Libby Care Center

    308 East 3rd Street, Libby, MT, 59923
    3.6 · 5 reviews
    • Assisted living
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Kind staff dishonest billing issues

    I have mixed feelings. The staff were mostly kind, helpful and attentive - nurses respectful and great in my loved one's last days, DNR honored - and activities, snack cart and a pleasant dining atmosphere gave real peace of mind. However social services were dishonest/abusive and we've been fighting massive billing charges; nursing felt barely adequate at times because of long hours/high resident-to-nurse ratios. The facility and food were inconsistent (some newly remodeled, very clean areas with good meals; other parts run-down with poor food); the Alzheimer's unit is locked and rooms may be shared. I can't fully recommend it despite many caring staff.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.60 · 5 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.8
    • Staff

      4.4
    • Meals

      3.5
    • Amenities

      3.6
    • Value

      1.0

    Location

    Map showing location of Libby Care Center

    About Libby Care Center

    Libby Care Center, also called Libby Care Center of Cascadia, sits at 308 E 3rd St in Libby, Montana, offering a wide range of nursing home and rehab services in a quiet, rural setting, where the staff and nurses work hard to make residents feel safe and comfortable. The center runs under Cascadia Healthcare as a for-profit company and holds 101 certified beds, though about 79 residents stay each day, and as of June 2025, 21 beds are open. Managerial control's been with Warren Bodily since January 2017. There are nurses around 24/7, with nurse staffing at roughly 2.91 hours per resident per day, and a recently reported nurse turnover rate of 32.8%. Certified nursing assistants and other professionals help with bathing, dressing, and transfers, and medication management's handled on site, plus residents can always get help through a 24-hour call and emergency alert system.

    The facility's well-suited for both short-term rehabilitation and long-term care, offering physical, occupational, and speech therapy every day, and it's got a rehab gym for people working to regain strength or movement, with therapists and physicians coordinating care plans for every person. You'll find private and semi-private rooms, all fully furnished with private baths, air conditioning, cable TV, kitchenettes, phone hookups, Wi-Fi, and even options like studios. There's a range of common areas like lounges, a game room, a cozy library, a fitness room, as well as outdoor patios, walking paths, and landscaped gardens, so residents can relax either indoors or outside. Residents get meal services with restaurant-style dining run by a professional chef, including choices for special diets like diabetic and allergy-friendly foods.

    The place has community-sponsored activities, movie nights, music programs, and resident-run events, with transportation, daily scheduled events, family support, laundry, move-in help, and housecleaning included. There are welcome bags for newcomers, and staff are known for being attentive and providing good food. Both resident and family councils meet to discuss and improve quality of life at the center, and it's part of a larger Continuing Care Retirement Community (CCRC), which means seniors have access to several levels of care as their needs change. The rural location brings a peaceful setting, and recent renovations have kept the facility clean and updated.

    Libby Care Center accepts Medicaid and Medicare, with both short- and long-term care covered. It's won the 2023 Silver - Achievement in Quality award from the American Health Care Association and National Center for Assisted Living. While the staff works hard, the county inspections have found 15 deficiencies, including one for infection control, safe environment, meeting professional standards in assessment and care planning, and behavioral health care services. The team focuses on patient-comfort, health, and dignity, and they're always looking for ways to keep everyone safe and engaged, with a code of conduct, privacy policies, and activities to suit different interests. For some additional services, occupational therapy from All About Kids Occupational Therapy's also available, mainly helping children in several areas, though the main focus stays on senior care. The facility's known for its clean, comfortable environment, community spirit, and variety of amenities, though like any care center, there's always room to adapt and improve to meet the needs of those who live there.

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