Grafton County Nursing Home

    3855 Dartmouth College Hwy, North Haverhill, NH, 03774
    4.0 · 5 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    5.0

    Excellent care, clean facility, remote

    I placed a loved one here and I'm very impressed - the staff are amazing, professional, hands-on and excellent with wandering residents, with round-the-clock nursing and strong security. The large, very clean facility has spacious two-bed rooms (less privacy), roomy living/dining areas, a restaurant-style cafeteria, garden, circular dementia walking path and living rooms with TVs in each wing. Activities (bingo, exercise) and holiday events are nice and care is attentive; food is decent. Main drawbacks: it's out in the country nearly an hour away and cell signal is poor.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.00 · 5 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      5.0
    • Meals

      4.0
    • Amenities

      4.0
    • Value

      4.0

    Pros

    • Helpful, attentive, and caring staff
    • Professional, well-trained nursing staff available 24/7
    • Strong dementia-friendly features (circular walking path)
    • Good care for residents with dementia and wandering behaviors
    • Living room in each wing with TV
    • Spacious facility with plenty of space
    • Spacious resident rooms
    • Nice living and dining areas
    • Restaurant-style cafeteria and decent food
    • Community-style activities and holiday events
    • Regular activities (bingo, exercise)
    • Nice garden and outdoor space
    • Very clean and well-organized
    • Good security

    Cons

    • Shared two-bed rooms reduce privacy
    • Facility is far from some families (almost an hour away)
    • Rural location / out in the country
    • Poor cell phone signal

    Summary review

    Overall sentiment in the reviews is strongly positive, with repeated praise for the staff, cleanliness, organization, and dementia-specific design. Reviewers consistently highlight that the nursing home provides attentive, hands-on care delivered by professional and well-trained staff. Multiple comments emphasize round-the-clock nursing presence and a high level of security, suggesting families feel their relatives are safely supervised and well looked-after.

    Staff and care quality emerge as the most frequently mentioned strengths. Descriptions such as "terrific staff," "helpful," "sweet," and "caring" are common, and reviewers note that staff are attentive to residents' needs. The availability of round-the-clock nursing and references to professionalism indicate confidence in clinical oversight. Several reviewers specifically mention that the staff manage wandering residents well and that the facility is good for people with dementia, showing that clinical and behavioral care needs are being met consistently.

    The facility layout and environment are also highlighted positively. The nursing home is described as large with plenty of space, very clean, and well organized. There are living rooms in each wing equipped with TVs, a nice dining area, and a restaurant-style cafeteria, all contributing to a community-center feel. A circular dementia-walking path and secure common areas are specifically noted as valuable design features for residents who wander. Outdoor amenities such as a nice garden add to the quality of life for residents and provide pleasant spaces for visitors and activities.

    Rooms are characterized as spacious, although the common configuration mentioned in the reviews is two-bed shared rooms. While this setup allows for more space and social interaction, reviewers explicitly note that shared rooms reduce privacy — an important tradeoff for families to consider. The large scale of the facility is presented positively in terms of space and resources, but the shared-room arrangement is a concrete privacy concern raised by multiple summaries.

    Activities, dining, and community life receive favorable comments. The home runs community-style activities including bingo and exercise programs, and hosts holiday events and feasts, which contribute to an engaged, social atmosphere. Food quality is described as decent with special holiday meals appreciated; the restaurant-style cafeteria model gives a more communal dining experience than a strictly institutional approach.

    Location and connectivity present the clearest drawbacks. Several reviewers point out the facility is "out in the country" and "almost an hour away" for some families, which may make regular visits more difficult. Poor cell phone signal is singled out as a practical frustration that can affect communication with residents and visiting family members. These logistical considerations — distance, rural setting, and weak mobile reception — are consistent themes and should be weighed alongside the otherwise strong clinical and environmental positives.

    In summary, reviewers portray Grafton County Nursing Home as a large, clean, and well-managed facility with excellent, hands-on staff who are skilled at caring for residents with dementia and wandering behaviors. The environment supports resident engagement through communal living areas, structured activities, holiday events, and pleasant outdoor spaces. The main concerns are the shared two-person rooms that reduce privacy and the facility's remote location with poor cell reception, which can pose challenges for visitation and communication. For families prioritizing clinical oversight, dementia-specific design, and an organized, activity-rich community, this facility is favorably regarded; for those who need proximity, private rooms, or reliable cell coverage, those limitations should be considered when making a placement decision.

    Location

    Map showing location of Grafton County Nursing Home

    About Grafton County Nursing Home

    Grafton County Nursing Home sits in North Haverhill and offers general medicine and nursing care to older adults needing both short-term and long-term support, with 135 licensed beds in private and semi-private rooms where they keep things homey and comfortable, and the staff includes dedicated doctors like Clare Wilmot, MD, along with Dr. Virginia H McDougall and Dr. Linda S Defrahn, plus a full-time advanced practice registered nurse, and a part-time physician who all work together to provide around-the-clock care under the Director of Nursing. People living here get help with daily life and can join a robust activities program meant to keep minds and bodies active, which really covers a range of social events and hobbies, and the folks that run things, like Craig Labore and manager Dawn Jurentkuff, as well as the County of Grafton, have been taking care of things for a long time-since 1966, actually, so they know the needs of local seniors well. Meals are served every day-home-style and with freshly baked desserts-and help's always on hand with things like laundry, housekeeping, and visits to the in-house beautician, and there's a business office for assistance with any financial issues that come up. They offer social work services, retirement and Alzheimer's care, and even support from a group of volunteers who help with everything from activities to friendly visits, and if you're a newer nurse, there's a Loan Forgiveness Program. There's a strong focus on comprehensive and compassionate healthcare, with internal medicine practitioners involved, and the home connects with the Cottage Hospital Birthing Center's childbirth preparation clinic, which adds a real sense of being part of the wider community. They average about 115 residents daily and have 3.76 hours of nurse time per resident each day, though there has been a higher nurse turnover rate of 34.2%. The facility works to give quality of life to residents, but it has had 36 months of inspection reports noting issues, including 15 deficiencies like one infection-related case, and citations for problems such as not serving meals to fit all needs and not preventing some residents from losing abilities for daily living, as well as lacking with trauma-informed care. Grafton County Nursing Home is a county-owned, government-run care home that offers what's needed for daily living in a warm, family-like setting, but like any place, it's got its highs and lows.

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