Highland Manor of Mesquite

    272 W Pioneer Blvd, Mesquite, NV, 89027
    2.9 · 21 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    1.0

    Neglect caused sepsis and amputation

    I would never let a loved one stay here. The building is clean, the therapy unit is excellent, and a few staff - especially OT Charles Jordan - were outstanding, but corporate-run management, lax safeguards and a bottom-line focus left staffing inadequate and complaints ignored. Caring CNAs were overworked, food was processed and unhealthy, and I saw monetary/exploitation risks. In my case antibiotics weren't continued, which was followed by sepsis and amputation; that level of neglect felt unsafe. Nice exterior and big rooms don't make up for poor management - I do not recommend this place.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.90 · 21 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.7
    • Staff

      2.8
    • Meals

      2.3
    • Amenities

      3.3
    • Value

      1.5

    Location

    Map showing location of Highland Manor of Mesquite

    About Highland Manor of Mesquite

    Highland Manor of Mesquite is a medium-sized senior care facility offering both short-term rehabilitation and long-term care options. With a capacity of 112 beds, this for-profit, LLC-owned facility serves the Mesquite area and participates in both Medicare and Medicaid programs, making it accessible to a wide range of residents. Highland Manor of Mesquite is not part of a continuing care retirement community and is located in a region that allows residents to tap into a variety of healthcare resources during their stay.

    The short-term rehabilitation services at Highland Manor of Mesquite are designed for individuals recovering after a hospital stay, often following medical events such as strokes, heart attacks, infections, or accidental injuries. The facility’s care focuses on helping residents regain their independence and return home whenever possible. Statistics indicate that over 60% of residents in the short-term program have been able to return to their previous living environment after discharge. Resident care in this setting includes skilled nursing support, with an average of three hours and fifty-seven minutes of nurse staffing per resident each day, ensuring that medical and daily living needs are met.

    Long-term care residents at Highland Manor of Mesquite are also provided with a comprehensive range of services. These residents receive daily assistance with medical needs such as medication administration, as well as non-medical tasks like dressing, eating, and personal hygiene. The facility maintains a similar level of nurse staffing for long-term care as for rehabilitation. A high percentage of residents receive annual influenza vaccinations, and most are able to maintain some abilities for self-care. Weekend staffing levels are consistent with those on weekdays, supporting continuous access to appropriate care.

    Health, fire, and safety inspections at Highland Manor of Mesquite are conducted on a regular basis, and the facility undergoes assessments at least once every 15 months to ensure standards are being met. The facility has been cited in the past for issues related to resident protection and food service management, including maintaining policies to prevent abuse, employing sufficient nutrition staff, and ensuring meals meet the nutritional needs of all residents. These concerns were classified as posing a low potential for harm and affected some or many residents, but corrective measures were put in place promptly.

    Beyond direct care, the environment at Highland Manor of Mesquite prioritizes residents’ well-being with structured programs and support aimed at enhancing daily life. The facility provides the necessary infrastructure and oversight for maintaining safe conditions, with compliance with National Fire Protection Association standards being assessed regularly. While there have been past fines, the facility has addressed cited concerns in accordance with regulatory expectations, working toward maintaining a safe and nurturing environment for all.

    Overall, Highland Manor of Mesquite delivers a channel of care that integrates rehabilitation expertise with long-term support, staffed by a team of trained professionals devoted to delivering attentive and reliable services to its residents. The facility stands as a healthcare option for individuals and families seeking short-term post-acute recuperation or a longer-term residential care setting in the Mesquite area.

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