Sunshine Health Care

    1677 MS-9, Pontotoc, MS 38863
    • Assisted Living
    • Memory Care
    • Skilled Nursing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.67·(9)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      4.3
    • Meals

      4.0
    • Amenities

      5.0
    • Value

      4.7

    Pros

    • Compassionate, competent staff
    • Effective, individualized therapy services
    • Up-to-date treatment plans
    • Family-involvement in care planning
    • Homemade desserts and appealing dining touches
    • Clean, bright, well-maintained facility
    • Team-oriented, helpful staff
    • Positive workplace culture and staff recognition
    • High resident and family satisfaction

    Cons

    • Micromanagement and staff interpersonal conflict
    • Inconsistent staff organization and professionalism
    • Payroll timing and compensation concerns
    • Occasional administrative and process inconsistencies

    Summary of reviews

    Overall assessment Sunshine Health Care is described predominantly as a well-run, family-oriented facility that delivers reliably positive care experiences. Clinical elements such as individualized, up-to-date treatment plans and effective therapy services are repeatedly highlighted. Families and residents express high satisfaction with the quality of care and the facility’s responsiveness to family involvement in care planning.

    Care and clinical services Reviewers emphasize competent nursing and therapy teams who implement current treatment plans and produce measurable improvements. Therapy services receive specific praise for their effectiveness, and care plans are described as modern and actively used. These factors suggest a clinical orientation toward rehabilitation and ongoing plan review.

    Staff and workplace culture Staff are consistently characterized as compassionate, attentive, and team-oriented. Several reviews singled out individual caregivers for praise and noted a generally positive workplace culture that can make the facility an appealing place to work. That said, there are recurring comments about interpersonal staff conflict and micromanagement, which appear to be internal management and culture issues that could affect staff morale and consistency of performance.

    Dining and activities Dining receives positive mention through references to homemade cakes and desserts and other appealing touches that contribute to resident satisfaction. The facility’s family-oriented approach and visible involvement of families in activities and care decisions support a social environment that residents and relatives appreciate.

    Facilities and cleanliness The physical environment is described as clean, bright, and well-maintained. Reviewers note a tidy, welcoming atmosphere, which aligns with the overall impression of a facility that attends to environmental standards and resident comfort.

    Management and operational patterns Operational strengths include efficient day-to-day management and visible staff cooperation during busy periods. However, reviewers also identify management-related weaknesses: micromanagement, episodes of staff drama or disorganization, and concerns about payroll timing and compensation competitiveness. There are occasional administrative or process inconsistencies noted; these are characterized as minor but worth verifying during a tour or discussion with leadership.

    Notable patterns and guidance for prospective families The dominant pattern is positive: strong clinical care, effective therapy, active family involvement, and an attractive facility environment. The principal caveats concern internal management and staff-consistency issues that could influence day-to-day resident experience. Prospective residents and families may want to ask about staffing continuity, management style, recent staff turnover, and how compensation and scheduling are handled to understand how those factors might affect care consistency. Overall, Sunshine Health Care appears to offer high-quality, family-centered care with a few operational areas to explore further during the decision process.

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    Medicare Ratings

    5·/ 5
    • Overall

    • Health Inspection

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Sunshine Health Care is located at 1677 MS-9, Pontotoc, MS, 38863.

    About Sunshine Health Care

    Sunshine Health Care, Inc. sits up on Highway 9 North in Pontotoc, Mississippi, and folks around there know it's a place where you can find a wide range of care options, whether someone's looking for Active Adult Living, Independent Living, Assisted Living, Memory Care, different kinds of Home Care including Medicare-certified home health, Adult Day Services, Long-Term Care or Skilled Nursing, and Hospice Care, which means people can pick what matches their health and daily needs best, and the place has 60 certified beds for residents. The staff at Sunshine Health Care brings skills from all sorts of healthcare backgrounds, keeping an eye on each person's health, helping with daily activities like bathing, dressing, mobility, and giving medications, and there's always someone on hand with round-the-clock supervision and a 24-hour nursing care system, plus 12 to 16 hours of hands-on nursing each day. Residents get personalized care plans, whether they need support managing chronic illness, therapies, memory care, or the more specialized health services, and the facility works to keep up with newer treatments and advanced medical tools, all while the staff tries to make the place feel comfortable and open for everyone.

