Immanuel Living

    185 Crestline Ave, Kalispell, MT, 59901
    3.0 · 14 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Renovated building but unsafe care

    I appreciated the beautifully renovated building, friendly residents, great food and the many activities - several staff I met were genuinely caring. But in my experience the place is often locked down, communication is terrible (calls/messages go unanswered, nurse updates rare, no one answers 24/7), the memory ward seems understaffed, and I've seen unsafe meal handling, med changes and falls that worry me. Management and some sales staff (including Shelly) were unprofessional and unresponsive about family concerns and finances; I'm very disappointed, feel it's overpriced for the care, and believe it needs investigation.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.00 · 14 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.8
    • Staff

      2.2
    • Meals

      3.0
    • Amenities

      5.0
    • Value

      1.0

    Location

    Map showing location of Immanuel Living

    About Immanuel Living

    Immanuel Living sits in Kalispell, Montana and has served seniors since 1957 as part of the Immanuel Lutheran Corporation and Immanuel Living at Home. The community runs as a not-for-profit Life Plan Community and Continuing Care Retirement Community (CCRC), so folks can move in when they're still active and stay as their care needs change over time. There are many different living options like Independent Living in places called The Lofts, The Cottages, The Villas, and The Terraces, plus Assisted Living, Memory Support for those with dementia or Alzheimer's, Short-Term Rehabilitation, Outpatient Therapy, Skilled Nursing, and regular Nursing Care for people who need more hands-on help.

    Immanuel Living pays close attention to six parts of wellness: Physical, Emotional, Intellectual, Social, Spiritual, and Occupational, and the care there tries to keep dignity and personal relationships at the center, with staff who are professional and caring. Residents can pick from apartments ranging in size from 900 to 1,600 square feet, many with balconies, fireplaces, washers and dryers, granite countertops, and choices in floors and cabinets, and some have under-building parking and storage for added convenience. The facility is modern with the main structure, The Villas at Buffalo Hill, covering 58,000 square feet across several stories.

    There's an indoor heated pool and hot tub, exercise studio, fitness center with trainers, a massage clinic, salon and spa, a billiards room, a library, and a theater, plus a Wooden Nickel Bistro and Lounge, outdoor café dining, and a Claremont Restaurant for meals, with chef-prepared food using good ingredients. Housekeeping, laundry, and maintenance services come standard, and residents get Wi-Fi, cable, phone service, and scheduled transportation if they need to go out. The place feels friendly and helpful, with staff available 24 hours a day and a local senior living advisor for extra guidance. Security is a focus, and there are both private and shared rooms, with help for daily tasks like bathing, dressing, showering, taking medicine, or moving around.

    Immanuel Living's faith-based roots show up with a full-time chaplain, pastoral care staff, and a chapel that seats 140, with programs for spiritual life, prayer, and fellowship. For those who need home healthcare, trained aides from Immanuel Living at Home provide services for bathing, housekeeping, grooming, and daily needs. People living in the community can age in place and get the help they need without feeling separated from the larger group. There are walking paths, a courtyard, places to eat together, spots for exercise and activities, and a focus on making and keeping friendships. Staff encourage residents to keep learning, follow their interests, and take part in resident-led activities, so each person stays as independent as possible. Immanuel Living aims to balance good care with comfortable living, honest service, and a down-to-earth, respectful approach that fits its values and history.

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