Overall sentiment in the reviews of The Living Centre skews positive about caregiving and day-to-day operations but includes consistent notes about the facility’s age, appearance, and some operational hiccups. Multiple reviewers emphasize that the staff are hardworking, caring, and highly engaged; descriptors such as "cooperative," "helpful," and "pleasant" appear repeatedly. Reviewers praise individualized attention — one-on-one time and personalized care — and explicitly describe the care as "wonderful." Management is also noted as easy to work with, and there are mentions of staff development opportunities, suggesting an organizational focus on training and staff growth.
Care quality and staff performance are the strongest themes. Several summaries highlight excellent staff cooperation and responsiveness to information requests, implying good communication in many situations. However, there are isolated but notable reports of poor coordination on arrival and a specific delay in locating a nurse, which point to occasional lapses in clinical responsiveness or intake procedures. These operational negatives appear less frequent than the positive reports but are meaningful because they concern safety and first impressions.
Facility and rooms are a clear mixed area. Reviewers consistently describe the building as older and somewhat plain or simple in design — terms used include "somewhat plain," "outdated," and "hotel-like rooms." While the facility is repeatedly called clean and well maintained, the décor and equipment feel dated to some visitors or residents. There are also positive notes about certain rooms having very nice views. Overall, the physical plant seems functional and kept up (
