Sunshine Health Care

    1677 MS-9, Pontotoc, MS 38863
    • Assisted Living
    • Memory Care
    • Skilled Nursing

    Caring, competent staff; excellent workplace

    I've been impressed by the caring, compassionate, and competent staff - therapy is excellent and treatment plans are up to date. The facility is clean, bright, well-run, family-involved; residents are clearly loved, staff always help, and they even serve homemade cakes and desserts. It's an amazing, easy place to work - Jennifer and Ariel are outstanding and deserve a pay raise; paydays are the 5th and 20th.

    Staff member
    Jul 2026

    Schedule a Tour

    Date of Tour
    Time Window
    Tour Type

    You selected in-person tour on in the

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.57·(7)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      4.0
    • Meals

      4.0
    • Amenities

      5.0
    • Value

      4.6

    Pros

    • Caring and compassionate staff
    • Competent and effective caregivers
    • High-quality care
    • Wonderful, effective therapy and rehabilitation
    • Clean and bright facility
    • Well-run with up-to-date treatment plans
    • Family involvement and family-oriented culture
    • Homemade cakes and desserts
    • Staff who help out and show teamwork
    • Positive workplace for many employees
    • Specific staff (Jennifer and Ariel) highly praised
    • Residents well-liked and cared for

    Cons

    • Messy staff (some staff perceived as disorganized)
    • Workplace drama among staff
    • Micromanagement issues
    • Pay schedule (paydays on the 5th and 20th) noted as a concern

    Summary of reviews

    Overall sentiment across the reviews is strongly positive with consistent praise for the quality of care and the culture of compassion at Sunshine Health Care. Multiple reviewers emphasize that residents receive high-quality, family-oriented care delivered by competent, caring staff. There is a recurring theme that the facility feels bright, clean, and well-run, and many comments suggest residents and families are pleased with treatment outcomes.

    Care quality and clinical services receive particularly strong endorsement. Reviewers frequently highlight effective, wonderful therapy and rehabilitation services and note that treatment plans are current and tailored, which supports good outcomes. The combination of competent staff and up-to-date treatment planning is presented as a key reason for resident improvement and family satisfaction.

    Physical environment and amenities are described positively. The facility is described as clean and bright, and reviewers specifically mention homemade cakes and desserts as a memorable dining/amenity detail that contributes to a home-like atmosphere. The facility’s organization and appearance are often cited as contributing to a perception that it is well-run.

    Staff culture is a central theme and leans positive overall. Many reviews describe staff as compassionate, helpful, and willing to pitch in; several reviewers call the workplace a fantastic or amazing place to work. Family involvement and a family-oriented approach are highlighted, indicating good communication and inclusion of families in care. In particular, two staff members—Jennifer and Ariel—are singled out for high praise, and reviewers say these employees deserve pay raises, signaling strong individual-level approval and recognition.

    There are, however, recurring concerns around internal staff dynamics and management style. Several reviewers mention "messy" staff behavior, ongoing "drama," and issues with micromanagement. These comments suggest that while direct care may be strong, there are interpersonal or organizational tensions that affect some employees’ experience. Additionally, the pay schedule (paydays on the 5th and 20th) is noted explicitly and presented as a drawback by at least one reviewer. These negative points are less frequent than the positive ones but are consistent enough to be considered areas for improvement.

    In summary, the dominant impression is of a facility that provides compassionate, competent, and effective care in a clean, bright, and family-oriented environment. Therapy and treatment planning are strengths, and specific staff members receive notable commendation. The main areas to address are interpersonal and management-related issues—messiness, drama, and micromanagement—and some administrative friction around payroll timing. Addressing these concerns could further strengthen staff morale and complement the strong clinical and resident-centered performance already present.

    Reviews written on Mirador

    We have no reviews to show about Sunshine Health Care.

    Help other families by writing a review about your experience with this community.

    Medicare Ratings

    5·/ 5
    • Overall

    • Health Inspection

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of Sunshine Health Care

    Sunshine Health Care is located at 1677 MS-9, Pontotoc, MS, 38863.

