Kalispell Rehab & Nursing

    171 Heritage Way, Kalispell, MT, 59901
    3.1 · 35 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Neglect, rudeness, unsafe care, billing

    I was shocked by the overall neglect. A few staff were kind, but mostly nurses/CNAs were rude, understaffed and did the bare minimum - missed meds and baths, taped bed controls, broken chairs, soiled clothing, delayed responses that led to falls and ER visits. Kitchen and cleanliness were poor, TV/bed issues, and billing problems (high self-pay, Medicare days cut, refund denied). Complaints were ignored - I do not recommend this place.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.14 · 35 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.1
    • Staff

      2.4
    • Meals

      1.5
    • Amenities

      1.0
    • Value

      1.0

    Location

    Map showing location of Kalispell Rehab & Nursing

    About Kalispell Rehab & Nursing

    Heritage Place is a senior living community located in Kalispell, Montana, offering a comprehensive range of care options for older adults. Designed to provide both comfort and support, the environment at Heritage Place centers around fostering an engaging and nurturing atmosphere for every resident. The community offers assisted living services, catering to individuals who require some level of help with daily activities such as bathing, dressing, or managing medications, while still supporting their independence and dignity.

    At Heritage Place, nutritious meals are a cornerstone of the daily experience. The dining program is carefully crafted by chefs and meal planners who focus on ensuring that every dish provides a well-balanced mix of vitamins and minerals essential to the well-being of seniors. Meals go beyond simple nutrition, aiming to deliver delicious flavors and high-quality ingredients that leave residents looking forward to each dining occasion. This commitment to meal quality enriches daily life for residents and encourages socialization, which is a key component of overall wellness.

    The community is recognized for its vibrant roster of activities that promote social, physical, mental, and emotional engagement. The team at Heritage Place works to offer a variety of events designed to foster participation and build strong connections among residents. Activities are chosen with the interests and capabilities of residents in mind, ensuring accessible, enjoyable experiences for everyone. This focus on active living supports the holistic health of those who call Heritage Place home.

    Heritage Place is known for cultivating a warm and friendly environment through its staff and culture. The team is intentionally selected and trained to embody joy, helpfulness, and kindness in every interaction, whether with residents or visitors. This welcoming spirit helps to create a sense of community where every individual feels valued and included.

    The community offers both assisted living and memory care services, providing thoughtful support for residents with a wide range of needs. By supporting individuals living with memory-related conditions alongside those seeking traditional assisted living, Heritage Place ensures that personalized care is available as needs evolve. The overall approach at Heritage Place prioritizes safety, comfort, and the well-being of residents, striving to make every day meaningful. With its focus on quality meals, engaging activities, and a culture of kindness, Heritage Place is dedicated to enhancing the lives of seniors and providing peace of mind for their families.

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