024Revisit
    Found continued noncompliance with the standards after a follow-up visit; deficiencies from prior investigations remained cited.
    01 Dec 2024Revisit
    Identified ongoing noncompliance with participation requirements due to prior deficiencies and recommended a return to compliance effective 2024-12-11.
    01 Dec 2024Revisit
    Concluded that the nursing home remained out of compliance with Medicare/Medicaid participation due to deficiencies cited on the Life Safety Code annual recertification survey.
    01 Nov 2024Complaint
    Identified violations of residents' rights, including abuse and involuntary seclusion, after an incident where a resident was restrained in a lobby and denied bathroom access.
    • 45.17.2 Residents' RightsResidents' Rights
    01 Nov 2024Complaint
    Investigated a complaint alleging abuse; found that a cognitively impaired resident was restrained in a lobby chair, denied access to the bathroom, and verbally abused, constituting involuntary seclusion, and that the incident was not reported promptly.
    • CFR 483.12(a)(1)Free from abuse and involuntary seclusion
    • CFR 483.12(c)(1)-(4)Reporting of alleged violations
    01 Oct 2024Complaint
    Identified violations of residents' rights related to dignity and respect, including staff addressing residents by last name only without salutations.
    • 45.17.2Residents' Rights
    01 Oct 2024Inspection
    Identified multiple fire-safety deficiencies involving means of egress, doors, and smoke barrier subdivisions, with exits blocked or restricted during construction and doors not properly maintained.
    • NFPA 101 19.2.1; 7.1.10.1Means of Egress - General
    • NFPA 101 19.3.6.3.5Corridor - Doors
    • NFPA 101 19.3.7.1; 19.3.7.2Subdivision of Building Spaces - Smoke Compartments
    • NFPA 101 19.3.7.8Subdivision of Building Spaces - Smoke Barrier Doors
    01 Oct 2024Complaint
    Investigated and identified violations of resident rights and grievance processes, including staff addressing residents by their last names without salutations and an unresolved grievance for a resident representative.
    • 42 CFR 483.10Resident Rights/Exercise of Rights
    • 42 CFR 483.10(j)Grievances
    01 Oct 2024Inspection
    Identified violations of residents' rights due to staff addressing residents by last names only without salutations, which could be disrespectful.
    • 45.17.2Residents' Rights
    01 Oct 2024Inspection
    Identified deficiencies in resident dignity, grievance resolution, discharge data reporting, and care planning. The findings showed gaps in policy implementation and documentation.
    • 42 CFR 483.10Resident Rights/Exercise of Rights
    • 42 CFR 483.10(j)Grievances
    • 42 CFR 483.20(f)Encoding/Transmitting Resident Assessments
    • 42 CFR 483.21(b)Develop/Implement Comprehensive Care Plan
    01 Oct 2024Inspection
    Verified compliance with emergency preparedness requirements. No deficiencies were cited.
    01 Oct 2023Infection Control
    Found incomplete reporting of COVID-19 data to NHSN during a seven-day period, with CMS determining the information was not provided in the required format and frequency.
    • 42 CFR 483.80(g)COVID-19 reporting to NHSN (National Healthcare Safety Network)
    01 Sept 2023Revisit
    Confirmed compliance after a follow-up/revisit survey. No deficiencies were cited.
    01 Sept 2023Revisit
    Concluded that the facility was back in compliance with the Life Safety Code as of 08/11/23.
    01 Sept 2023Revisit
    Found no deficiencies identified related to emergency preparedness during the visit. The findings indicate compliance with all applicable federal, state, and local requirements.
    01 Sept 2023Revisit
    Found no deficiencies. A follow-up visit confirmed ongoing compliance with applicable Mississippi regulations.
    01 Aug 2023Inspection
    Investigators identified multiple deficiencies across resident care, including neglect concerns, incomplete assessments and care plans, inadequate ADL/oral/nail care, unsafe transfer practices, trauma-informed care gaps, and missing dental services.
    • §483.12(a)Freedom from Abuse, Neglect, and Exploitation
    • §483.20(b)(1)(2)(i)(iii)Comprehensive Assessments & Timing
    • §483.21(b)(1)Develop/Implement Comprehensive Care Plan
    • §483.24(a)(2)ADL Care Provided for Dependent Residents
    • §483.25(d)Accidents
    • §483.25(m)Trauma-informed Care
    • §483.55(b)Routine/Emergency Dental Services in NFs
    01 Aug 2023Inspection
    State investigators found multiple deficiencies in resident care, including neglect of oral/dental hygiene, incomplete assessments and care plans, inadequate ADL support, unsafe transfer practices, lack of trauma-informed care, and insufficient dental services.
