Compassionate and professional nursing and support staff
Attentive care and timely call-light response on some shifts
Helpful administration and social services follow-up
Positive rehabilitation and long-term care experiences
Comfort-focused support during residents’ final days
Clean, pleasant, and recently remodeled areas
Well-prepared food and favorable dining experiences
Opportunities for resident outings and independent choice
Cons
Inconsistent personal-care delivery and response times
Uneven conditions and resident experience between older and remodeled areas
Weak tracking of residents’ personal belongings
Communication gaps with families
Occasional concerns about staff courtesy
Summary of reviews
Overall, feedback is largely positive about the care at Azalea Gardens. Families describe staff as kind, professional, knowledgeable, and attentive, with several praising support during rehabilitation, long-term care, and residents’ final days. One family, however, described inconsistent personal-care delivery and delayed responses, with the experience varying by staff member and area of the building. Another reviewer raised a concern about staff courtesy. These accounts suggest that care experiences may not be uniform across shifts or residents.
The physical environment receives mixed but specific feedback. Recent renovations are described as attractive, clean, and pleasant, and one family says the facility is well maintained. In contrast, a family familiar with an older section described odor concerns and a less positive resident experience there. The same family raised concerns about keeping track of residents’ clothing and other personal items. These differences make it useful for prospective families to ask which areas are currently in use and how residents’ belongings are labeled and managed.
Dining feedback is favorable: families describe the food as good or well prepared. One family also reports that residents have opportunities to get out and about and reasonable freedom to make choices. Administrative support is praised, including follow-up from the social services department and director of nursing, though one current family member says communication can be lacking in some areas. In sum, many accounts describe a welcoming, well-run experience, while the concerns point to variability in personal care, responsiveness, communication, and conditions across different parts of the facility.
Reviews written on Mirador
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Medicare Ratings
3·/ 5
Overall
Health Inspection
Staffing
Quality Measures
Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov
Location
Azalea Gardens Nursing Center is located at 530 Hall St, Wiggins, MS, 39577.
About Azalea Gardens Nursing Center
Azalea Gardens Nursing Center sits within a Continuing Care Retirement Community and tries to make life easier for seniors by offering several types of care, including skilled nursing, rehabilitation like physical and occupational therapy, and memory care for those who need extra help. The center has both private and semi-private rooms, some with kitchenettes and private bathrooms, plus cable TV, telephones, air conditioning, and Wi-Fi so residents can stay comfortable. Residents can enjoy meals in a shared dining room, try restaurant-style options, and get special menus for allergies or diabetes, with a professional chef in charge of the food, and many people say the meals are very good here, using quality ingredients and focusing on nutrition. The staff puts effort into making things feel home-like, with a focus on respecting everyone's choices and helping people keep as much independence as possible, and they're often described as helpful, joyful, and kind, which helps make the center feel welcoming.
There are housekeeping and laundry services, move-in help, and support for families, and the nursing center arranges plenty of social activities like movie nights, music programs, arts and crafts, fitness, outdoor walks in landscaped gardens or on walking paths, and even resident-run events, so people keep busy and stay connected. The community features common areas for socializing, a library, a game room, therapy rooms, an on-site beauty and barber shop, a fitness room, a spa, and picnic spots, plus outdoor courtyards and garden spaces for those who want to sit in the sun or go for a walk.
For safety, there's supervision and a call system 24 hours a day, with a nurse always around and a physician available for medical needs, as well as support for non-ambulatory residents. The center helps people with daily living-things like bathing, dressing, taking medicine, and moving around. It offers short- and long-term stays, skilled nursing care, end-of-life hospice support, lab and x-ray services on-site, and support for special needs. Residents and families can count on access to programs in different languages and a policy that won't discriminate based on race, national origin, disability, age, or . The community's main goal is to make everyone-residents, families, staff-feel at home, respected, and part of a heartfelt, happy group, and it tries to do this by building good routines, offering lots of activities, and supporting each person's health, independence, and choice in daily life. Azalea Gardens Nursing Center accepts both Medicare and Medicaid and aims to provide honest care that matches each person's needs.