    People living at Sunshine Health Care get meals made by a professional chef, with restaurant-style options, all-day dining, and choices for those who have allergies or diabetes, making sure no one gets left out at meal times. The living arrangements offer choices too, with rooms that come furnished, private bathrooms, kitchenettes, cable TV, phone, air conditioning, and fast internet, along with emergency alert systems for safety. Housekeeping, laundry, dry cleaning, move-in help, and a concierge are just a few of the daily support services, and transportation gets arranged for people who need to head out to a pharmacy, a doctor, or a nearby place of worship.

    The community has indoor and outdoor common areas where people can gather, walk the outdoor paths, join fitness programs, try the spa or wellness room, and take part in music activities, scheduled movie nights, or things like art, games, library time, or resident-run activities, so there's often something to do, even if someone just wants a quiet walk or a little garden time. The business room and activity rooms let folks get together for learning or just friendly conversation, and the facility recognizes that everyone benefits from both privacy and community when that's wanted. Residents have the option to join in family support programs and community-sponsored events too, which helps everyone stay connected.

    Sunshine Health Care accepts Medicare and Medicaid, aiming to be a reliable place in the Pontotoc area for comprehensive, person-focused healthcare, including physical, mental, and day-to-day needs, and there's always effort going into making sure care is tailored to the individual. There's a waiting list for long-term care, which shows people tend to stay, and the overall feel is one where people get both support and respect, with a commitment to making each day as good as it can be for everyone. The place stays open during the week and brings a team approach to caring for everyone, always aiming for health, comfort, and a sense of belonging.

    People often ask...

    Sunshine Health Care offers assisted living, memory care, and skilled nursing.

    The full address for this community is 1677 MS-9, Pontotoc, MS 38863.

    No, Sunshine Health Care does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Mississippi, the State Department of Health licenses care facilities and publishes the survey, complaint, and infection-control reports from its inspections.

    License numbernh-255319
    Facility typeNursing Home
    Special certificationMedicaid/Medicare – Dually certified

