Pheasant Wood Center

    50 Pheasant Rd, Peterborough, NH 03458
    • Assisted Living
    • Memory Care
    • Skilled Nursing

    Compassionate Alzheimer's care, welcoming team

    I'm very pleased with the compassionate, professional nursing and administrative team (kudos to Nick, Heather, Michele, Mike, Amy, Brad, Roni, and Randi) - excellent Alzheimer's care, attentive communication, welcoming, family-like atmosphere and activities have truly improved my mother's quality of life.

    Loved one of resident
    Jul 2026

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    Reviews

    4.17·(48)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.1
    • Staff

      4.3
    • Meals

      2.8
    • Amenities

      1.5
    • Value

      1.0

    Pros

    • Compassionate and attentive nursing staff
    • Supportive and proactive admissions and administrative team
    • Individualized resident accommodations
    • Engaging social and resident-led activities
    • Accessible outdoor and communal spaces
    • Onsite rehabilitative therapy services
    • Spiritual and community programs resumed
    • Friendly front-desk and business-office support
    • Family-oriented atmosphere and visitor facilitation

    Cons

    • Inconsistent care quality and clinical oversight
    • Staffing shortages and scheduling instability
    • Sanitation and maintenance lapses in some areas
    • Inadequate housekeeping and laundry controls
    • Delays in assistance for personal-care needs
    • Limited dining choices and variable portioning
    • Outdated physical plant and worn furnishings
    • Gaps in discharge planning and home-care coordination
    • Variable therapy effectiveness across units
    • Inconsistent family communication and incident follow-up

    Summary of reviews

    The reader should expect a polarized set of experiences at Pheasant Wood Center: many families praise individual caregivers and administrative staff, while others describe operational weaknesses that materially affected care. Positive feedback centers on direct-care interactions. Numerous accounts highlight nursing staff who are described as compassionate, attentive, and willing to go beyond routine duties to support residents and families. Admissions, business-office personnel, and some social-work staff are frequently characterized as helpful and communicative. Several reviewers also described effective rehabilitation services, active social programming (including resident-led projects, outings, holiday events, and resumed spiritual services), and pleasant outdoor and communal spaces that support resident engagement.

    Conversely, a consistent pattern of facility-level operational concerns emerges across reviews. The physical plant is frequently described as dated, with worn furnishings and maintenance issues in particular units. Housekeeping and laundry processes appear inconsistent, with specific accounts of missing or damaged clothing and cleanliness concerns in some common areas and rooms. Staffing levels and scheduling instability are recurring themes; reviewers describe times when personnel shortages led to delayed assistance with personal-care needs and slower response times. These operational issues intersect with variability in clinical oversight and therapy effectiveness, producing uneven outcomes for residents.

    Dining and nutrition receive mixed evaluations: some families praise meals and individualized accommodations (including staff procuring preferred foods), while others report limited menu choices, small portions, and inconsistent food quality. Communication is another mixed area — several families commend proactive updates and a caring administrative team, yet others describe gaps in follow-up, delayed family notification about incidents, and uneven responsiveness during transitions of care. Discharge planning and coordination with home health services were noted as problematic in a number of accounts, suggesting opportunities for stronger care-continuity processes.

    Overall, Pheasant Wood Center appears to offer strong person-centered interactions from specific staff members and programs that promote social engagement and comfort. At the same time, prospective residents and families should weigh concerns about building maintenance, housekeeping, staffing consistency, and variability in clinical oversight. If considering this facility, visitors should evaluate unit-level cleanliness and maintenance, ask about staffing ratios and contingency plans, review laundry and property procedures, and seek clarity on discharge planning and therapy goals. These targeted inquiries can help families align expectations with the facility’s strengths and the areas that most commonly require attention.

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    Medicare Ratings

    2·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of Pheasant Wood Center

    Pheasant Wood Center is located at 50 Pheasant Rd, Peterborough, NH, 03458.

    About Pheasant Wood Center

    Pheasant Wood Center serves adults needing different types of care in a suburban setting, and you'll find that they keep registered nurses on staff around the clock, offer short-term stays, long-term care, and skilled nursing care for people coming right out of the hospital or people needing rehabilitation after joint replacement, injuries, or amputation, and you'll also see that they have services for adults with memory loss, mental health needs, high medical needs, and non-ambulatory conditions, and all that happens under the direction of a Medical Director, Dr. Haris Bilal, and an administrator named Nicholas Labrie who has public health and psychology degrees and aims to keep care quality high. There are private and semi-private rooms, most have private bathrooms, and rooms can come with bathtubs or wheelchair-accessible showers, and you'll notice the center's got a spa and wellness center, activity and fitness rooms, cable TV, wireless internet, and phones, with common spaces like living rooms, sunrooms, gardens, and courtyards. People staying there can eat in a main dining room, in-room, or set up family gatherings in private dining rooms, and you'll see they handle mail, newspapers, housekeeping, free laundry, and beauty salon/barber services right on-site, while pharmaceutical delivery, podiatry, vision care, wound care, X-rays, pain management, hospice care, and mental health services get worked into the care plans depending on what folks need. Therapies are available, including physical, occupational, and speech therapies, and there's respiratory therapy too, and folks can get medication managed, incontinence and colostomy care, IV therapy, bariatric care, and specialized orthopedic rehabilitation. People get involved in activity programs offering golf cart rides, bingo, day trips, arts and crafts, painting, movies, ice cream socials, musical events, and worship or devotional activities, and the center has a library, computer stations, and interpreter services for those who need help with language. Transportation is available at cost, though some rides don't cost anything, and there's parking for residents. For those who want to bring their pets, there's pet therapy, and for anyone who needs a break or temporary care, the community offers respite and short-term stays. The facility accepts Medicare, Medicaid, and most private insurances, and the VA contracts with them as well. They won an AHCA Bronze Quality Award and are listed with the National Alliance for Care at Home and other provider directories, so you can find more information about them on their webpage. The community's equipped with security features like alarm systems for residents with cognitive problems, and staff offers discharge planning and personal support to help people manage medication, nutrition, and daily care routines. There's a focus on making life comfortable, safe, and as social as people want, with options for community events, religious activities, and personal care, and you'll see that everything centers around meeting practical needs with attention to detail, whether that's personal care, special diets, or just a friendly environment to spend the day.

    People often ask...

    Pheasant Wood Center offers assisted living, memory care, and skilled nursing.

    There are 11 photos of Pheasant Wood Center on Mirador.

    The full address for this community is 50 Pheasant Rd, Peterborough, NH 03458.

    No, Pheasant Wood Center does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Pheasant Wood Center. The information above has not been verified or approved by the owner or operator. For exact information, please contact Pheasant Wood Center directly. There is no cost for this service. We are compensated by the community you select.

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