People often ask...
Azalea Gardens Nursing Center offers assisted living, memory care, and skilled nursing.
There are 3 photos of Azalea Gardens Nursing Center on Mirador.
The full address for this community is 530 Hall St, Wiggins, MS 39577.
No, Azalea Gardens Nursing Center does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Mississippi, the State Department of Health licenses care facilities and publishes the survey, complaint, and infection-control reports from its inspections.
License number
nh-255233
Facility type
Nursing Home
Special certification
Medicaid/Medicare – Dually certified
Inspection Reports
55
Reports
1
Type A Citations
0
Type B Citations
22
Complaints
7
Years
01 Aug 2026Inspection
01 Aug 2026Inspection
Investigated an annual survey found multiple deficiencies in food safety, privacy protections, environment, care planning, nutrition, PEG tube care, and quality assurance oversight.
§483.60(i)(1)-(2)Food safety requirements
§483.10(h)(1)-(3)Privacy and Confidentiality
§483.10(i)(1)-(7)Safe Environment
§483.21(b)(1)-(3)Care planning
§483.21(b)(2)(i)-(iii)Care Plan Timing and Revision
§483.25(g)(1)-(3)Nutrition/Hydration Status Maintenance
§483.25(g)(4)-(5)Tube Feeding Management
§483.75(c)(1)-(4); §483.75(d)(1)-(2); §483.75(e)(1)-(3); §483.75(g)(2)-(3)Quality Assurance and Performance Improvement
01 Aug 2026Inspection
01 Aug 2026Inspection
Identified violations related to residents' rights privacy and safe food handling. Privacy was not maintained for some residents and personal care information was posted, and food storage practices showed sanitation concerns.
45.17.2Residents' Rights
45.29.1Safe Food Handling Procedures
01 Aug 2026Inspection
01 Aug 2026Inspection
Found no deficiencies. The review showed compliance with applicable emergency preparedness requirements.
01 Aug 2026Revisit
01 Aug 2026Revisit
Verified compliance with Medicare and Medicaid participation after a follow-up visit and recommended restoration of compliance effective 9/7/26.
01 Aug 2026Revisit
01 Aug 2026Revisit
Verified compliance with applicable standards and recommended restoration to full compliance.
01 Feb 2026Complaint
01 Feb 2026Complaint
Investigated two complaint investigations and found no deficiencies.
01 Feb 2026Complaint
01 Feb 2026Complaint
Investigated two complaints and found no deficiencies.
01 Sept 2025Complaint
01 Sept 2025Complaint
Investigated a neglect allegation related to a resident's leg pain leading to hospital transfer and amputation; found no deficiencies cited.
01 Sept 2025Complaint
01 Sept 2025Complaint
Investigated the complaint and found no deficiencies. Compliance with requirements was confirmed.
01 May 2025Revisit
01 May 2025Revisit
Verified compliance with applicable safety code requirements and recommended restoration to compliant status.
01 May 2025Revisit
01 May 2025Revisit
Verified compliance with emergency preparedness requirements and found no deficiencies.
01 May 2025Complaint
01 May 2025Complaint
Investigated two complaints and found no deficiencies. Confirmed compliance with Medicare and Medicaid participation requirements.
01 May 2025Complaint
01 May 2025Complaint
Found no deficiencies after investigating two complaints, one involving a fall with major injury and another alleging verbal abuse.
01 Apr 2025Revisit
01 Apr 2025Revisit
Identified deficiencies on the Life Safety Code recertification survey; prior information showed compliance with general standards but life safety issues remained out of compliance.
01 Apr 2025Revisit
01 Apr 2025Revisit
Cited deficiencies from a Life Safety Code recertification survey left the entity out of compliance.
01 Mar 2025Inspection
01 Mar 2025Inspection
Found deficiencies related to nurse staffing posting, food safety, and infection control.
CFR §483.35(g)Nurse Staffing Information
CFR §483.60(i)(1)-(i)(2)Food Safety
CFR §483.80(a)(1)-(f)Infection Prevention & Control
01 Mar 2025Inspection
01 Mar 2025Inspection
Found deficiencies in the fire alarm system installation and smoke barrier walls that affected all residents.