    • 483.12(a)(1)Free from Abuse and Neglect
    • 483.20(b)(1)(2)(i)(iii)Comprehensive Assessments & Timing
    • 483.21(b)(1)(3)Develop/Implement Comprehensive Care Plan
    • 483.24(a)(2)ADL Care Provided for Dependent Residents
    • 483.25(d)(1)(2)Free of Accident Hazards/Supervision/Devices
    • 483.25(m)Trauma Informed Care
    • 483.55(b)(1)-(5)Routine/Emergency Dental Services in NF
    01 Aug 2023Inspection
    Investigated deficiencies found in resident rights, daily living activities, and transfer safety. Confirmed multiple failures to provide necessary care and to ensure safe transfers.
    • 45.17.2 Residents' RightsResidents' Rights
    • 45.21.2 Activities of daily livingActivities of Daily Living
    • 45.21.8 AccidentsAccidents
    01 Aug 2023Inspection
    Investigated found multiple deficiencies, including neglect of daily oral and personal care, incomplete assessments and care plans, inadequate ADL support, unsafe transfer practices, and lack of trauma-informed and dental services.
    • CFR 483.12(a)(1)Freedom from Abuse, Neglect, and Exploitation
    • CFR 483.20(b)(1)-(2)Comprehensive Assessments & Timing
    • CFR 483.21(b)(1)-(3)Develop/Implement Comprehensive Care Plan
    • CFR 483.24(a)(2)ADL Care Provided for Dependent Residents
    • CFR 483.25(d)(1)-(2)Free of Accident Hazards/Supervision/Devices
    • CFR 483.25(m)Trauma-Informed Care
    • CFR 483.55(b)(1)-(5)Routine/Emergency Dental Services in NFs
    01 Aug 2023Inspection
    Identified deficiencies in residents' rights, ADL support, and safety when transferring residents, including neglect of personal care for several residents and a lift-related injury.
    • 45.17.2Residents' Rights
    • 45.21.2Activities of daily living
    • 45.21.8Accidents
    01 Aug 2023Inspection
    Confirmed compliance with emergency preparedness requirements.
    01 Aug 2023Inspection
    Found no deficiencies related to emergency preparedness; the survey showed compliance with all applicable requirements.
    01 May 2023Complaint
    Investigated a complaint about falls and pressure ulcers. Found no deficiencies cited.
    01 May 2023Infection Control
    Found no deficiencies related to COVID-19 emergency preparedness.
    01 May 2023Complaint
    Found no deficiencies. The review confirmed compliance with emergency preparedness requirements.
    01 May 2023Infection Control
    Investigated a complaint and found no deficiencies. No deficiencies were cited after review.
    01 May 2023Complaint
    Found no deficiencies. The complaint review concluded with no violations identified.
    01 May 2023Infection Control
    Investigated a complaint about falls and pressure ulcers and found no deficiencies.
    01 Nov 2022Complaint
    Found no deficiencies cited after investigating a complaint concerning resident safety and falls.
    01 Nov 2022Complaint
    Investigated a complaint alleging resident safety and falls; found no deficiencies.
    01 May 2022Infection Control
    Determined compliance with emergency preparedness requirements after a survey conducted on 2022-05-12; census was 68 of 73 beds.
    01 May 2022Infection Control
    Found no deficiencies after a focused infection control assessment.
    01 May 2022Infection Control
    Found no deficiencies during a Covid-19 focused infection control survey conducted on 2022-05-12.
    01 Apr 2022Infection Control
    Found failure to report complete COVID-19 information to NHSN for a seven-day period as required; data were not in the standardized format or frequency specified.
    • 42 CFR 483.80(g)COVID-19 reporting to NHSN
    01 Mar 2022Revisit
    Determined no deficiencies identified and that compliance was reestablished.
    01 Mar 2022Revisit
    Concluded that compliance with Medicare/Medicaid participation requirements was restored; found no deficiencies.
    01 Feb 2022Revisit
    Found no deficiencies. No violations were cited.
    01 Feb 2022Revisit
    Found no deficiencies.