    Inspection Reports

    49

    Reports

    11

    Citations

    11

    Complaints

    7

    Years

    01 Aug 2026Revisit
    Concluded that compliance was achieved after a desk review confirmed corrective measures were in place and sustained.
    01 Aug 2026Revisit
    Verified compliance with the minimum standards and placed the provider back in compliance after review of information from the annual recertification survey.
    01 Jun 2026Inspection
    Identified deficiencies in environment, resident care, and pest control.
    • 42 CFR 483.10(i)(1)-(7)Safe/Clean/Comfortable/Homelike Environment
    • 42 CFR 483.24(a)(2)ADL Care Provided for Dependent Residents
    • 42 CFR 483.90(i)(4)Maintains Effective Pest Control Program
    01 Jun 2026Inspection
    Found deficiencies in activities of daily living, including inadequate personal hygiene and daily clothing changes for one sampled resident, and pest control failures with ants observed in one resident room.
    • 45.21.2Activities of daily living
    • 45.33.4Control of insects, rodents, etc.
    01 Jun 2026Inspection
    Found no deficiencies.
    01 Apr 2026Complaint
    Found no deficiencies after investigating a complaint; determined compliance with program requirements.
    01 Apr 2026Complaint
    Found no deficiencies after investigating the complaint and confirmed compliance with required standards.
    01 Sept 2025Revisit
    Confirmed compliance with the minimum standards for operation. No deficiencies were cited.
    01 Sept 2025Revisit
    Confirmed corrective measures were in place and recommended placing the facility back in compliance.
    01 Jul 2025Inspection
    Found inaccuracies in resident assessments due to mislabeling antiplatelet therapy as anticoagulants and incorrect PASRR level determinations.
    • CFR 483.20(g)(h)(i)(j)Accuracy of Assessments
    01 Jul 2025Inspection
    Found no deficiencies. The annual re-certification survey determined compliance with all requirements.
    01 Jul 2025Inspection
    Found no deficiencies identified in emergency preparedness. Compliance with requirements was observed.
    01 Apr 2024Revisit
    Found no deficiencies.
    01 Apr 2024Revisit
    Recommended reinstatement of compliance following a desk review. The review indicated the facility was in compliance.
    01 Mar 2024Inspection
    Identified incorrect coding of a discharge MDS assessment. The discharge was recorded as hospital discharge when the resident actually left for home.
    • CFR §483.20(g)Accuracy of Assessments
    01 Mar 2024Inspection
    Found no deficiencies in emergency preparedness. The review indicated compliance with applicable federal, state, and local requirements.
    01 Mar 2024Inspection
    Found no deficiencies cited during this survey.
    01 Mar 2024Inspection
    Found no deficiencies. The agency determined compliance after a survey conducted from March 4 to March 6, 2024.
    01 Apr 2023Complaint
    Investigated a complaint alleging improper supervision of cognitively impaired residents during transport and inadequate transportation services; concluded substantial compliance with program requirements and found no deficiencies.
    01 Apr 2023Complaint
    Investigated a complaint alleging cognitively impaired residents were not appropriately supervised during transport. Found no deficiencies.
    01 Dec 2022Revisit
    Found no deficiencies related to emergency preparedness.
    01 Dec 2022Revisit
    Verified compliance with the minimum standards during a desk review. No deficiencies were cited.
    01 Dec 2022Revisit
    Recommended the facility be placed back in compliance after reviewing corrective measures. The review concluded that actions taken were sufficient to restore compliance.
    01 Dec 2022Revisit
    Verified compliance after a revisit and recommended placing back in compliance effective 12/07/22.
    01 Nov 2022Inspection
    Found attic hatch doors acting as smoke barriers installed without self-closing devices, compromising fire safety.
    • NFPA 101 19.2.2.2.7Doors with Self-Closing Devices
    01 Nov 2022Inspection
    Observed lack of 'O2 In Use' signage at room entrances for residents using oxygen therapy. Two residents were affected.
    • 483.25(i)Respiratory care including tracheostomy care and tracheal suctioning
    01 Nov 2022Inspection
    Found attic access doors serving as smoke barriers lacked self-closing devices, violating life-safety code.
    • NFPA 101, 19.2.2.2.7Self-closing doors required for smoke barriers
    01 Nov 2022Inspection
    Determined no deficiencies were found during the annual recertification survey.
    01 Nov 2022Inspection
    Found no deficiencies.
    01 Jun 2022Infection Control
    Found compliance with COVID-19 focused emergency preparedness requirements; no deficiencies were cited.
    01 Jun 2022Infection Control
    Verified no deficiencies were found during a focused COVID-19 infection-control review.
    01 Oct 2021Infection Control
    Found no deficiencies during a Covid-19 focused infection control survey.
    01 Oct 2021Infection Control
    Verified compliance with emergency preparedness requirements; no deficiencies were identified.
    01 Sept 2021Infection Control
    Concluded compliance with infection control measures and did not substantiate a related complaint; no citations were issued.
    01 Sept 2021Complaint
    Investigated the complaint and found no deficiencies.
    01 Sept 2021Complaint
    Verified compliance with emergency preparedness requirements during a Covid-19 focused survey.
    01 Sept 2021Infection Control
    Investigated a complaint and found no deficiencies.
    01 Sept 2021Complaint
    Found no deficiencies related to infection control and concluded compliance with infection control practices.
    01 May 2021Complaint
    Determined compliance with Medicare and Medicaid participation after investigating complaints.
    01 May 2021Complaint
    Found no deficiencies after investigating a complaint.
    01 Dec 2020Infection Control
    Found no deficiencies during a COVID-19 focused infection control survey conducted on 2020-12-15.
    01 Dec 2020Infection Control
    Found no deficiencies during a focused COVID-19 emergency preparedness survey.
    01 Dec 2020Infection Control
    Found no deficiencies. A focused COVID-19 emergency preparedness review was conducted on 12/15/2020.
    01 Jun 2020Infection Control
    Found no deficiencies related to infection control during the COVID-19 focused assessment.
    01 Jun 2020Infection Control
    Confirmed COVID-19 infection control measures were compliant during a focused infection control review. The assessment found infection control practices were implemented according to guidelines.
    01 Dec 2019Inspection
    Observed corridor doors damaged and unable to close, compromising smoke containment between areas.
    • 42 CFR Parts 403, 418, 460, 482, 483, and 485Corridor - Doors
    01 Dec 2019Inspection
    Concluded compliance with applicable regulations after the December 2019 recertification survey.
    01 Oct 2019Complaint
    Concluded substantial compliance and no deficiencies were cited.
    01 Oct 2019Complaint
    Found no deficiencies after investigating the complaint that the facility lacked air conditioning.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Sunshine Health Care. The information above has not been verified or approved by the owner or operator. For exact information, please contact Sunshine Health Care directly. There is no cost for this service. We are compensated by the community you select.

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