NFPA 101 19.3.7.1, 19.3.7.2; 8.6.7.1(1)Subdivision of Building Spaces - Smoke Barrier
01 Mar 2025Inspection
01 Mar 2025Inspection
Found the fire alarm system did not meet current standards, with pull stations mounted too high and horn/strobe devices missing, potentially affecting residents.
NFPA 101, Life Safety Code, section 9.6.6Fire alarm system compliance (NFPA 101 9.6.6)
01 Mar 2025Inspection
01 Mar 2025Inspection
Found deficiencies in safe food handling procedures and infection control during a survey, including improper hand hygiene, unsafe food storage, thermometer calibration gaps, and improper syringe handling.
45.29.1Safe Food Handling Procedures
48.58.1Infection Control
01 Mar 2025Inspection
01 Mar 2025Inspection
Verified emergency preparedness requirements were met and no deficiencies were identified. The survey found readiness aligned with federal, state, and local standards.
01 Mar 2024Complaint
01 Mar 2024Complaint
Investigated a complaint alleging neglect and found no deficiencies cited.
01 Mar 2024Complaint
01 Mar 2024Complaint
Investigated a neglect-related complaint and found no deficiencies.
01 Nov 2023Complaint
01 Nov 2023Complaint
Investigated a complaint alleging a resident was left wet for extended periods and not receiving care per physician orders. Found no deficiencies.
01 Nov 2023Complaint
01 Nov 2023Complaint
Confirmed no deficiencies.
01 Aug 2023Revisit
01 Aug 2023Revisit
Determined no violations cited and compliance was restored.
—
01 Aug 2023Revisit
01 Aug 2023Revisit
Found no deficiencies. The agency concluded compliance and recommended continued compliance.
01 Aug 2023Revisit
01 Aug 2023Revisit
Concluded that compliance was restored after a desk review; no deficiencies were identified.
01 Jun 2023Inspection
01 Jun 2023Inspection
Investigated restraint use, identifying multiple residents with full-length bed rails and a lap buddy used without proper assessment or care planning.
42 CFR 483.10(e)(1), 42 CFR 483.12(a)(2)Right to be Free from Physical Restraints
42 CFR 483.21(b)(1), 42 CFR 483.21(b)(3)Develop/Implement Comprehensive Care Plan
01 Jun 2023Inspection
01 Jun 2023Inspection
Found multiple instances of restraints being used (full-length bed rails and a lap buddy) without proper assessment or least restrictive alternative considerations; several residents could not release restraints on their own.
Type A45.2.33 RestraintRestraint
01 Jun 2023Inspection
01 Jun 2023Inspection
Found no deficiencies identified during the survey.
01 Jun 2023Inspection
01 Jun 2023Inspection
Found no deficiencies.
01 Apr 2023Revisit
01 Apr 2023Revisit
Determined back in compliance after reviewing the complaint information.
01 Apr 2023Revisit
01 Apr 2023Revisit
Concluded that the reviewed information showed compliance with the minimum standards; no deficiencies were cited.
01 Mar 2023Complaint
01 Mar 2023Complaint
Found that a written transfer notice was not provided to the resident's responsible representative before transfer, violating notice requirements.
§483.15(c)(3)-(6)(8)Notice before transfer/discharge
01 Mar 2023Complaint
01 Mar 2023Complaint
Investigated two complaints and found no deficiencies.
01 Aug 2022Complaint
01 Aug 2022Complaint
Investigated the focused infection control and complaint matters and found no deficiencies cited. Determined compliance with Medicare/Medicaid participation requirements.
01 Aug 2022Complaint
01 Aug 2022Complaint
Found no deficiencies.
01 Aug 2022Complaint
01 Aug 2022Complaint
Found no deficiencies during a Covid-19 focused emergency preparedness review.
01 Dec 2020Infection Control
01 Dec 2020Infection Control
Verified compliance with emergency preparedness requirements during a COVID-19 focused survey conducted on 2020-12-04. No deficiencies were cited.