    01 Jan 2022Complaint
    Investigated a nursing home and found violations of participation requirements; multiple deficiencies were cited.
    01 Jan 2022Complaint
    Identified deficiencies related to resident rights and special needs during an annual recertification survey; complaint investigations were not substantiated.
    • Resident Rights - visitation
    • Special Needs
    01 Jan 2022Complaint
    Determined noncompliance with resident rights related to visitation and with special needs requirements.
    • M 500Resident Rights - Visitation
    • M 655Special Needs
    01 Jan 2022Inspection
    Found that the fire alarm system was not fully functional due to a persistent trouble signal and incomplete manual operation during construction.
    • 42 CFR 483.70(a)Fire Alarm System – Installation
    01 Jan 2022Inspection
    Investigated a COVID-19 visitation issue and respiratory equipment management problems, finding visitation restrictions during an outbreak and improper handling of oxygen-related equipment for several residents.
    • 45.17.2Residents' Rights
    • 45.21.11Special Needs
    01 Jan 2022Inspection
    Investigation found multiple deficiencies related to visitation rights during a COVID-19 outbreak, PASARR processes, quality of care plans, PEG tube medication administration, respiratory equipment management, and infection control.
    • CFR 483.10(f)(4)Right to Receive/Deny Visitors
    • CFR 483.20(e)(1)-(2)Coordination of PASARR and Assessments
    • CFR 483.20(k)(1)-(3)PASARR Screening for MD & ID
    • CFR 483.20(k)(4)MD/ID Significant Change Notification
    • CFR 483.21(b)(3)(i)Services Provided Meet Professional Standards
    • CFR 483.25(i)Respiratory care and tracheostomy care
    • CFR 483.80(a)-(f)Infection Prevention & Control
    01 Jan 2022Inspection
    Found no deficiencies. Emergency preparedness requirements were met.
    01 Feb 2021Complaint
    Found no deficiencies. Compliance with emergency preparedness requirements was confirmed.
    01 Feb 2021Complaint
    Found that deficiencies from a prior complaint remained; no new infection-control observations were noted.
    01 Feb 2021Infection Control
    Found no deficiencies.
    01 Feb 2021Complaint
    Investigated a complaint alleging resident neglect and quality-of-care concerns and determined compliance with state regulations; no deficiencies were found.
    01 Feb 2021Infection Control
    Found out of compliance based on deficiencies cited during a prior complaint investigation related to infection control.
    01 Jan 2021Complaint
    Investigated a complaint about staff verbal abuse toward a resident and delayed reporting; found a violation of residents' rights related to abuse prevention and reporting.
    • 45.17.2Residents' Rights
    01 Jan 2021Complaint
    Investigated a complaint of verbal abuse toward a resident and failure to timely report the incident; found violations of abuse prevention and reporting requirements.
    • 42 CFR 483.12Freedom from Abuse, Neglect, and Exploitation
    • 42 CFR 483.12(c)(1-4)Reporting of Alleged Violations
    01 Sept 2020Infection Control
    Concluded no deficiencies were found in infection control practices.
    01 Sept 2020Infection Control
    Determined compliance with emergency preparedness requirements during a COVID-19 focused survey conducted on 2020-09-01.
    01 May 2020Infection Control
    Found no deficiencies related to infection control and confirmed compliance with COVID-19 prevention practices.
    01 May 2020Infection Control
    Found no deficiencies. The review showed compliance with infection control requirements and related guidance.
    01 Jul 2019Inspection
    Found failures to inspect fire doors annually and to document monthly generator load tests.
    • Type ACMS S&C 17-38; NFPA 101; 118.2.1; 19.2.1; 7.1.10.1Means of Egress - General
    • Type ANFPA 110; NFPA 99; NFPA 70; NFPA 111Electrical Systems - Essential Electric System
    01 Jul 2019Inspection
    Determined that emergency generator testing documentation was incomplete for several months.
    • NFPA 110 8.4.2Emergency generator testing not conducted per NFPA 110 8.4.2
    01 Jul 2019Complaint
    Found no deficiencies. Allegations related to discharge, residents' rights, and abuse were not supported by evidence.

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    Mirador Living is not affiliated with the owner or operator(s) of Shearer-Richardson Memorial Nursing Home. The information above has not been verified or approved by the owner or operator. For exact information, please contact Shearer-Richardson Memorial Nursing Home directly. There is no cost for this service. We are compensated by the community you select.

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