    About Sunshine Health Care

    Sunshine Health Care, Inc. sits up on Highway 9 North in Pontotoc, Mississippi, and folks around there know it's a place where you can find a wide range of care options, whether someone's looking for Active Adult Living, Independent Living, Assisted Living, Memory Care, different kinds of Home Care including Medicare-certified home health, Adult Day Services, Long-Term Care or Skilled Nursing, and Hospice Care, which means people can pick what matches their health and daily needs best, and the place has 60 certified beds for residents. The staff at Sunshine Health Care brings skills from all sorts of healthcare backgrounds, keeping an eye on each person's health, helping with daily activities like bathing, dressing, mobility, and giving medications, and there's always someone on hand with round-the-clock supervision and a 24-hour nursing care system, plus 12 to 16 hours of hands-on nursing each day. Residents get personalized care plans, whether they need support managing chronic illness, therapies, memory care, or the more specialized health services, and the facility works to keep up with newer treatments and advanced medical tools, all while the staff tries to make the place feel comfortable and open for everyone.

    People living at Sunshine Health Care get meals made by a professional chef, with restaurant-style options, all-day dining, and choices for those who have allergies or diabetes, making sure no one gets left out at meal times. The living arrangements offer choices too, with rooms that come furnished, private bathrooms, kitchenettes, cable TV, phone, air conditioning, and fast internet, along with emergency alert systems for safety. Housekeeping, laundry, dry cleaning, move-in help, and a concierge are just a few of the daily support services, and transportation gets arranged for people who need to head out to a pharmacy, a doctor, or a nearby place of worship.

    The community has indoor and outdoor common areas where people can gather, walk the outdoor paths, join fitness programs, try the spa or wellness room, and take part in music activities, scheduled movie nights, or things like art, games, library time, or resident-run activities, so there's often something to do, even if someone just wants a quiet walk or a little garden time. The business room and activity rooms let folks get together for learning or just friendly conversation, and the facility recognizes that everyone benefits from both privacy and community when that's wanted. Residents have the option to join in family support programs and community-sponsored events too, which helps everyone stay connected.

    Sunshine Health Care accepts Medicare and Medicaid, aiming to be a reliable place in the Pontotoc area for comprehensive, person-focused healthcare, including physical, mental, and day-to-day needs, and there's always effort going into making sure care is tailored to the individual. There's a waiting list for long-term care, which shows people tend to stay, and the overall feel is one where people get both support and respect, with a commitment to making each day as good as it can be for everyone. The place stays open during the week and brings a team approach to caring for everyone, always aiming for health, comfort, and a sense of belonging.

    People often ask...

    Sunshine Health Care offers assisted living, memory care, and skilled nursing.

    The full address for this community is 1677 MS-9, Pontotoc, MS 38863.

    No, Sunshine Health Care does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Mississippi, the State Department of Health licenses care facilities and publishes the survey, complaint, and infection-control reports from its inspections.

    License numbernh-255319
    Facility typeNursing Home
    Special certificationMedicaid/Medicare – Dually certified