01 Dec 2020Infection Control
01 Dec 2020Infection Control
Confirmed compliance with COVID-19 infection control requirements and no deficiencies were cited.
01 Sept 2020Complaint
01 Sept 2020Complaint
Investigated a choking death following inadequate supervision of a high-risk resident during meals; multiple systemic failures in care planning, staffing, reporting, and QA processes were found.
42 CFR 483.12(a)(1)Free from Abuse and Neglect
42 CFR 483.12(c)(1)(4)Reporting of Alleged Violations
42 CFR 483.21(b)(2)(i)-(iii)Care Plan Timing and Revision
42 CFR 483.25(d)(1)(2)Free of Accident Hazards/Supervision/Devices
Investigated a choking death involving a known choking-risk resident who was left unsupervised during meals; identified neglect and accident-supervision deficiencies, with corrective actions implemented.
45.17.2Residents' Rights
45.21.8Accidents
01 Sept 2020Complaint
01 Sept 2020Complaint
Identified failures in residents' rights protections and supervision during meals that led to a choking death.
Rule 45.17.2 - Residents' RightsResidents' Rights
Rule 45.21.8 - AccidentsAccidents
01 Sept 2020Complaint
01 Sept 2020Complaint
Verified compliance with infection control regulations during a COVID-19 focused review. No deficiencies were identified.
01 Sept 2020Infection Control
01 Sept 2020Infection Control
Confirmed compliance with infection control requirements during a focused COVID-19 survey; no deficiencies were identified.
01 Aug 2020Infection Control
01 Aug 2020Infection Control
Investigated infection prevention and control found failure to properly cohort residents with COVID-19 with those showing signs/symptoms, risking transmission.
CFR 483.80Infection Prevention & Control
01 Aug 2020Infection Control
01 Aug 2020Infection Control
Found no deficiencies related to emergency preparedness.
01 Jul 2020Complaint
01 Jul 2020Complaint
Found no deficiencies after investigating a complaint on 7/16/2020; determined compliance with Medicare and Medicaid participation requirements.
01 May 2020Infection Control
01 May 2020Infection Control
Found no deficiencies.
01 May 2020Infection Control
01 May 2020Infection Control
Found no deficiencies related to infection control practices during a COVID-19 focused review.
01 Jan 2020Inspection
01 Jan 2020Inspection
Identified a violation of residents' rights related to voting; three residents (20, 44, and 54) were not assisted to participate in the 11/6/2019 election and the facility lacked documentation of voting opportunities.
M500Residents' Rights
01 Jan 2020Inspection
01 Jan 2020Inspection
Regulatory findings documented failures in honoring advance directives and residents' rights, unsafe code-status practices, inadequate care planning, and insufficient pain management and quality assurance processes. Multiple deficiencies were identified related to Do Not Resuscitate directives, voting rights, care planning, and wound-care pain management.
42 CFR 483.75(g)(2)Quality Assurance and Performance Improvement (QAPI)
42 CFR 483.25(k)Pain Management
01 Nov 2019Inspection
01 Nov 2019Inspection
Found deficiencies involving resident rights, advance directives and code status, pain management during wound care, care planning, and quality of care, with additional issues in fire alarm notification maintenance. Also identified problems with wound care pain assessment and system-wide safety features.
42 CFR 483.10(b)Resident Rights - Exercise of Rights
42 CFR 483.10(c)(6), (c)(8), (g)(12)Advance Directives/Do Not Resuscitate
42 CFR 483.21(b)Care Plans - Comprehensive
42 CFR 483.25Quality of Care
42 CFR 483.25(b)(1)-(ii)Pressure Ulcer - Prevention and Care
NFPA 101, 9.6.3.4Fire Alarm System - Notification
01 Nov 2019Inspection
01 Nov 2019Inspection
Identified violations related to residents' rights and pressure sore management. Specifically, voting rights procedures and a Do Not Resuscitate status were not properly honored, and pain management was not provided during wound care.
45.17.2Residents' Rights
45.21.3Pressure sores
01 Oct 2019Complaint
01 Oct 2019Complaint
Found no deficiencies cited after a complaint investigation.
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