Overall sentiment across the reviews is strongly positive, with the most consistent praise directed at the staff, activities program, and the general living environment. Multiple reviewers emphasize that staff are caring, affectionate, and attentive — with anecdotes such as frequent hugs and staff telling residents they love them. Nursing and caregiving staff are commonly described as experienced and attentive, particularly around medication administration and quick responses to health changes. Administration and management receive praise for being supportive, truthful, and proactive, and maintenance and communications are repeatedly called out as responsive and informative.
Facilities and apartments are frequently described as bright, large, and clean. Reviewers note accessible features such as elevators and ample parking, a clean dining area, and a facility that "has all facilities" needed for comfortable living. Weekly housekeeping is mentioned by some residents, and extensive sanitation practices are highlighted — supporting an impression of an attentive approach to cleanliness and infection control. At the same time, there is at least one isolated but notable report of a significant housekeeping lapse (a room not cleaned for three weeks), so while cleanliness is generally a strength, prospective residents should confirm current housekeeping practices.
The activities program is a standout feature. Reviewers repeatedly praise the activities director and list a variety of engagement options: bingo, movie nights, live music, excursions, and other opportunities to stay active and social. The atmosphere is described as open, energetic, and fun, and reviewers note happy residents who participate in these events. This combination of structured programming and social offerings appears to contribute substantially to resident satisfaction.
Dining receives mixed but generally favorable feedback. Many reviewers appreciate three daily meals, alternate menu choices, family-style dining, and a good variety of foods, with some describing meals as nutritious and well-presented. However, there are isolated complaints about food quality from at least one reviewer, and some mention additional charges for room-delivered meals. Prospective residents should ask for current sample menus, food-quality handling, and clarity on any extra meal-delivery fees when evaluating the facility.
Value and cost are areas of concern for some. One or more reviews question high monthly costs relative to perceived value, raising the importance of confirming what services and fees are included in the monthly rate. Another notable limitation is the absence of memory care on site — an important consideration for families whose loved ones may need specialized dementia or memory-support services. COVID-related restrictions were mentioned as limiting openness and visitor interactions in some periods; reviewers noted dining and visitation policies were constrained at times, though this appears context-dependent and likely changed over time with public-health guidance.
In summary, the Lodge is portrayed as a warm, well-run community with particularly strong human elements: compassionate staff, engaged administration, an energetic activities program, and generally clean, comfortable apartments. The most frequent praises involve staff responsiveness, safety and health monitoring, and a lively social environment. The primary caveats are isolated housekeeping lapses, at least one negative report about food quality, extra charges for brought-in meals, higher monthly costs perceived by some, and the lack of on-site memory care. Prospective residents and families would be well-advised to tour the facility, meet the caregiving team and activities staff, sample current menus, confirm housekeeping and sanitation schedules, review the fee structure (including meal-delivery charges), and verify whether the lack of memory-care services affects their long-term needs.