    Inspection Reports

    44

    Reports

    6

    Citations

    11

    Complaints

    7

    Years

    01 Apr 2026Complaint
    Found no deficiencies after investigating the complaint and confirmed compliance with required standards.
    01 Apr 2026Complaint
    Found no deficiencies after investigating a complaint; determined compliance with program requirements.
    01 Sept 2025Revisit
    Confirmed corrective measures were in place and recommended placing the facility back in compliance.
    01 Sept 2025Revisit
    Confirmed compliance with the minimum standards for operation. No deficiencies were cited.
    01 Jul 2025Inspection
    Found inaccuracies in resident assessments due to mislabeling antiplatelet therapy as anticoagulants and incorrect PASRR level determinations.
    • CFR 483.20(g)(h)(i)(j)Accuracy of Assessments
    01 Jul 2025Inspection
    Found no deficiencies identified in emergency preparedness. Compliance with requirements was observed.
    01 Jul 2025Inspection
    Found no deficiencies. The annual re-certification survey determined compliance with all requirements.
    01 Apr 2024Revisit
    Recommended reinstatement of compliance following a desk review. The review indicated the facility was in compliance.
    01 Apr 2024Revisit
    Found no deficiencies.
    01 Mar 2024Inspection
    Identified incorrect coding of a discharge MDS assessment. The discharge was recorded as hospital discharge when the resident actually left for home.
    • CFR §483.20(g)Accuracy of Assessments
    01 Mar 2024Inspection
    Found no deficiencies cited during this survey.
    01 Mar 2024Inspection
    Found no deficiencies. The agency determined compliance after a survey conducted from March 4 to March 6, 2024.
    01 Mar 2024Inspection
    Found no deficiencies in emergency preparedness. The review indicated compliance with applicable federal, state, and local requirements.
    01 Apr 2023Complaint
    Investigated a complaint alleging cognitively impaired residents were not appropriately supervised during transport. Found no deficiencies.
    01 Apr 2023Complaint
    Investigated a complaint alleging improper supervision of cognitively impaired residents during transport and inadequate transportation services; concluded substantial compliance with program requirements and found no deficiencies.
    01 Dec 2022Revisit
    Found no deficiencies related to emergency preparedness.
    01 Dec 2022Revisit
    Verified compliance with the minimum standards during a desk review. No deficiencies were cited.
    01 Dec 2022Revisit
    Verified compliance after a revisit and recommended placing back in compliance effective 12/07/22.
    01 Dec 2022Revisit
    Recommended the facility be placed back in compliance after reviewing corrective measures. The review concluded that actions taken were sufficient to restore compliance.
    01 Nov 2022Inspection
    Found attic access doors serving as smoke barriers lacked self-closing devices, violating life-safety code.
    • NFPA 101, 19.2.2.2.7Self-closing doors required for smoke barriers
    01 Nov 2022Inspection
    Found attic hatch doors acting as smoke barriers installed without self-closing devices, compromising fire safety.
    • NFPA 101 19.2.2.2.7Doors with Self-Closing Devices
    01 Nov 2022Inspection
    Observed lack of 'O2 In Use' signage at room entrances for residents using oxygen therapy. Two residents were affected.
    • 483.25(i)Respiratory care including tracheostomy care and tracheal suctioning
    01 Nov 2022Inspection
    Found no deficiencies.
    01 Nov 2022Inspection
    Determined no deficiencies were found during the annual recertification survey.
    01 Jun 2022Infection Control
    Verified no deficiencies were found during a focused COVID-19 infection-control review.
    01 Jun 2022Infection Control
    Found compliance with COVID-19 focused emergency preparedness requirements; no deficiencies were cited.
    01 Oct 2021Infection Control
    Found no deficiencies during a Covid-19 focused infection control survey.
    01 Oct 2021Infection Control
    Verified compliance with emergency preparedness requirements; no deficiencies were identified.
    01 Sept 2021Complaint
    Investigated the complaint and found no deficiencies.
    01 Sept 2021Infection Control
    Investigated a complaint and found no deficiencies.
    01 Sept 2021Complaint
    Verified compliance with emergency preparedness requirements during a Covid-19 focused survey.
    01 Sept 2021Complaint
    Found no deficiencies related to infection control and concluded compliance with infection control practices.
    01 Sept 2021Infection Control
    Concluded compliance with infection control measures and did not substantiate a related complaint; no citations were issued.
    01 May 2021Complaint
    Determined compliance with Medicare and Medicaid participation after investigating complaints.
    01 May 2021Complaint
    Found no deficiencies after investigating a complaint.
    01 Dec 2020Infection Control
    Found no deficiencies. A focused COVID-19 emergency preparedness review was conducted on 12/15/2020.
    01 Dec 2020Infection Control
    Found no deficiencies during a COVID-19 focused infection control survey conducted on 2020-12-15.
    01 Dec 2020Infection Control
    Found no deficiencies during a focused COVID-19 emergency preparedness survey.
    01 Jun 2020Infection Control
    Confirmed COVID-19 infection control measures were compliant during a focused infection control review. The assessment found infection control practices were implemented according to guidelines.
    01 Jun 2020Infection Control
    Found no deficiencies related to infection control during the COVID-19 focused assessment.
    01 Dec 2019Inspection
    Observed corridor doors damaged and unable to close, compromising smoke containment between areas.
    • 42 CFR Parts 403, 418, 460, 482, 483, and 485Corridor - Doors
    01 Dec 2019Inspection
    Concluded compliance with applicable regulations after the December 2019 recertification survey.
    01 Oct 2019Complaint
    Found no deficiencies after investigating the complaint that the facility lacked air conditioning.
    01 Oct 2019Complaint
    Concluded substantial compliance and no deficiencies were cited.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Sunshine Health Care. The information above has not been verified or approved by the owner or operator. For exact information, please contact Sunshine Health Care directly. There is no cost for this service. We are compensated by the community you select.

    Are you an owner or operator of this community?

    Claim this listing to receive messages from prospective customers and manage your community page.

    Nearby Communities

    Assisted Living in Nearby Cities

    1. 3 facilities
    2. 2 facilities
    3. 15 facilities$4,415/mo
    4. 6 facilities
    5. 14 facilities$3,403/mo
    6. 1 facilities
    7. 15 facilities$4,415/mo
    8. 3 facilities
    9. 1 facilities
    10. 2 facilities
    11. 4 facilities
    12. 2 facilities
    © 2026 Mirador Living